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Join FLS's diverse and dynamic Sales team as the Head of Site Sales, Mining USA where you will play a critical role in managing and enhancing our client relationships. You will be responsible for leading strategic business development initiatives across all Service Business Line offerings, achieving sales targets, and fostering a strong sales force within your designated Sales Area. This role requires a customer-focused approach, with frequent visits to key clients to ensure long-term partnerships and drive business growth.
Key Responsibilities
- Client Relationship Management: Develop and strengthen client relationships through regular visits, fostering retention and growth strategies to enhance profitability within the Sales Area.
- Strategic Business Development: Lead the identification of business opportunities, manage account lifecycles, and support install base lifecycle activities to achieve order intake and market growth objectives.
- Sales Strategy Execution: Establish and implement a tactical business plan and budget aligned with the overall sales strategy, providing leadership on the long-term strategic direction for the Sales Area.
- Sales Pipeline Management: Build and manage a robust sales pipeline, ensuring CRM data accuracy by monitoring industry trends, customer needs, and market information.
- Team Leadership: Manage, develop, and mentor a team of Site Account Managers, building their capabilities to support overall Sales Area strategy.
- Financial Accountability: Oversee regional sales costs and budgets, and be accountable for sales performance, contribution margins, and business development results. Report monthly on these metrics.
- Market Analysis & Forecasting: Analyze market trends, data, and project information to forecast opportunities for a 0–5 year outlook, contributing to the strategic direction of the Sales Area.
- Customer Advocacy: Act as a general representative for the Sales Area, managing external relationships and resolving disputes, warranty issues, and accounts receivables.
- Cross-functional Collaboration: Interface with Service Line Management to drive order intake growth and contribute to SIOP processes for parts demand forecasting.
- Safety Leadership: Promote a culture of safety, ensuring that operational activities prioritize the well-being of the team and others affected.
- Marketing & Events: Budget for and communicate key marketing requirements, including trade shows, conferences, and client events.
- 10+ years of experience in Mining Sales Management
- 5+ years experience leading and developing high-performing sales teams.
- Bachelor’s degree in Business, Sales, Marketing, or relevant experience
- Strong analytical, problem-solving, and decision-making skills.
- Ability to influence and communicate effectively with executive leadership.
- Willingness to travel up to 65% within the Sales Area.
- Competitive wages and Benefits package (Extended Health, Dental, Life Insurance, AD&D, Health Spending Account, Optional Critical Illness, Short and Long-Term Disability)
- Time to recharge through 3 weeks’ annual vacation
- RRSP Program for retirement preparation
- And some extra help when you need it through our Employee Assistance Program
- An equal opportunity employer committed to creating a diverse and inclusive workplace
- A global network of supportive colleagues and growth opportunities
Seniority level
Seniority level
Not Applicable
Employment type
Employment type
Full-time
Job function
Job function
Sales and Business DevelopmentIndustries
Industrial Machinery Manufacturing
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