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Bestcare Treatment Services

Chief Workforce Officer

Bestcare Treatment Services, Redmond, Oregon, United States, 97756

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Chief Workforce Officer

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Chief Workforce Officer

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Bestcare Treatment Services

Description BestCare is seeking a dynamic and visionary Chief Workforce Officer (CWO) to join our executive team and lead the transformation of our human resources function into a strategic driver of organizational excellence. This senior leader will oversee all aspects of workforce strategy, talent development, HR operations, organizational culture, and change management across our behavioral health system.

Job Type Full-time

Description BestCare is seeking a dynamic and visionary Chief Workforce Officer (CWO) to join our executive team and lead the transformation of our human resources function into a strategic driver of organizational excellence. This senior leader will oversee all aspects of workforce strategy, talent development, HR operations, organizational culture, and change management across our behavioral health system.

As CWO, you will ensure that BestCare is staffed, structured, and supported to fulfill our mission of delivering compassionate, patient-centered care. You will champion leadership development, operational efficiency, and a workplace culture where all employees can thrive and adapt through change.

Requirements Key Responsibilities

Serve as a strategic advisor to the CEO and executive team on workforce planning, talent strategy, and organizational change.

Develop and implement a multi-year workforce plan aligned with BestCare’s clinical and operational goals.

Lead organizational change initiatives by applying structured methodologies (e.g., Kotter, ADKAR) to support successful adoption of workforce and cultural transformations.

Integrate workforce priorities into care delivery models in collaboration with clinical and administrative leadership.

Establish core competencies and behavioral standards for all levels of leadership to ensure accountability and consistency across programs.

Oversee succession planning and internal leadership pipelines to support continuity and resilience.

Talent Management & Development

Lead enterprise-wide initiatives in recruitment, onboarding, career progression, and leadership development.

Design and implement structured leadership development programs, including an internal certification track, new manager onboarding, and minimum leadership standards.

Promote a feedback-rich culture through structured processes.

Standardize performance management practices across departments to ensure equity, accountability, and alignment with organizational goals.

Partner with department leaders to identify skill gaps and deliver targeted training that supports both clinical and administrative excellence.

HR Operations & Systems Management

Oversee all core HR functions, including talent acquisition, employee relations, compensation, benefits, compliance, and HRIS systems.

Develop and maintain a centralized workforce dashboard to track key metrics (e.g., turnover, vacancies, time-to-hire, compliance).

Standardize and continuously improve HR workflows and employee lifecycle processes (onboarding, offboarding, leave management) to ensure efficiency and consistency.

Implement and manage a secure, digital employee file system to modernize recordkeeping and streamline access to HR data.

Ensure compliance with all labor laws, healthcare regulations, and accreditation standards.

Culture, Engagement & Equity

Lead employee engagement strategies, wellness initiatives, and recognition programs that promote retention and psychological safety.

Develop and champion an organizational culture framework that reflects BestCare’s values and expectations for behavior and collaboration.

Establish real-time employee feedback loops (e.g., pulse surveys, open forums) to identify engagement trends and areas for improvement.

Serve as executive sponsor for DEIB councils and employee resource groups, ensuring their impact is aligned with strategic priorities.

Facilitate cross-functional culture-building initiatives such as retreats, team projects, and peer learning.

Minimum Qualifications

Bachelor’s degree in Human Resources, Business, Healthcare Administration, or related field

10+ years of progressive HR leadership experience, including 5+ years in an executive or senior HR role

SHRM-SCP, SPHR, or equivalent senior HR certification

Proven ability to lead HR functions in a healthcare, nonprofit, or mission-driven organization

Experience implementing or managing HRIS and digital personnel file systems

Preferred Qualifications

Master’s degree in Human Resources, Public Health, Healthcare Administration, or related field

Background in behavioral health, hospital, or outpatient service environments

Track record of driving organizational change and workforce transformation

Salary Description Negotiable depending on experience and education

Seniority level

Executive

Employment type

Full-time

Job function

Business Development and Sales

Industries

Hospitals and Health Care

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