Strategic Data Systems
Finance Data Analyst & Application Support Engineer V
Strategic Data Systems, Union, Kentucky, United States, 41091
20th August, 2025
For more than three decades, Strategic Data Systems (SDS) has been a software consultancy firm specializing in strategy, technology, and business transformation for Fortune 100 companies, mid-sized firms, and startups. At SDS, we empower our development teams to address our clients' critical business challenges by leveraging cutting edge technologies. If you seek a workplace where your contributions are truly appreciated, then SDS is the company for you. Join us today to work alongside fellow development specialists and become a crucial part of our dynamic and cohesive community.
Job Title:
Finance Data Analyst & Application Support Engineer V Location:
Cincinnati, OH - Onsite
About the Role A National Bank is seeking a seasoned
Finance Data Analyst & Application Support Engineer
to lead application support and financial systems operations. This senior-level role requires deep expertise in ACH processing, CICS, and PEP+ functionality, combined with strong leadership skills to mentor staff, manage escalations, and ensure seamless business-critical application performance. You will serve as both a
technical expert and team leader , driving root cause analysis, ensuring adherence to SLAs, and leading system improvements that directly impact the bank's financial operations.
Top Skills
Must Have Strong ACH Business Acumen Expertise in CICS PEP+ Functional Knowledge Proven Leadership & Team Management Key Responsibilities
Provide
leadership and direction
to the Application Support team, ensuring high-quality service delivery and adherence to SLAs. Oversee the
implementation, integration, and support
of financial applications, ensuring alignment with business requirements. Lead the
incident and problem management process , serving as the final point of escalation and driving structured root cause analysis. Develop and enforce
Application Support standards, documentation, and procedures , ensuring consistency and reliability. Drive
continuous improvement initiatives , proactively identifying trends, error conditions, and opportunities for permanent fixes. Collaborate with business users and support staff to resolve complex issues involving financial and custom applications. Manage
strategic planning for application upgrades, releases, and migrations , ensuring business continuity. Mentor, train, and onboard new staff, fostering a culture of collaboration and professional growth. Produce clear and comprehensive
reports and technical documentation
for executive and business stakeholders. Qualifications
Advanced degree in Computer Science, Engineering, Mathematics, or related field preferred. Proven leadership experience
managing technical teams and ensuring delivery of high-quality user support. Strong background in
ACH, CICS, and PEP+ systems . Excellent problem-solving skills with the ability to perform structured root cause analysis. Strong communication, report writing, and stakeholder engagement skills. Significant experience ensuring delivery of
mission-critical financial applications
in a high-demand environment. What You'll Get
SDS, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws.
Competitive base salary Medical, dental, and vision insurance coverage Optional life and disability insurance provided 401(k) with a company match and optional profit sharing Paid vacation time Paid Bench time Training allowance offering You'll be eligible to earn referral bonuses!
For more than three decades, Strategic Data Systems (SDS) has been a software consultancy firm specializing in strategy, technology, and business transformation for Fortune 100 companies, mid-sized firms, and startups. At SDS, we empower our development teams to address our clients' critical business challenges by leveraging cutting edge technologies. If you seek a workplace where your contributions are truly appreciated, then SDS is the company for you. Join us today to work alongside fellow development specialists and become a crucial part of our dynamic and cohesive community.
Job Title:
Finance Data Analyst & Application Support Engineer V Location:
Cincinnati, OH - Onsite
About the Role A National Bank is seeking a seasoned
Finance Data Analyst & Application Support Engineer
to lead application support and financial systems operations. This senior-level role requires deep expertise in ACH processing, CICS, and PEP+ functionality, combined with strong leadership skills to mentor staff, manage escalations, and ensure seamless business-critical application performance. You will serve as both a
technical expert and team leader , driving root cause analysis, ensuring adherence to SLAs, and leading system improvements that directly impact the bank's financial operations.
Top Skills
Must Have Strong ACH Business Acumen Expertise in CICS PEP+ Functional Knowledge Proven Leadership & Team Management Key Responsibilities
Provide
leadership and direction
to the Application Support team, ensuring high-quality service delivery and adherence to SLAs. Oversee the
implementation, integration, and support
of financial applications, ensuring alignment with business requirements. Lead the
incident and problem management process , serving as the final point of escalation and driving structured root cause analysis. Develop and enforce
Application Support standards, documentation, and procedures , ensuring consistency and reliability. Drive
continuous improvement initiatives , proactively identifying trends, error conditions, and opportunities for permanent fixes. Collaborate with business users and support staff to resolve complex issues involving financial and custom applications. Manage
strategic planning for application upgrades, releases, and migrations , ensuring business continuity. Mentor, train, and onboard new staff, fostering a culture of collaboration and professional growth. Produce clear and comprehensive
reports and technical documentation
for executive and business stakeholders. Qualifications
Advanced degree in Computer Science, Engineering, Mathematics, or related field preferred. Proven leadership experience
managing technical teams and ensuring delivery of high-quality user support. Strong background in
ACH, CICS, and PEP+ systems . Excellent problem-solving skills with the ability to perform structured root cause analysis. Strong communication, report writing, and stakeholder engagement skills. Significant experience ensuring delivery of
mission-critical financial applications
in a high-demand environment. What You'll Get
SDS, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws.
Competitive base salary Medical, dental, and vision insurance coverage Optional life and disability insurance provided 401(k) with a company match and optional profit sharing Paid vacation time Paid Bench time Training allowance offering You'll be eligible to earn referral bonuses!