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ELASTIC Consultants Inc.

Sales and Customer Success Lead

ELASTIC Consultants Inc., Boston, Massachusetts, us, 02298

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ELASTIC Consultants Inc. Get AI-powered advice on this job and more exclusive features. AgZen's mission is to make agrochemical spraying more efficient and eliminate pesticide waste. Our patented retrofits allow farmers to spray up to 50% less agrochemicals while improving pest and disease control, crop health, and yield. We are a vibrant startup based in Boston, Massachusetts, committed to helping farmers save money and prevent over-spraying of agrochemicals. AgZen is venture-backed, having raised over $13.5M in capital, and has received more than $600K in prizes and awards from prestigious competitions like the MIT 100K and the Rice Business Plan Competition.

About the Role:

We are seeking a highly motivated, tenacious, and creative individual to serve as the Sales and Support Lead for all AgZen products. Strong communication, teamwork, and eagerness to learn in a fast-paced environment are essential skills for a successful applicant, as this position will collaborate across various internal and external teams. This hybrid role merges business development with technical after-sales support to deliver best-in-class service and revenue growth for our cutting-edge technology.

About You:

You'll be the frontline representative responsible for expanding sales, training dealers, supporting marketing, and maintaining customer satisfaction across our network. Your mission is to increase product adoption, develop high-performing dealer networks, and ensure robust after-sales support. You will be expected to attend farm shows and other marketing functions to build product and brand awareness. Utilizing data analysis tools, you will develop effective sales strategies and facilitate meetings and field days for audiences ranging from 10 to 100 attendees throughout the year. Additionally, you will communicate sales and marketing initiatives to dealers, manage dealer training certifications, and establish inventory management plans with dealers. This role also involves providing product demonstrations and technical support during the planting season, as well as assisting with sales support.

️ Travel to dealer locations, farm shows, and other events will range from 25% to 75%.

What You'll Do:

Drive sales growth through strategic planning, dealer development, and customer engagement. Prospect and secure new dealers and end-customers to ensure full market coverage. Manage and grow dealer accounts by providing consultative sales support and regular performance reviews. Plan and attend trade shows, field days, and demos to promote brand and product awareness. Align dealer strategy with broader corporate goals and product distribution plans. Deliver in-depth technical training to dealers on installation, troubleshooting, and maintenance. Ensure accurate product use, pricing, and inventory planning across the dealer network. Support dealers with warranty claims and post-sale technical assistance. Monitor dealer performance, adherence to brand standards, and market pricing strategies. Work with marketing to develop campaigns and customer content. Collaborate with product development and support teams to relay field feedback and identify product or process improvements. Work with leadership to help create and define sales process. Work with leadership to build framework for customer success and support.

Qualifications:

Bachelor's degree in Agriculture, Agronomy, Business, or related field or equivalent industry experience. 5+ years of proven experience in agricultural sales, support, or dealer management. Strong understanding of ag-tech, precision spraying, and agricultural equipment. Proven track record of consultative selling and business growth. Experience delivering training and presentations to varied audiences. Proficiency in Microsoft Office and CRM tools. Hands-on experience with autonomous ag equipment or robotics preferred. Experience supporting after-sales service, warranty processes, and product support documentation preferred.

Requirements:

Valid driver's license and clean driving record. U.S. work authorization. Ability and willingness to travel up to 75%, including occasional international trips.

What We Offer:

The opportunity to make an immediate and visible impact in a fast-growing company, competitive salary, early-employee equity, 401(k) with employer matching, 6 weeks of PTO, paid holidays, health, dental, and vision insurance. Seniority level

Seniority level Mid-Senior level Employment type

Employment type Full-time Job function

Job function Sales and Business Development Industries Strategic Management Services Referrals increase your chances of interviewing at ELASTIC Consultants Inc. by 2x Sign in to set job alerts for “Sales Lead” roles.

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