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Stretch Zone

General Manager

Stretch Zone, Houston, Texas, United States, 77246

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Stretch Zone Get AI-powered advice on this job and more exclusive features. Position Overview

The GeneralManager (GM) is responsible for the successful operations and financial accountability of your district. The GM oversees the delivery of superior customer service, achievement of employees, customer satisfaction, and performance relative to studio objectives. The GM executes the implementation strategy and ongoing accountability of companywide standards for key operational activities, programs, and goals. The GM regularly communicates with the franchisee and corporate as scheduled and when necessary. The GM provides leadership, strategic direction, and support to all studios. They will protect the integrity of the Stretch Zone brand by ensuring every member receives the highest quality service and experience. Benefits:

Base salary depending on experience Percentage of Studio Net Sales Bonus based on sales targets Paid time off Training & development Wellness resources

Position Overview

The GeneralManager (GM) is responsible for the successful operations and financial accountability of your district. The GM oversees the delivery of superior customer service, achievement of employees, customer satisfaction, and performance relative to studio objectives. The GM executes the implementation strategy and ongoing accountability of companywide standards for key operational activities, programs, and goals. The GM regularly communicates with the franchisee and corporate as scheduled and when necessary. The GM provides leadership, strategic direction, and support to all studios. They will protect the integrity of the Stretch Zone brand by ensuring every member receives the highest quality service and experience.

Responsibilities:

Providing in-depth analysis of studio metrics and Key Performance Indicator (KPI) trends

Sales comparisons over extended periods Lead generation Client retention and satisfaction Refunds/returns Closing percentages Projections Develop a strategic plan of action for business development

Additional Responsibilities

Creating weekly meeting schedules with a clear plan of action for each studio Monitor schedules to ensure we are properly staffed Assess the performance of Lead Sales Associates daily and hold them accountable to daily sales goals Have a presence in studios daily, coaching, developing, and ensuring proper daily operations Ensure all reports are sent and accurate daily Track employee time clocks and utilization Consistent communication with corporate to ensure you are up to date with all initiatives Handle all higher-level customer service requests Daily, weekly, and monthly accountability of sales goals Develop marketing strategies

Qualifications

Experience in multi-unit management Strong sales background with proven success in previous roles Ability to develop and execute a high-level business plan Ability to set clear goals and have accountability for achieving them Ability to articulate variances in revenue/sales/expenses versus budget Ability to think critically and solve unexpected problems quickly

Stretch Zone Overview

Using our patented and proprietary equipment, Stretch Zone practitioners follow specific protocols to properly position, stabilize, and manipulate muscles using powerful principles of neuromuscular behavior. Our clients enjoy an increase in athletic performance and range of motion, as well as reduced stiffness and improved reaction time. Check out more about "Our Method" - https://www.stretchzone.com/our-method

Stretch Zone Clientele

Stretch Zone has helped 535,279 clients feel and perform their best! Stretch Zone has also enjoyed helping many pro-athletes reach their athletic best – in the NFL, NBA, MLB, & ATP. This includes sports celebrities from the U.S. Open Champion, the NFL’s Most Valuable Player, and even the IBF Light Heavyweight Champion of the world.

Seniority level

Seniority level Not Applicable Employment type

Employment type Full-time Job function

Job function Management and Manufacturing Industries Wellness and Fitness Services Referrals increase your chances of interviewing at Stretch Zone by 2x Get notified about new General Manager jobs in

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