Wells Fargo
Platform Infrastructure Lead Systems Operations Engineer
Wells Fargo, Charlotte, North Carolina, United States, 28245
About this role:
Wells Fargo is seeking a Senior Lead Systems Operations Engineer to join the Commercial and Corporate & Investment Banking Technology (CCIBT) organization. This role functions as a Business Site Reliability Engineer (SRE) with enterprise-level influence, driving strategic initiatives across infrastructure platforms. The Senior Lead will serve as a trusted advisor to senior leadership, shaping the reliability strategy, architecture, and operating model for infrastructure platforms supporting business-critical applications.
Learn more about the career areas and lines of business at wellsfargojobs.com
In this role, you will:
Lead complex, broad impact initiatives including provision of high-level systems consultation for the technology teams
Work as key participant in large scale planning of computer systems and network infrastructure for Systems Operations functional area
Review and analyze complex technical challenges, as well as escalated support issues related to core business solutions that require in depth evaluation of multiple factors, such as alternatives, enhancements, periodic systems reviews, or improvements to existing systems
Make decisions on technical changes and enhancements
Consult with engineering team on change design requiring solid understanding of technical process controls or standards that influence and drive new initiatives
Collaborate and consult with technical peers, colleagues, and mid to more experienced level managers to resolve systems support issues and achieve goals
Key Responsibilities:
Develop and implement enterprise-wide reliability engineering frameworks
Lead strategic planning for infrastructure operations, migrations, and hybrid cloud adoption
Architect automation solutions for operational tasks and platform resilience.
Establish governance for observability, telemetry, and incident management practices
Partner with leadership to define long-term reliability goals and KPIs
Required Qualifications:
5+ years of Systems Engineering, Technology Infrastructure domains, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
5+ years of experience managing production support
3+ years of experience in production support or operations engineering
5+ years of experience in Systems Engineering, Infrastructure Operations, or related domains
Desired Qualifications:
Deep understanding of SRE principles and practices
Experience with enterprise monitoring and observability platforms (e.g., Splunk, Prometheus, Grafana)
Expertise in automation tools
Strong technical expertise, communication, and stakeholder engagement skills
Job Expectations:
Hybrid work schedule with on-site presence as needed
Participation in on-call support and incident response activities
Location Posting:
194 Wood Ave S, Iselin, NJ 08830
300 S Brevard St, Charlotte, NC 28202
2600 S Price Rd, Chandler, AZ 8528
Pay Range
Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.
$119,000.00 - $224,000.00
Benefits
Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs (https://www.wellsfargojobs.com/en/life-at-wells-fargo/benefits) for an overview of the following benefit plans and programs offered to employees.
Health benefits
401(k) Plan
Paid time off
Disability benefits
Life insurance, critical illness insurance, and accident insurance
Parental leave
Critical caregiving leave
Discounts and savings
Commuter benefits
Tuition reimbursement
Scholarships for dependent children
Adoption reimbursement
Posting End Date:
21 Sep 2025
*****
Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo (https://www.wellsfargojobs.com/en/diversity/disability-inclusion/) .
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy (https://www.wellsfargojobs.com/en/wells-fargo-drug-and-alcohol-policy) to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
Req Number:
R-484786
Wells Fargo is seeking a Senior Lead Systems Operations Engineer to join the Commercial and Corporate & Investment Banking Technology (CCIBT) organization. This role functions as a Business Site Reliability Engineer (SRE) with enterprise-level influence, driving strategic initiatives across infrastructure platforms. The Senior Lead will serve as a trusted advisor to senior leadership, shaping the reliability strategy, architecture, and operating model for infrastructure platforms supporting business-critical applications.
Learn more about the career areas and lines of business at wellsfargojobs.com
In this role, you will:
Lead complex, broad impact initiatives including provision of high-level systems consultation for the technology teams
Work as key participant in large scale planning of computer systems and network infrastructure for Systems Operations functional area
Review and analyze complex technical challenges, as well as escalated support issues related to core business solutions that require in depth evaluation of multiple factors, such as alternatives, enhancements, periodic systems reviews, or improvements to existing systems
Make decisions on technical changes and enhancements
Consult with engineering team on change design requiring solid understanding of technical process controls or standards that influence and drive new initiatives
Collaborate and consult with technical peers, colleagues, and mid to more experienced level managers to resolve systems support issues and achieve goals
Key Responsibilities:
Develop and implement enterprise-wide reliability engineering frameworks
Lead strategic planning for infrastructure operations, migrations, and hybrid cloud adoption
Architect automation solutions for operational tasks and platform resilience.
Establish governance for observability, telemetry, and incident management practices
Partner with leadership to define long-term reliability goals and KPIs
Required Qualifications:
5+ years of Systems Engineering, Technology Infrastructure domains, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
5+ years of experience managing production support
3+ years of experience in production support or operations engineering
5+ years of experience in Systems Engineering, Infrastructure Operations, or related domains
Desired Qualifications:
Deep understanding of SRE principles and practices
Experience with enterprise monitoring and observability platforms (e.g., Splunk, Prometheus, Grafana)
Expertise in automation tools
Strong technical expertise, communication, and stakeholder engagement skills
Job Expectations:
Hybrid work schedule with on-site presence as needed
Participation in on-call support and incident response activities
Location Posting:
194 Wood Ave S, Iselin, NJ 08830
300 S Brevard St, Charlotte, NC 28202
2600 S Price Rd, Chandler, AZ 8528
Pay Range
Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.
$119,000.00 - $224,000.00
Benefits
Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs (https://www.wellsfargojobs.com/en/life-at-wells-fargo/benefits) for an overview of the following benefit plans and programs offered to employees.
Health benefits
401(k) Plan
Paid time off
Disability benefits
Life insurance, critical illness insurance, and accident insurance
Parental leave
Critical caregiving leave
Discounts and savings
Commuter benefits
Tuition reimbursement
Scholarships for dependent children
Adoption reimbursement
Posting End Date:
21 Sep 2025
*****
Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo (https://www.wellsfargojobs.com/en/diversity/disability-inclusion/) .
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy (https://www.wellsfargojobs.com/en/wells-fargo-drug-and-alcohol-policy) to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
Req Number:
R-484786