Heat Pump Sales Engineer

Electric Air is a tech-enabled HVAC contractor based in Redwood City, CA. We specialize in converting homes from gas furnaces to modern, efficient heat pumps - and delivering an exceptional customer experience along the way. Backed by leading investors like Y Combinator and Leap Forward Ventures, we're building a next-generation home electrification company that's fast, intelligent, and customer-obsessed.What to expectAs a Heat Pump Sales Engineer, you'll guide homeowners to select the right heat pump systems tailored to their unique needs, prioritizing customer satisfaction over sales targets. You'll develop a strong foundation in heat pump technology, ductwork, and general construction, while consistently delivering exceptional service across phone, email, and in-home consultations. You'll also gain hands-on, practical experience by working closely with our installation teams on real-world projects. This role is a unique blend of technical expertise and customer-centric service, ensuring every customer enjoys a seamless, informed, and high-quality experience from start to finish.What you'll do? Build and manage a project pipeline for residential heat pump installations.Lead the full sales cycle: client outreach, needs assessment, proposal development, closing deals, and providing after-sales follow-up to ensure customer satisfaction.Conduct detailed system assessments, estimating appropriate equipment based on heating and cooling loads, electrical panel compatibility, spatial constraints, and installation finishes.Prepare and present accurate, high-quality proposals, addressing custom requirements and complex scenarios.Support strategic initiatives such as market analysis, policy advocacy, and go-to-market planning focused on heat pump and home energy technologies.What You'll Bring:3-5 years of experience in sales and/or engineering roles.Proven experience in sales, business development, or technical advisory roles within the HVAC, building services, or solar and battery energy sectors.Eagerness to understand heat pump systems and their application.Strong skills in customer relationship management.Excellent analytical skills for evaluating potential options for homeowners.Outstanding communication skills, capable of effectively articulating technical concepts to a varied audience.Proficiency in English, both written and spoken.Willingness to travel as required to meet business objectives.Commitment to fostering a positive work environment aligned with our core values and mission.Benefits and Perks:Competitive salary with performance-based incentives.A comprehensive benefits package includes health, dental, and vision insurance.Professional development opportunities through workshops, courses, and conferences.Participation in a dynamic and supportive team committed to positively impacting the environment and communities we serve.