Tyler Technologies, Inc.
Database Reliability Engineer (SQL), Enterprise Justice - C&J
Tyler Technologies, Inc., Plano, Texas, us, 75086
Database Reliability Engineer (SQL), Enterprise Justice - C&J
The Database Reliability Engineer (DBRE) – SQL is a critical technical leader responsible for ensuring the availability, performance, and reliability of Tyler Technologies’ SQL Server infrastructure. This role combines deep database expertise with operational excellence to support high-performance systems across complex client environments. The ideal candidate is confident, authoritative, and takes ownership in diagnosing and resolving issues, while influencing database design, infrastructure improvements, and long-term stability strategies. Hybrid Work Policy: The candidate is required to be on-site at least 3x per week at the Plano, TX office. Work with our integrated solutions that help courts and public safety organizations of all sizes better protect and serve the public. By helping provide solutions that improve efficiency and response time, you can help serve our citizens and make communities safer. Location
Travel
0-5% Responsibilities
Serve as the lead resource for high-severity SQL Server incidents, driving triage, diagnostics, and resolution in real time. Own performance tuning, indexing strategies, and architecture-level improvements to optimize database systems at scale. Proactively monitor database performance, system health, and workload trends to identify and resolve issues before they impact customers. Collaborate with product and development teams to refine schema design, improve query performance, and enhance overall data architecture. Develop and maintain database standards, observability dashboards, and automation for patching, backups, and alerting. Design and execute comprehensive backup and disaster recovery strategies for critical systems. Contribute to continuous improvement initiatives, including cloud modernization, infrastructure as code, and capacity planning. Author technical documentation, including runbooks, architecture designs, internal KBs, and lessons learned. Provide mentorship and technical leadership to engineers across support and infrastructure teams. Advocate for architectural and operational improvements across teams, using data and insight to influence decisions. Role Complexity
To be successful, this individual must: Demonstrate expert-level understanding of SQL Server internals, optimization techniques, and operational best practices. Lead high-stakes conversations and incident calls with clarity, confidence, and control. Understand system-level performance (I/O, memory, CPU) and how it affects SQL operations. Communicate technical issues and solutions to both technical and business stakeholders effectively. Analyze recurring incidents to identify trends and permanently resolve root causes. Operate autonomously with a sense of ownership and urgency. Balance short-term firefighting with long-term architectural planning and automation. Qualifications
Bachelor’s degree in Computer Science, Information Systems, or a related field—or 5+ years of equivalent experience. Proven experience in a production-facing SQL Server environment, preferably in a SaaS or multi-tenant context. Query tuning, indexing, and execution plan analysis. High availability, replication, disaster recovery, and backup strategies. Scripting and automation using PowerShell, T-SQL, or similar. Monitoring and observability tools for SQL Server and infrastructure health. Strong familiarity with virtualization, storage performance, and cloud platforms (e.g., AWS, Azure). Demonstrated ability to lead incident response and influence cross-functional technical decisions. Exceptional written and verbal communication skills, especially under pressure. Previous experience mentoring peers or junior engineers is a plus. Tyler is subject to regulations, guidelines, and/or client requirements relating to the qualifications of Tyler personnel performing certain client work. Because of the nature of this position, it is a requirement that the candidate can successfully pass a federal background check at the time an offer is extended and over the course of employment with Tyler. Home • Careers • Job Listings • Database Reliability Engineer (SQL), Enterprise Justice - C&J Database Reliability Engineer (SQL), Enterprise Justice - C&J
Apply Online The Database Reliability Engineer (DBRE) – SQL is a critical technical leader responsible for ensuring the availability, performance, and reliability of Tyler Technologies’ SQL Server infrastructure. This role combines deep database expertise with operational excellence to support high-performance systems across complex client environments. The ideal candidate is confident, authoritative, and takes ownership in diagnosing and resolving issues, while influencing database design, infrastructure improvements, and long-term stability strategies.
Hybrid Work Policy: The candidate is required to be on-site at least 3x per week at the Plano, TX office.
