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CyrusOne

Director, Communications

CyrusOne, Dallas, Texas, United States, 75215

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Director, Communications

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CyrusOne The Director of Communications will play a critical role in shaping and executing our internal and external communications, with a heavy emphasis on public relations, brand reputation management, and executive communications. This position requires a strategic communicator with proven experience managing corporate reputation, supporting C-suite executives, and developing comprehensive content strategies across all channels including blogs, videos, and multimedia content. This position reports to the Senior Director of Marketing.

Responsibilities:

Public Relations & Brand Reputation Management:

Lead comprehensive public relations strategy and execution, including media relations, industry positioning, and thought leadership initiatives Partner with and manage external public relations agency to execute PR campaigns and media outreach initiatives Monitor and manage brand reputation across all channels, implementing proactive reputation management strategies Develop crisis communication plans and serve as primary communications lead during crisis situations Build and maintain relationships with key industry journalists, analysts, and influencers in the data center and technology sectors Oversee media training for executives and key spokespersons Manage awards submissions and industry recognition opportunities to enhance brand visibility

Executive Communications:

Provide strategic communications counsel to C-suite executives and senior leadership team Draft executive messaging including speeches, presentations, bylined articles, and thought leadership content Support CEO and executive team with media interviews, conference presentations, and public speaking engagements Develop executive communication strategies for key business initiatives, acquisitions, and strategic announcements Coordinate executive visibility at industry events, conferences, and customer engagements

Internal Communications:

Develop and implement strategies to keep employees informed, engaged, and aligned with company goals, using internal newsletters, announcements, and other materials Facilitate two-way communication via the corporate intranet, all-company email, town halls, video, and social media, ensuring consistent and effective messaging in collaboration with HR and other departments Advise senior leadership on impactful communication practices and build internal communication programs to drive engagement and convey company strategy, vision, and processes Support managers in their communication responsibilities through coaching and tools, fostering a two-way dialogue Lead change management communication strategies, adapting to external/internal environments, and manage key employee communication channels, measuring their effectiveness and recommending improvements Produce content to align employee work with company goals, monitor employee engagement, and collaborate with HR on improvement strategies Promote and reinforce the company's brand standards

External Communications & Stakeholder Management:

Oversee the creation of external communications, including press releases, media pitches, external affairs, and corporate announcements Own and organize public relations calendar and strategy Manage stakeholder communications including investor relations support, customer communications, and partner messaging Develop content for social media channels and ensure it aligns with our brand voice and strategic goals Coordinate external communications for product launches, partnerships, and major business announcements

Qualifications:

8+ years of experience in communications with significant public relations and brand reputation management experience Proven track record supporting C-suite executives with strategic communications and executive messaging Demonstrated experience in crisis communications and reputation management Strong portfolio of successful PR campaigns and media relations achievements Excellent writing, editing, and proofreading skills with a keen eye for detail Strategic mindset with ability to develop comprehensive content strategies across multiple channels including video content Experience with video content strategy and multimedia content development Strong organizational skills and the ability to manage multiple high-priority projects simultaneously Experience with social media management and website content creation Comfort working with senior executives and board-level communications Willingness to explore and utilize AI tools in communications Software experience: HubSpot, Canva, and project management tools Experience in the data center, power and energy, or technology industry preferred Crisis communications experience in technology or infrastructure industries preferred Media training and spokesperson experience preferred Experience with video production oversight and multimedia content creation preferred Familiarity with using AI-driven content tools and analytics platforms preferred Demonstrated success managing corporate reputation during challenging situations preferred

Education/Certifications:

Bachelor's degree in Communications, Public Relations, Marketing, Journalism, or a related field

Work Environment:

Hybrid work schedule

CyrusOne is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

CyrusOne provides reasonable accommodation for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and any other state or local laws. We will respond to requests for reasonable accommodations to assist you in applying for positions at CyrusOne, or to submit a resume. Seniority level

Seniority level Director Employment type

Employment type Full-time Job function

Job function Marketing, Public Relations, and Writing/Editing Industries IT Services and IT Consulting Referrals increase your chances of interviewing at CyrusOne by 2x Get notified about new Director of Communications jobs in

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