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City of Macedonia

Customer Service Representative

City of Macedonia, Macedonia, Ohio, United States, 44056

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General Description of Work:

Greets and assists guests who come into the recreation center. Handles registration for all programs and activities. Assists with building supervision as necessary.

Supervision Received:

Receives supervision from Lead CSR and Recreation Supervisor.

Essential Functions: • Responsible for providing excellent customer service to guests who come into the recreation center • Responsible for cash handling to include balancing cash drawers • Performs program registration, membership sales, merchandise sales, rentals, tot room registrations and park pavilion reservations using the software provided • Handles incoming phone calls to the recreation center • Responsible for knowledge of all program areas within the Parks and Recreation Department

Minimum Qualifications: • Excellent Customer Service Skills • 16 years or older • Ability to work on the computer • Ability to work a flexible schedule on nights, weekends, and holidays