Work with our integrated solutions that help courts and public safety organizations of all sizes better protect and serve the public. By helping provide solutions that improve efficiency and response time, you can help serve our citizens and make communities safer. Location
Plano, Texas Travel
0-5% Responsibilities
Serve as the lead resource for high-severity SQL Server incidents, driving triage, diagnostics, and resolution in real time. Own performance tuning, indexing strategies, and architecture-level improvements to optimize database systems at scale. Proactively monitor database performance, system health, and workload trends to identify and resolve issues before they impact customers. Collaborate with product and development teams to refine schema design, improve query performance, and enhance overall data architecture. Develop and maintain database standards, observability dashboards, and automation for patching, backups, and alerting. Design and execute comprehensive backup and disaster recovery strategies for critical systems. Contribute to continuous improvement initiatives, including cloud modernization, infrastructure as code, and capacity planning. Author technical documentation, including runbooks, architecture designs, internal KBs, and lessons learned. Provide mentorship and technical leadership to engineers across support and infrastructure teams. Advocate for architectural and operational improvements across teams, using data and insight to influence decisions. Role Complexity
To be successful, this individual must:
Demonstrate expert-level understanding of SQL Server internals, optimization techniques, and operational best practices. Lead high-stakes conversations and incident calls with clarity, confidence, and control. Understand system-level performance (I/O, memory, CPU) and how it affects SQL operations. Communicate technical issues and solutions to both technical and business stakeholders effectively. Analyze recurring incidents to identify trends and permanently resolve root causes. Operate autonomously with a sense of ownership and urgency. Balance short-term firefighting with long-term architectural planning and automation. Qualifications
Bachelor’s degree in Computer Science, Information Systems, or a related field—or 5+ years of equivalent experience. Proven experience in a production-facing SQL Server environment, preferably in a SaaS or multi-tenant context. Hands-on expertise in:
Query tuning, indexing, and execution plan analysis. High availability, replication, disaster recovery, and backup strategies. Scripting and automation using PowerShell, T-SQL, or similar. Monitoring and observability tools for SQL Server and infrastructure health.
Strong familiarity with virtualization, storage performance, and cloud platforms (e.g., AWS, Azure). Demonstrated ability to lead incident response and influence cross-functional technical decisions. Exceptional written and verbal communication skills, especially under pressure. Previous experience mentoring peers or junior engineers is a plus. Great Place to Work & Grow Your Career
Come join us as we transform the public sector! Our mission, vision, and values guide everything we do. We’re also frequently recognized as a great workplace locally and nationally. See our many awards and accolades . Taking Care of You & Your Family
Your health and well-being are important to us. That’s why we invest in our team members by offering competitive benefits to support their health and financial wellness. Learn more about how we care for our people . Tyler is subject to regulations, guidelines, and/or client requirements relating to the qualifications of Tyler personnel performing certain client work. Because of the nature of this position, it is a requirement that the candidate can successfully pass a federal background check at the time an offer is extended and over the course of employment with Tyler. Apply Online Requisition Number:2025-6808 #INDSS
#LI-Hybrid #LI-SB1
Tyler Technologies is proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race, creed, gender, marital status, sexual orientation, citizenship status, color, religion, national origin, age, disability, protected veteran status, or any other status protected under local, state, or federal laws. If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request by emailing jobs@tylertech.com or by calling 800.646.2633 ext. 791008. Please keep in mind these methods are reserved for individuals who require accommodation due to a disability. Don't be fooled by criminals making false employment offers, requesting personal and financial information, or impersonating Tyler management. In our recruiting practice, we do not … Extend job offers to candidates we have never spoken with on the phone or in-person Request financial information from candidates Offer jobs through chat rooms, meetups, or hangouts If you feel you may have been in contact with someone falsely representing Tyler, please contact info@tylertech.com immediately and provide us with as much information as possible about the exchange. If you opened or clicked on any links or attachments within a suspicious job offer, we recommend running a full antivirus scan on your computer to make sure no malware was downloaded. spacer module is 25px Get to Know Our Tyler Family
At Tyler, team membersare valued and encouraged to innovate, while having fun along the way. Join usand see why we love working here. To make work even more rewarding, we offer a wide range of benefits to support the overall wellness of you and eligible family members. While committed to serving the public sector, we’re also dedicated to investing in our people. Be a part of our passionate community where you can grow. Join our Talent Network to stay connected and up to date on our latest job openings and talent news.
#J-18808-Ljbffr
The Database Reliability Engineer (DBRE) – SQL is a critical technical leader responsible for ensuring the availability, performance, and reliability of Tyler Technologies’ SQL Server infrastructure. This role combines deep database expertise with operational excellence to support high-performance systems across complex client environments. The ideal candidate is confident, authoritative, and takes ownership in diagnosing and resolving issues, while influencing database design, infrastructure improvements, and long-term stability strategies. Hybrid Work Policy: The candidate is required to be on-site at least 3x per week at the Plano, TX office. Work with our integrated solutions that help courts and public safety organizations of all sizes better protect and serve the public. By helping provide solutions that improve efficiency and response time, you can help serve our citizens and make communities safer. Location
Travel
0-5% Responsibilities
Serve as the lead resource for high-severity SQL Server incidents, driving triage, diagnostics, and resolution in real time. Own performance tuning, indexing strategies, and architecture-level improvements to optimize database systems at scale. Proactively monitor database performance, system health, and workload trends to identify and resolve issues before they impact customers. Collaborate with product and development teams to refine schema design, improve query performance, and enhance overall data architecture. Develop and maintain database standards, observability dashboards, and automation for patching, backups, and alerting. Design and execute comprehensive backup and disaster recovery strategies for critical systems. Contribute to continuous improvement initiatives, including cloud modernization, infrastructure as code, and capacity planning. Author technical documentation, including runbooks, architecture designs, internal KBs, and lessons learned. Provide mentorship and technical leadership to engineers across support and infrastructure teams. Advocate for architectural and operational improvements across teams, using data and insight to influence decisions. Role Complexity
To be successful, this individual must: Demonstrate expert-level understanding of SQL Server internals, optimization techniques, and operational best practices. Lead high-stakes conversations and incident calls with clarity, confidence, and control. Understand system-level performance (I/O, memory, CPU) and how it affects SQL operations. Communicate technical issues and solutions to both technical and business stakeholders effectively. Analyze recurring incidents to identify trends and permanently resolve root causes. Operate autonomously with a sense of ownership and urgency. Balance short-term firefighting with long-term architectural planning and automation. Qualifications
Bachelor’s degree in Computer Science, Information Systems, or a related field—or 5+ years of equivalent experience. Proven experience in a production-facing SQL Server environment, preferably in a SaaS or multi-tenant context. Query tuning, indexing, and execution plan analysis. High availability, replication, disaster recovery, and backup strategies. Scripting and automation using PowerShell, T-SQL, or similar. Monitoring and observability tools for SQL Server and infrastructure health. Strong familiarity with virtualization, storage performance, and cloud platforms (e.g., AWS, Azure). Demonstrated ability to lead incident response and influence cross-functional technical decisions. Exceptional written and verbal communication skills, especially under pressure. Previous experience mentoring peers or junior engineers is a plus. Tyler is subject to regulations, guidelines, and/or client requirements relating to the qualifications of Tyler personnel performing certain client work. Because of the nature of this position, it is a requirement that the candidate can successfully pass a federal background check at the time an offer is extended and over the course of employment with Tyler. Home • Careers • Job Listings • Database Reliability Engineer (SQL), Enterprise Justice - C&J Database Reliability Engineer (SQL), Enterprise Justice - C&J
Apply Online The Database Reliability Engineer (DBRE) – SQL is a critical technical leader responsible for ensuring the availability, performance, and reliability of Tyler Technologies’ SQL Server infrastructure. This role combines deep database expertise with operational excellence to support high-performance systems across complex client environments. The ideal candidate is confident, authoritative, and takes ownership in diagnosing and resolving issues, while influencing database design, infrastructure improvements, and long-term stability strategies.
Hybrid Work Policy: The candidate is required to be on-site at least 3x per week at the Plano, TX office.
