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TotalMed Staffing

Patient Access Rep - Hospital

TotalMed Staffing, Beverly Hills, California, United States, 90211

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Patient Access Rep-Hospital

Job ID #1928706

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About this Role

We're looking for a dedicated Patient Access Representative to join our fast-paced outpatient clinic. In this role, you'll be the primary point of contact for our patients, both in person and over the phone. You'll need to be flexible and thrive in a high-volume, demanding environment, working closely with multiple providers and adapting to frequent feedback.

Job details

$787.60 / week

Beverly HIlls, California

Profession:

Patient Access Rep

Facility Type:

???

Specialty:

Hospital

Division:

RevTech

Shift:

8:00 AM - 5:00 PM, 5 day(s)/week

Start Date:

09/15/2025

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Responsibilities

Greet patients, manage check-ins and check-outs, and resolve patient concerns, escalating issues as needed.

Collect co-payments, provide receipts, and reconcile daily payments.

Verify patient demographics and insurance information in CS-Link/Epic.

Schedule appointments and complete patient registrations.

Process and track referrals and authorizations for various insurance types.

Handle patient and provider correspondence.

Explain policies, procedures, or services to patients.

Required Qualifications

High School Diploma or Equivalent

Two (2) years of relevant experience scheduling medical or psychiatric appointments in a clinical setting

Familiarity with CS-Link/Epic.

Experience with medical insurance referral processes and benefit plans.

Ability to read, understand, and respond to detailed oral and written instructions.

A strong understanding of medical terminology.

Shift: This is a full-time, 5x8-hour day shift, typically from 8:00 AM to 5:00 PM.

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