North Carolina Staffing
Platform Infrastructure Lead Systems Operations Engineer
North Carolina Staffing, Charlotte, North Carolina, United States, 28245
Senior Lead Systems Operations Engineer
Wells Fargo is seeking a Senior Lead Systems Operations Engineer to join the Commercial and Corporate & Investment Banking Technology (CCIBT) organization. This role functions as a Business Site Reliability Engineer (SRE) with enterprise-level influence, driving strategic initiatives across infrastructure platforms. The Senior Lead will serve as a trusted advisor to senior leadership, shaping the reliability strategy, architecture, and operating model for infrastructure platforms supporting business-critical applications. In this role, you will: Lead complex, broad impact initiatives including provision of high-level systems consultation for the technology teams Work as key participant in large scale planning of computer systems and network infrastructure for Systems Operations functional area Review and analyze complex technical challenges, as well as escalated support issues related to core business solutions that require in depth evaluation of multiple factors, such as alternatives, enhancements, periodic systems reviews, or improvements to existing systems Make decisions on technical changes and enhancements Consult with engineering team on change design requiring solid understanding of technical process controls or standards that influence and drive new initiatives Collaborate and consult with technical peers, colleagues, and mid to more experienced level managers to resolve systems support issues and achieve goals Key Responsibilities: Develop and implement enterprise-wide reliability engineering frameworks Lead strategic planning for infrastructure operations, migrations, and hybrid cloud adoption Architect automation solutions for operational tasks and platform resilience Establish governance for observability, telemetry, and incident management practices Partner with leadership to define long-term reliability goals and KPIs Required Qualifications: 5+ years of Systems Engineering, Technology Infrastructure domains, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education 5+ years of experience managing production support 3+ years of experience in production support or operations engineering 5+ years of experience in Systems Engineering, Infrastructure Operations, or related domains Desired Qualifications: Deep understanding of SRE principles and practices Experience with enterprise monitoring and observability platforms (e.g., Splunk, Prometheus, Grafana) Expertise in automation tools Strong technical expertise, communication, and stakeholder engagement skills Job Expectations: Hybrid work schedule with on-site presence as needed Participation in on-call support and incident response activities Location Posting: 194 Wood Ave S, Iselin, NJ 08830 300 S Brevard St, Charlotte, NC 28202 2600 S Price Rd, Chandler, AZ 8528 Pay Range: $119,000.00 - $224,000.00 Benefits: Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees. Health benefits 401(k) Plan Paid time off Disability benefits Life insurance, critical illness insurance, and accident insurance Parental leave Critical caregiving leave Discounts and savings Commuter benefits Tuition reimbursement Scholarships for dependent children Adoption reimbursement We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: Third-Party recordings are prohibited unless authorized by Wells Fargo. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process. Req Number: R-484786
Wells Fargo is seeking a Senior Lead Systems Operations Engineer to join the Commercial and Corporate & Investment Banking Technology (CCIBT) organization. This role functions as a Business Site Reliability Engineer (SRE) with enterprise-level influence, driving strategic initiatives across infrastructure platforms. The Senior Lead will serve as a trusted advisor to senior leadership, shaping the reliability strategy, architecture, and operating model for infrastructure platforms supporting business-critical applications. In this role, you will: Lead complex, broad impact initiatives including provision of high-level systems consultation for the technology teams Work as key participant in large scale planning of computer systems and network infrastructure for Systems Operations functional area Review and analyze complex technical challenges, as well as escalated support issues related to core business solutions that require in depth evaluation of multiple factors, such as alternatives, enhancements, periodic systems reviews, or improvements to existing systems Make decisions on technical changes and enhancements Consult with engineering team on change design requiring solid understanding of technical process controls or standards that influence and drive new initiatives Collaborate and consult with technical peers, colleagues, and mid to more experienced level managers to resolve systems support issues and achieve goals Key Responsibilities: Develop and implement enterprise-wide reliability engineering frameworks Lead strategic planning for infrastructure operations, migrations, and hybrid cloud adoption Architect automation solutions for operational tasks and platform resilience Establish governance for observability, telemetry, and incident management practices Partner with leadership to define long-term reliability goals and KPIs Required Qualifications: 5+ years of Systems Engineering, Technology Infrastructure domains, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education 5+ years of experience managing production support 3+ years of experience in production support or operations engineering 5+ years of experience in Systems Engineering, Infrastructure Operations, or related domains Desired Qualifications: Deep understanding of SRE principles and practices Experience with enterprise monitoring and observability platforms (e.g., Splunk, Prometheus, Grafana) Expertise in automation tools Strong technical expertise, communication, and stakeholder engagement skills Job Expectations: Hybrid work schedule with on-site presence as needed Participation in on-call support and incident response activities Location Posting: 194 Wood Ave S, Iselin, NJ 08830 300 S Brevard St, Charlotte, NC 28202 2600 S Price Rd, Chandler, AZ 8528 Pay Range: $119,000.00 - $224,000.00 Benefits: Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees. Health benefits 401(k) Plan Paid time off Disability benefits Life insurance, critical illness insurance, and accident insurance Parental leave Critical caregiving leave Discounts and savings Commuter benefits Tuition reimbursement Scholarships for dependent children Adoption reimbursement We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: Third-Party recordings are prohibited unless authorized by Wells Fargo. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process. Req Number: R-484786