Work with our integrated solutions that help courts and public safety organizations of all sizes better protect and serve the public. By helping provide solutions that improve efficiency and response time, you can help serve our citizens and make communities safer. Location
Plano, Texas Travel
0-5% Responsibilities
Serve as the lead resource for high-severity SQL Server incidents, driving triage, diagnostics, and resolution in real time. Own performance tuning, indexing strategies, and architecture-level improvements to optimize database systems at scale. Proactively monitor database performance, system health, and workload trends to identify and resolve issues before they impact customers. Collaborate with product and development teams to refine schema design, improve query performance, and enhance overall data architecture. Develop and maintain database standards, observability dashboards, and automation for patching, backups, and alerting. Design and execute comprehensive backup and disaster recovery strategies for critical systems. Contribute to continuous improvement initiatives, including cloud modernization, infrastructure as code, and capacity planning. Author technical documentation, including runbooks, architecture designs, internal KBs, and lessons learned. Provide mentorship and technical leadership to engineers across support and infrastructure teams. Advocate for architectural and operational improvements across teams, using data and insight to influence decisions. Role Complexity
To be successful, this individual must:
Demonstrate expert-level understanding of SQL Server internals, optimization techniques, and operational best practices. Lead high-stakes conversations and incident calls with clarity, confidence, and control. Understand system-level performance (I/O, memory, CPU) and how it affects SQL operations. Communicate technical issues and solutions to both technical and business stakeholders effectively. Analyze recurring incidents to identify trends and permanently resolve root causes. Operate autonomously with a sense of ownership and urgency. Balance short-term firefighting with long-term architectural planning and automation. Qualifications
Bachelor’s degree in Computer Science, Information Systems, or a related field—or 5+ years of equivalent experience. Proven experience in a production-facing SQL Server environment, preferably in a SaaS or multi-tenant context. Hands-on expertise in:
Query tuning, indexing, and execution plan analysis. High availability, replication, disaster recovery, and backup strategies. Scripting and automation using PowerShell, T-SQL, or similar. Monitoring and observability tools for SQL Server and infrastructure health.
Strong familiarity with virtualization, storage performance, and cloud platforms (e.g., AWS, Azure). Demonstrated ability to lead incident response and influence cross-functional technical decisions. Exceptional written and verbal communication skills, especially under pressure. Previous experience mentoring peers or junior engineers is a plus. Great Place to Work & Grow Your Career
Come join us as we transform the public sector! Our mission, vision, and values guide everything we do. We’re also frequently recognized as a great workplace locally and nationally. See our many awards and accolades . Taking Care of You & Your Family
Your health and well-being are important to us. That’s why we invest in our team members by offering competitive benefits to support their health and financial wellness. Learn more about how we care for our people . Tyler is subject to regulations, guidelines, and/or client requirements relating to the qualifications of Tyler personnel performing certain client work. Because of the nature of this position, it is a requirement that the candidate can successfully pass a federal background check at the time an offer is extended and over the course of employment with Tyler. Apply Online Requisition Number:2025-6808 #INDSS
#LI-Hybrid #LI-SB1
Tyler Technologies is proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race, creed, gender, marital status, sexual orientation, citizenship status, color, religion, national origin, age, disability, protected veteran status, or any other status protected under local, state, or federal laws. If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request by emailing jobs@tylertech.com or by calling 800.646.2633 ext. 791008. Please keep in mind these methods are reserved for individuals who require accommodation due to a disability. Don't be fooled by criminals making false employment offers, requesting personal and financial information, or impersonating Tyler management. In our recruiting practice, we do not … Extend job offers to candidates we have never spoken with on the phone or in-person Request financial information from candidates Offer jobs through chat rooms, meetups, or hangouts If you feel you may have been in contact with someone falsely representing Tyler, please contact info@tylertech.com immediately and provide us with as much information as possible about the exchange. If you opened or clicked on any links or attachments within a suspicious job offer, we recommend running a full antivirus scan on your computer to make sure no malware was downloaded. spacer module is 25px Get to Know Our Tyler Family
At Tyler, team membersare valued and encouraged to innovate, while having fun along the way. Join usand see why we love working here. To make work even more rewarding, we offer a wide range of benefits to support the overall wellness of you and eligible family members. While committed to serving the public sector, we’re also dedicated to investing in our people. Be a part of our passionate community where you can grow. Join our Talent Network to stay connected and up to date on our latest job openings and talent news.
#J-18808-Ljbffr