George Howell Coffee
Assistant Cafe Manager - George Howell Coffee @ the Godfrey Hotel
George Howell Coffee, Boston, Massachusetts, us, 02298
Assistant Cafe Manager - George Howell Coffee @ the Godfrey Hotel
Join to apply for the
Assistant Cafe Manager - George Howell Coffee @ the Godfrey Hotel
role at
George Howell Coffee Company Assistant Cafe Manager - George Howell Coffee @ the Godfrey Hotel
1 month ago Be among the first 25 applicants Join to apply for the
Assistant Cafe Manager - George Howell Coffee @ the Godfrey Hotel
role at
George Howell Coffee Company George Howell Coffee- Boston, Massachusetts
Assistant Caf Manager - Godfrey
We are an artisan, small batch coffee roaster located just outside of Boston, MA. We sell our roasted to order coffee both online to consumers worldwide and to cafes, restaurants and major grocery retailers in the US and Canada. We are a small company looking to grow our business across all channelswholesale, retail cafs and online.
Responsibilities
At our caf/restaurant, the Assistant Caf Manager is at the center of the guests hospitality experience and our teams performance. Our Assistant Caf Manager creates a warm, welcoming environment for the guests and staff. The Assistant Caf Manager is responsible for controlling financial costs and working with the team to deliver on expectations set by senior management (e.g., General Manager, COO, CEO, CFO). Responsibilities in summary include:
Managing and directing the daily operations of the cafe, including selection, development, and performance management of all employees, including management of front- and back-of-house.
Constantly assessing opportunities to increase sales through exciting new coffee drinks, food offerings, and retail promotions. Includes outreach to local businesses and organizations to expand the reach to new potential customers.
Managing the day-to-day operational and financial activities to optimize profits and ensure that guests are satisfied with their beverage and dining experience.
Overseeing and coordinating the planning, organizing, training, and leadership necessary to achieve stated objectives in sales, costs, employee retention, guest service and satisfaction, beverage and food quality, cleanliness, and sanitation.
Understands and completely supports all policies, procedures, standards, specifications, guidelines, and training programs.
Specific Responsibilities
Resolve day-to-day issues such as opening & closing tasks. Resolve customers questions and grievances in a professional manner. Smooth out problems within the workplace. Address employee and customer concerns. Liaise between managers, customers, and employees. Bridge the gap between upper management and staff. Provide direction and supervision to staff. Ensure the cleanliness of the caf (daily/weekly tasks). Keep the maintenance log up to date and accurate. Keep a detailed record of attendance, and follow up on tardiness. Enforce the dress code and other store policies listed in the employee handbook. Fill in for the General Manager (GM) in times of absence or vacation. May be asked to assist with other cafs as needed. Maintain inventory levels and track inventory. Place orders with vendors and headquarters, including coffee orders, Imperial orders, and Sid Wainer orders. Train and mentor new staff members. Ensure weekly classes for the public are organized on time. Coordinate communication between the front and back of the house staff. To be successful in this role, you should be familiar with restaurant operations and understand what makes great customer service. Be available to work within hours of operation, including weekends and holidays if needed. Seniority level
Seniority level
Mid-Senior level Employment type
Employment type
Full-time Job function
Job function
Management and Manufacturing Industries
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Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr
Join to apply for the
Assistant Cafe Manager - George Howell Coffee @ the Godfrey Hotel
role at
George Howell Coffee Company Assistant Cafe Manager - George Howell Coffee @ the Godfrey Hotel
1 month ago Be among the first 25 applicants Join to apply for the
Assistant Cafe Manager - George Howell Coffee @ the Godfrey Hotel
role at
George Howell Coffee Company George Howell Coffee- Boston, Massachusetts
Assistant Caf Manager - Godfrey
We are an artisan, small batch coffee roaster located just outside of Boston, MA. We sell our roasted to order coffee both online to consumers worldwide and to cafes, restaurants and major grocery retailers in the US and Canada. We are a small company looking to grow our business across all channelswholesale, retail cafs and online.
Responsibilities
At our caf/restaurant, the Assistant Caf Manager is at the center of the guests hospitality experience and our teams performance. Our Assistant Caf Manager creates a warm, welcoming environment for the guests and staff. The Assistant Caf Manager is responsible for controlling financial costs and working with the team to deliver on expectations set by senior management (e.g., General Manager, COO, CEO, CFO). Responsibilities in summary include:
Managing and directing the daily operations of the cafe, including selection, development, and performance management of all employees, including management of front- and back-of-house.
Constantly assessing opportunities to increase sales through exciting new coffee drinks, food offerings, and retail promotions. Includes outreach to local businesses and organizations to expand the reach to new potential customers.
Managing the day-to-day operational and financial activities to optimize profits and ensure that guests are satisfied with their beverage and dining experience.
Overseeing and coordinating the planning, organizing, training, and leadership necessary to achieve stated objectives in sales, costs, employee retention, guest service and satisfaction, beverage and food quality, cleanliness, and sanitation.
Understands and completely supports all policies, procedures, standards, specifications, guidelines, and training programs.
Specific Responsibilities
Resolve day-to-day issues such as opening & closing tasks. Resolve customers questions and grievances in a professional manner. Smooth out problems within the workplace. Address employee and customer concerns. Liaise between managers, customers, and employees. Bridge the gap between upper management and staff. Provide direction and supervision to staff. Ensure the cleanliness of the caf (daily/weekly tasks). Keep the maintenance log up to date and accurate. Keep a detailed record of attendance, and follow up on tardiness. Enforce the dress code and other store policies listed in the employee handbook. Fill in for the General Manager (GM) in times of absence or vacation. May be asked to assist with other cafs as needed. Maintain inventory levels and track inventory. Place orders with vendors and headquarters, including coffee orders, Imperial orders, and Sid Wainer orders. Train and mentor new staff members. Ensure weekly classes for the public are organized on time. Coordinate communication between the front and back of the house staff. To be successful in this role, you should be familiar with restaurant operations and understand what makes great customer service. Be available to work within hours of operation, including weekends and holidays if needed. Seniority level
Seniority level
Mid-Senior level Employment type
Employment type
Full-time Job function
Job function
Management and Manufacturing Industries
Retail Referrals increase your chances of interviewing at George Howell Coffee Company by 2x Get notified about new Cafe Manager jobs in
Boston, MA . Restaurant Manager - Rare Steakhouse Encore Boston Harbor (70k)
New Cafe opening - Lyrik - General Manager - Food and Beverage - Newbury Street Boston
Restaurant Manager - Garden Cafe Encore Boston Harbor
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Restaurant Manager - In-Room Dining Encore Boston Harbor
LUC!E Drink + Dine // Now Hiring Restaurant Assistant General Manager
Restaurant Manager - In-Room Dining Encore Boston Harbor
Restaurant Manager - On Deck Encore Boston Harbor
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Restaurant Manager - Eastern Standard Kitchen and Drinks
Restaurant Manager - Garden Cafe Encore Boston Harbor
Restaurant General Manager- Night Shift Brewing Kitchen & Tap Encore Boston Harbor
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Restaurant Manager - Night Shift Brewing Kitchen + Tap Encore Boston Harbor
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Restaurant Floor Manager - FUTURE OPPORTUNITIES
Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr