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Tuttnauer

Senior Service Engineer

Tuttnauer, West Islip, New York, United States

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Tuttnauer Get AI-powered advice on this job and more exclusive features. Senior Service Engineer - Advanced Systems SpecialistLocation: Hauppauge, NY | Full-Time | In-Person Are you the go-to expert for solving complex technical issues? Do you thrive on diagnosing and supporting highly sophisticated medical/dental equipment that others can’t touch? We’re seeking a Senior Service Engineer to join our team and take ownership of our most advanced systems, including HSG, Horizontal, and Laboratory sterilizers—equipment critical to healthcare and research environments across the country.What You’ll Do:80% of your role will focus on:Troubleshooting and resolving complex issues on our most technically demanding systemsProviding advanced support that goes beyond current internal capabilitiesCollaborating across departments and stakeholders—including hospital administrators, research scientists, field techs, and internal engineering teamsManaging urgent technical escalations, including dispatching on-site service providers as neededThe remaining 20% includes:Preparing and adapting complex equipment from overseas manufacturers for the U.S. market (electrical, plumbing, and software modifications)Coordinating with Sales to ensure accurate service agreementsOverseeing critical parts supply and logistics for large-scale systemsWhat Sets This Role Apart:This isn’t your standard technician position. Our equipment integrates hardware, software, and advanced processes, demanding a unique combination of:Deep technical expertiseHands-on field service experienceStrong communication skills to explain technical details to both technical and non-technical stakeholdersIdeal Background:Experience with medical, laboratory, or sterilization equipmentDegree or certification in Electrical or Electronic Engineering Technology preferredProven ability to manage complex technical workflows under pressureThis is a rare opportunity to step into a high-impact role that supports life-saving and life-changing work in hospitals and labs. If you’re ready to be the expert everyone relies on, we want to hear from you.Apply now and help shape the future of technical excellence in healthcare. Seniority level

Seniority level Mid-Senior level Employment type

Employment type Full-time Job function

Job function Engineering and Information Technology Industries Medical Device Referrals increase your chances of interviewing at Tuttnauer by 2x Get notified about new Senior Services Engineer jobs in

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