SiteMinder
Senior Salesforce Developer
At SiteMinder we believe the individual contributions of our employees are what drive our success. That's why we hire and encourage diverse teams that include and respect a variety of voices, identities, backgrounds, experiences and perspectives. Our diverse and inclusive culture enables our employees to bring their unique selves to work and be proud of doing so. It's in our differences that we will keep revolutionising the way for our customers. We are better together! We're people who love technology but know that hoteliers just want things to be simple. So since 2006 we've been constantly innovating our world-leading hotel commerce platform to help accommodation owners find and book more guests online - quickly and simply. We've helped everyone from boutique hotels to big chains, enabling travellers to book igloos, cabins, castles, holiday parks, campsites, pubs, resorts, Airbnbs, and everything in between. And today, we're the world's leading open hotel commerce platform, supporting 47,000 hotels in 150 countries - with over 125 million reservations processed by SiteMinder's technology every year. About the Senior Salesforce Developer role... The Senior Salesforce Developer is an important role in the Salesforce team who is expected to be hands on and also ensure that the team are technically equipped and are following the right design principles and standards. Senior Salesforce Developer is highly experienced and knowledgeable in Classic and Lightning framework (Aura and LWC) and is equipped to drive the organisation and the team towards lightning. We are looking for someone who is proficient in building and maintaining complex integrations with an end goal of achieving Customer 360 view in the platform. What you'll do... The technical landscape is quite complex and exciting with multiple integration points. There is a huge backlog of exciting projects with primary focus being digitising entire customer journey and bolstering the integration between Salesforce and other SiteMinder systems such as SiteMinder product suite, Marketo, Zuora and range of other COTS products and homegrown systems Establish Understanding and Command Work with the technical and business teams to get a good grasp of our business and system landscape (Salesforce and Integrations)
Maintain and update the technical documentation including but not limited to System Landscape, Integration Manifest, Data Model, Object Manifest, Sharing Architecture etc
Liaise with Onshore/Offshore team and act as technical touchpoint and technical quality gatekeeper of the team
Over a period of time, develop command and technical ownership of the current org
Technical Leadership Represent Salesforce team in technical workshops with other engineering teams within SiteMinder - you will be supported by another experienced Salesforce developer in this regard
Jointly own the entire Salesforce architecture and make/drive design decisions that to build best-in-class Salesforce solutions for SiteMinder
Inception & Roadmap Collaborate with BA and business stakeholders on projects & enhancements to understand requirements and support in grooming the backlog
Perform technical Proof of Concept as required
Assist building product roadmap by providing high level estimates and designs
Execute Work collaboratively within the current Agile delivery construct
Independently design solutions for projects considering current implementation and assessing impacts.
Build, test and deploy solutions either independently or working collaboratively with the team
Own the end to end delivery of assigned projects including team's throughput
Continuous Improvement Key contributor to Lightning adoption and pathway for development using LWC
Technical ownership of the current org, mentor and groom the potential future hires on lightning development and best practices related to declarative and coding
Maintain Collaboratively own the platform and be responsible to cater to BAU production issues pertaining to code (Admin function is responsible for all other declarative issues)
Perform impact analysis and remediation actions required to accommodate Salesforce releases
Provide knowledge sharing sessions on new features and identify implementation opportunities which might benefit the business
Last but not least - Mentor and ramp-up team members and evolve as a technical leader
What you have... Self motivated technical leader with high levels of integrity and passion
Minimum 7+ years of experience in Salesforce Development and expertise across Sales, Service and Community clouds
Application/System Architect certified
Expert in Lightning Aura framework and strong hands-on experience with Lightning Web Components (LWC)
Expertise in building and maintaining complex integrations, especially using REST APIs
Extensive experience in designing and documenting optimal and scalable solutions based to address requirements
Extensive experience conducting design workshops and finalising design approach with wider teams
Proven ability to independently perform development, testing and deployment
Demonstrated ability to effectively communicate technical designs and help team in identifying technical tasks to address the requirements
Extensive experience and passion in coaching and mentoring the team on technical best practices. Experienced in using/implementing version control, effective sandbox management, and deployments using automated CI/CD tools, Gearset, Git, DX, Force.com IDE and Change sets
Familiarity with Agile/Scrum methodologies.
Experience with data modelling and integration design.
Hands-on experience with MuleSoft for enterprise system integration
Exposure to Salesforce Data Cloud, Agentforce, and Einstein AI features
Exposure to Revenue Cloud will be an advantage
Must be comfortable in rapidly changing and sometimes ambiguous work situations
Keen attention to detail and complex problem solving abilities from operational and technical perspective
Trailhead Ranger and a fan of continual learning
Our Perks & Benefits... Mental health and well-being initiatives Sponsored social clubs, team events, and celebrations Employee Resource Groups (ERG) to help you connect and get involved Investment in your personal growth offering training for your advancement Does this job sound like you? If yes, we'd love for you to be part of our team! Please send a copy of your resume and our Talent Acquisition team will be in touch. When you apply, please tell us the pronouns you use and any adjustments you may need during the interview process. We encourage people from underrepresented groups to apply.
At SiteMinder we believe the individual contributions of our employees are what drive our success. That's why we hire and encourage diverse teams that include and respect a variety of voices, identities, backgrounds, experiences and perspectives. Our diverse and inclusive culture enables our employees to bring their unique selves to work and be proud of doing so. It's in our differences that we will keep revolutionising the way for our customers. We are better together! We're people who love technology but know that hoteliers just want things to be simple. So since 2006 we've been constantly innovating our world-leading hotel commerce platform to help accommodation owners find and book more guests online - quickly and simply. We've helped everyone from boutique hotels to big chains, enabling travellers to book igloos, cabins, castles, holiday parks, campsites, pubs, resorts, Airbnbs, and everything in between. And today, we're the world's leading open hotel commerce platform, supporting 47,000 hotels in 150 countries - with over 125 million reservations processed by SiteMinder's technology every year. About the Senior Salesforce Developer role... The Senior Salesforce Developer is an important role in the Salesforce team who is expected to be hands on and also ensure that the team are technically equipped and are following the right design principles and standards. Senior Salesforce Developer is highly experienced and knowledgeable in Classic and Lightning framework (Aura and LWC) and is equipped to drive the organisation and the team towards lightning. We are looking for someone who is proficient in building and maintaining complex integrations with an end goal of achieving Customer 360 view in the platform. What you'll do... The technical landscape is quite complex and exciting with multiple integration points. There is a huge backlog of exciting projects with primary focus being digitising entire customer journey and bolstering the integration between Salesforce and other SiteMinder systems such as SiteMinder product suite, Marketo, Zuora and range of other COTS products and homegrown systems Establish Understanding and Command Work with the technical and business teams to get a good grasp of our business and system landscape (Salesforce and Integrations)
Maintain and update the technical documentation including but not limited to System Landscape, Integration Manifest, Data Model, Object Manifest, Sharing Architecture etc
Liaise with Onshore/Offshore team and act as technical touchpoint and technical quality gatekeeper of the team
Over a period of time, develop command and technical ownership of the current org
Technical Leadership Represent Salesforce team in technical workshops with other engineering teams within SiteMinder - you will be supported by another experienced Salesforce developer in this regard
Jointly own the entire Salesforce architecture and make/drive design decisions that to build best-in-class Salesforce solutions for SiteMinder
Inception & Roadmap Collaborate with BA and business stakeholders on projects & enhancements to understand requirements and support in grooming the backlog
Perform technical Proof of Concept as required
Assist building product roadmap by providing high level estimates and designs
Execute Work collaboratively within the current Agile delivery construct
Independently design solutions for projects considering current implementation and assessing impacts.
Build, test and deploy solutions either independently or working collaboratively with the team
Own the end to end delivery of assigned projects including team's throughput
Continuous Improvement Key contributor to Lightning adoption and pathway for development using LWC
Technical ownership of the current org, mentor and groom the potential future hires on lightning development and best practices related to declarative and coding
Maintain Collaboratively own the platform and be responsible to cater to BAU production issues pertaining to code (Admin function is responsible for all other declarative issues)
Perform impact analysis and remediation actions required to accommodate Salesforce releases
Provide knowledge sharing sessions on new features and identify implementation opportunities which might benefit the business
Last but not least - Mentor and ramp-up team members and evolve as a technical leader
What you have... Self motivated technical leader with high levels of integrity and passion
Minimum 7+ years of experience in Salesforce Development and expertise across Sales, Service and Community clouds
Application/System Architect certified
Expert in Lightning Aura framework and strong hands-on experience with Lightning Web Components (LWC)
Expertise in building and maintaining complex integrations, especially using REST APIs
Extensive experience in designing and documenting optimal and scalable solutions based to address requirements
Extensive experience conducting design workshops and finalising design approach with wider teams
Proven ability to independently perform development, testing and deployment
Demonstrated ability to effectively communicate technical designs and help team in identifying technical tasks to address the requirements
Extensive experience and passion in coaching and mentoring the team on technical best practices. Experienced in using/implementing version control, effective sandbox management, and deployments using automated CI/CD tools, Gearset, Git, DX, Force.com IDE and Change sets
Familiarity with Agile/Scrum methodologies.
Experience with data modelling and integration design.
Hands-on experience with MuleSoft for enterprise system integration
Exposure to Salesforce Data Cloud, Agentforce, and Einstein AI features
Exposure to Revenue Cloud will be an advantage
Must be comfortable in rapidly changing and sometimes ambiguous work situations
Keen attention to detail and complex problem solving abilities from operational and technical perspective
Trailhead Ranger and a fan of continual learning
Our Perks & Benefits... Mental health and well-being initiatives Sponsored social clubs, team events, and celebrations Employee Resource Groups (ERG) to help you connect and get involved Investment in your personal growth offering training for your advancement Does this job sound like you? If yes, we'd love for you to be part of our team! Please send a copy of your resume and our Talent Acquisition team will be in touch. When you apply, please tell us the pronouns you use and any adjustments you may need during the interview process. We encourage people from underrepresented groups to apply.