JLL
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Workplace Amabassador
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JLL 3 days ago Be among the first 25 applicants Join to apply for the
Workplace Amabassador
role at
JLL Get AI-powered advice on this job and more exclusive features. What This Job Involves –
This position will require you to work on-site What This Job Involves –
This position will require you to work on-site
The Workplace Experience Ambassador is responsible for the delivery of amazing client and guest experiences. We’re looking for incredible individuals with a passion for service, brilliant people skills, and enthusiasm for creating a hospitality-focused environment. The position will be supported as an integral part of the facilities team and will also interface with services across the organization. Be at the heart of our reputation for extraordinary guest services!
Your day to day:
Key Responsibilities
Core functions include:
Enthusiastically welcome guests, anticipate their needs, assist with arrivals, departures and office orientations. Engage visitors, employees and callers in a way that makes them feel warmly welcomed and assisted in a helpful and timely manner. Connect with client, customers and support teams to proactively anticipate needs, identify issues and deliver creative solutions. Familiar with all services within the facility and works with facilities management to facilitate a hospitality approach across services. Work across teams to proactively communicate and prepare for meetings and events, to anticipate and address concerns and to ensure operations without incident. Demonstrate confidence, professionalism, responsiveness, and exceptional customer service skills.
Additional responsibilities include:
Act as a central point of contact, providing information and wayfinding for the campus, services and activities. Actively monitor and maintain front desk, lobby and surroundings to ensure an environment that is safe, clean, organized and reflects brand standards. Create work orders for custodial, maintenance, safety and security concerns through the appropriate channels/systems. Identify potential risks and escalate, as appropriate, to ensure no privacy breech, security incident or disruption to the Client’s operations occur. Implement and monitor standards of service to meet and exceed expectations. Perform ad hoc assignments and administrative support for a seamless and timely delivery of services.
Sound like you? To apply you need:
Qualifications:
Experience: Minimum 1- 2 years previous customer service, hospitality related experience. People Person: The best part of serving others is creating experiences for them that go beyond the expected. Flexibility: We look for flexibility and positive attitude in managing shifting daily priorities. Excellent Communicator: Providing amazing experiences requires the ability to communicate professionally through the spoken and written word. Fluency in English required. Multi-tasker: Knows how to multi-task and prioritize while ensuring consistent and elevated guest experiences and accuracy. Technology and Tools: Working knowledge in a range of information technology tools and platforms. Skillset: Working knowledge of Microsoft Office suite (Teams, Excel, PowerPoint, Word and Outlook) Minimal Physical Activity: Ability to perform minimal physical activity such as carrying small packages.
Seniority level
Seniority level Entry level Employment type
Employment type Full-time Job function
Job function Other Referrals increase your chances of interviewing at JLL by 2x Sign in to set job alerts for “Ambassador” roles.
Atlanta, GA $64,700.00-$77,600.00 2 days ago Atlanta, GA $84,900.00-$90,000.00 2 months ago Stone Mountain, GA $13.00-$13.00 2 weeks ago Beauty Advisor (Full Time), Perimeter #760 - Charlotte Tilbury
Operations Professional - Atlanta Phipps
Student Marketeer - Kennesaw State University
Beauty Advisor (Full Time), Perimeter #760 - Charlotte Tilbury
Client Advisor (Part-Time) - Lenox Square, Atlanta
Marietta, GA $55,000.00-$65,000.00 1 month ago Atlanta, GA $64,700.00-$80,900.00 2 days ago Student Marketeer - University of Georgia
Atlanta, GA $75,000.00-$85,000.00 2 days ago Sales and Events Manager (for Growth Focused Social Dining Brand)
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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Workplace Amabassador
role at
JLL 3 days ago Be among the first 25 applicants Join to apply for the
Workplace Amabassador
role at
JLL Get AI-powered advice on this job and more exclusive features. What This Job Involves –
This position will require you to work on-site What This Job Involves –
This position will require you to work on-site
The Workplace Experience Ambassador is responsible for the delivery of amazing client and guest experiences. We’re looking for incredible individuals with a passion for service, brilliant people skills, and enthusiasm for creating a hospitality-focused environment. The position will be supported as an integral part of the facilities team and will also interface with services across the organization. Be at the heart of our reputation for extraordinary guest services!
Your day to day:
Key Responsibilities
Core functions include:
Enthusiastically welcome guests, anticipate their needs, assist with arrivals, departures and office orientations. Engage visitors, employees and callers in a way that makes them feel warmly welcomed and assisted in a helpful and timely manner. Connect with client, customers and support teams to proactively anticipate needs, identify issues and deliver creative solutions. Familiar with all services within the facility and works with facilities management to facilitate a hospitality approach across services. Work across teams to proactively communicate and prepare for meetings and events, to anticipate and address concerns and to ensure operations without incident. Demonstrate confidence, professionalism, responsiveness, and exceptional customer service skills.
Additional responsibilities include:
Act as a central point of contact, providing information and wayfinding for the campus, services and activities. Actively monitor and maintain front desk, lobby and surroundings to ensure an environment that is safe, clean, organized and reflects brand standards. Create work orders for custodial, maintenance, safety and security concerns through the appropriate channels/systems. Identify potential risks and escalate, as appropriate, to ensure no privacy breech, security incident or disruption to the Client’s operations occur. Implement and monitor standards of service to meet and exceed expectations. Perform ad hoc assignments and administrative support for a seamless and timely delivery of services.
Sound like you? To apply you need:
Qualifications:
Experience: Minimum 1- 2 years previous customer service, hospitality related experience. People Person: The best part of serving others is creating experiences for them that go beyond the expected. Flexibility: We look for flexibility and positive attitude in managing shifting daily priorities. Excellent Communicator: Providing amazing experiences requires the ability to communicate professionally through the spoken and written word. Fluency in English required. Multi-tasker: Knows how to multi-task and prioritize while ensuring consistent and elevated guest experiences and accuracy. Technology and Tools: Working knowledge in a range of information technology tools and platforms. Skillset: Working knowledge of Microsoft Office suite (Teams, Excel, PowerPoint, Word and Outlook) Minimal Physical Activity: Ability to perform minimal physical activity such as carrying small packages.
Seniority level
Seniority level Entry level Employment type
Employment type Full-time Job function
Job function Other Referrals increase your chances of interviewing at JLL by 2x Sign in to set job alerts for “Ambassador” roles.
Atlanta, GA $64,700.00-$77,600.00 2 days ago Atlanta, GA $84,900.00-$90,000.00 2 months ago Stone Mountain, GA $13.00-$13.00 2 weeks ago Beauty Advisor (Full Time), Perimeter #760 - Charlotte Tilbury
Operations Professional - Atlanta Phipps
Student Marketeer - Kennesaw State University
Beauty Advisor (Full Time), Perimeter #760 - Charlotte Tilbury
Client Advisor (Part-Time) - Lenox Square, Atlanta
Marietta, GA $55,000.00-$65,000.00 1 month ago Atlanta, GA $64,700.00-$80,900.00 2 days ago Student Marketeer - University of Georgia
Atlanta, GA $75,000.00-$85,000.00 2 days ago Sales and Events Manager (for Growth Focused Social Dining Brand)
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr