Moderna Therapeutics
Director, Global Market & Customer Insights
Moderna Therapeutics, Princeton, New Jersey, us, 08543
Director, Global Market & Customer Insights page is loaded Director, Global Market & Customer Insights Apply locations Cambridge, Massachusetts Commercial Princeton, New Jersey time type Full time posted on Posted Yesterday time left to apply End Date: November 24, 2025 (30+ days left to apply) job requisition id R18168
The Role: The Director, Global Market & Customer Insights will be responsible for supporting Moderna’s Market and Customer Insights function and enabling global functions and market teams. This role will independently lead the scoping, generation, analysis, and socialization of insights to support brand strategy, long range forecasting, new product planning, pre-launch preparations, and market intelligence efforts. This Director will partner closely with Marketing, Market Access, and other functions to frame key business questions, manage external research vendors and ensure insights are integrated across functions to inform commercial decision-making. This role requires technical expertise in research and analytics, a strong consultative style and the ability to translate insights into strategic, actionable business recommendations. Additionally, the role will contribute to enhancing Moderna’s research capabilities by piloting new methodologies, ensuring, compliance with industry standards, and fostering a culture of knowledge-sharing and innovation across the insights function. Here’s What You’ll Do: Insights Strategy & Execution: Serve as thought partner to cross-functional commercial teams and support Insights generation for strategy development and execution.
Identify key business gaps or questions, scope and execute research, and track market performance.
Deliver regular updates to leadership and develop a forward-looking insights agenda.
Build and sustain partnerships with assigned stakeholders.
Cross-Functional Collaboration : Engage with stakeholders across Commercial, Medical, and Corporate functions to align on key research priorities and translate insights into meaningful business strategies.
Market & Competitive Intelligence Integration : Effectively integrate Analytics and Competitive Intelligence to support informed decision making
Work closely with Competitive Intelligence, Analytics, New Product Planning, to monitor and report on marketplace dynamics, fostering a competitive mindset across the organization.
Brand & Commercial Planning Support : Provide insights to strengthen brand strategy, market assessments, and commercial planning for pipeline and in-line assets.
Capability Development & Innovation : Partner with Decision Sciences, Medical Excellence, and Digital teams to enhance market research methodologies and analytics capabilities.
Explore emerging AI and digital analytics techniques to drive innovation in insights generation.
Adaptability & Continuous Improvement: Flex between strategy and execution, proactively sharing knowledge of approaches to maintain Moderna’s competitive advantage.
Vendor & Project Management: Manage external research partners, ensuring the effective scoping & execution of insights projects from study design through reporting.
Provide guidance and ensure research deliverables align with business needs and inform commercial & development decisions
Ensure all research adheres to compliance standards and best practices
Here’s What You’ll Need: 10+ years of experience in a pharmaceutical/Biotech company, market research vendor, or consulting firm doing primary market research in support of the pharma/biotech industry
Experience in vaccines, Rare Diseases or Oncology experience is desirable
Prior experience in integrating insights/outputs from secondary datasets like IQVIA, Komodo, Veeva etc.
Experience leading Insights qual/quant projects like segmentation, positioning, messaging research, customer journeys, ATUs etc.
Strong communications skills and experience collaborating with cross-functional teams (Pricing & Market Access, HEOR, Marketing, etc.)
Prior experience in competitive intelligence and analytics is desirable but not required
Interest in AI and digital analytics tools for insights generation
Highly motivated, proactive, and adaptable in a fast-paced, high-growth environment
Team-oriented mindset with a commitment to collaboration and impact
At Moderna, we believe that when you feel your best, you can do your best work. That’s why our US benefits and global well-being resources are designed to support you—at work, at home, and everywhere in between. Best-in-class healthcare coverage, plus a suite of voluntary benefit programs to support your unique needs A holistic approach to well-being, with access to fitness, mindfulness, and mental health support Lifestyle Spending Accounts to personalize your well-being journey Family planning and adoption benefits Generous paid time off, including vacation, volunteer days, sabbatical, global recharge days, and a discretionary year-end shutdown Savings and investment opportunities Location-specific perks and extras About Moderna Since our founding in 2010, we have aspired to build the leading mRNA technology platform, the infrastructure to reimagine how medicines are created and delivered, and a world-class team. We believe in giving our people a platform to change medicine and an opportunity to change the world. By living our mission, values, and mindsets every day, our people are the driving force behind our scientific progress and our culture. Together, we are creating a culture of belonging and building an organization that cares deeply for our patients, our employees, the environment, and our communities. We are proud to have been recognized as a Science Magazine Top Biopharma Employer, a Fast Company Best Workplace for Innovators, and a Great Place to Work in the U.S. If you want to make a difference and join a team that is changing the future of medicine, we invite you to visit modernatx.com/careers to learn more about our current opportunities. Our Working Model As we build our company, we have always believed an in-person culture is critical to our success. Moderna champions the significant benefits of in-office collaboration by embracing a 70/30 work model. This 70% in-office structure helps to foster a culture rich in innovation, teamwork, and direct mentorship. Join us in shaping a world where every interaction is an opportunity to learn, contribute, and make a meaningful impact. Moderna is a smoke-free, alcohol-free, and drug-free work environment. Equal Opportunities Moderna is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person's race, color, sex, gender identity or expression, age, religion, national origin, ancestry or citizenship, ethnicity, disability, military or protected veteran status, genetic information, sexual orientation, marital or familial status, or any other personal characteristic protected under applicable law. Moderna is a place where everyone can grow. If you meet the Basic Qualifications for the role and you would be excited to contribute to our mission every day, please apply! Moderna is an E-Verify Employer in the United States. We consider qualified applicants regardless of criminal histories, consistent with legal requirements. Accommodations We’re focused on attracting, retaining, developing, and advancing our employees. By cultivating a workplace that values diverse experiences, backgrounds, and ideas, we create an environment where every employee can contribute their best. Moderna is committed to offering reasonable accommodations to qualified job applicants with disabilities. Any applicant requiring an accommodation in connection with the hiring process and/or to perform the essential functions of the position for which the applicant has applied should contact the Accommodations team at leavesandaccommodations@modernatx.com . - Similar Jobs (1)
Director, Global Competitive Intelligence locations 3 Locations time type Full time posted on Posted 14 Days Ago time left to apply End Date: November 10, 2025 (30+ days left to apply) About Us
Our Mission and Vision At Moderna we are pioneering the development of a new class of drugs made of messenger RNA (mRNA). This novel drug platform builds on the discovery that modified mRNA can direct the body’s cellular machinery to produce nearly any protein of interest, from native proteins to antibodies and other entirely novel protein constructs that can have therapeutic activity inside and outside of cells. We have a clear mission to propel the field of mRNA science forward and deliver new medicines to patients and a unique vision for how to achieve this mission. Our Mission : To deliver on the promise of transformative messenger RNA (mRNA) science to bring new medicines to patients. Our Vision : To unlock the potential of mRNA by establishing an ecosystem of teams and partners that will work together to develop the broadest possible array of drugs, across diverse therapeutic areas and routes of administration, for serious diseases that are not treatable today. Third Party Staffing Agencies M oderna does not accept unsolicited resumes from any source other than directly from candidates. For the protection of all parties involved in the recruiting process, resumes will only be accepted from recruiters/agencies if a signed agreement is in place at the inception of the recruiting effort and authorized for a specified position. Unsolicited resumes sent to Moderna from recruiters/agencies do not constitute any type of relationship between the recruiter/agency and Moderna and do not obligate Moderna to pay fees if we hire from those resumes. Reasonable Accommodation Notice Moderna will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law.Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. Please inform the company's personnel representative by calling 617-460-9346 or emailing humanresources@modernatx.com if you need assistance completing any forms or to otherwise participate in the application process.Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.
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The Role: The Director, Global Market & Customer Insights will be responsible for supporting Moderna’s Market and Customer Insights function and enabling global functions and market teams. This role will independently lead the scoping, generation, analysis, and socialization of insights to support brand strategy, long range forecasting, new product planning, pre-launch preparations, and market intelligence efforts. This Director will partner closely with Marketing, Market Access, and other functions to frame key business questions, manage external research vendors and ensure insights are integrated across functions to inform commercial decision-making. This role requires technical expertise in research and analytics, a strong consultative style and the ability to translate insights into strategic, actionable business recommendations. Additionally, the role will contribute to enhancing Moderna’s research capabilities by piloting new methodologies, ensuring, compliance with industry standards, and fostering a culture of knowledge-sharing and innovation across the insights function. Here’s What You’ll Do: Insights Strategy & Execution: Serve as thought partner to cross-functional commercial teams and support Insights generation for strategy development and execution.
Identify key business gaps or questions, scope and execute research, and track market performance.
Deliver regular updates to leadership and develop a forward-looking insights agenda.
Build and sustain partnerships with assigned stakeholders.
Cross-Functional Collaboration : Engage with stakeholders across Commercial, Medical, and Corporate functions to align on key research priorities and translate insights into meaningful business strategies.
Market & Competitive Intelligence Integration : Effectively integrate Analytics and Competitive Intelligence to support informed decision making
Work closely with Competitive Intelligence, Analytics, New Product Planning, to monitor and report on marketplace dynamics, fostering a competitive mindset across the organization.
Brand & Commercial Planning Support : Provide insights to strengthen brand strategy, market assessments, and commercial planning for pipeline and in-line assets.
Capability Development & Innovation : Partner with Decision Sciences, Medical Excellence, and Digital teams to enhance market research methodologies and analytics capabilities.
Explore emerging AI and digital analytics techniques to drive innovation in insights generation.
Adaptability & Continuous Improvement: Flex between strategy and execution, proactively sharing knowledge of approaches to maintain Moderna’s competitive advantage.
Vendor & Project Management: Manage external research partners, ensuring the effective scoping & execution of insights projects from study design through reporting.
Provide guidance and ensure research deliverables align with business needs and inform commercial & development decisions
Ensure all research adheres to compliance standards and best practices
Here’s What You’ll Need: 10+ years of experience in a pharmaceutical/Biotech company, market research vendor, or consulting firm doing primary market research in support of the pharma/biotech industry
Experience in vaccines, Rare Diseases or Oncology experience is desirable
Prior experience in integrating insights/outputs from secondary datasets like IQVIA, Komodo, Veeva etc.
Experience leading Insights qual/quant projects like segmentation, positioning, messaging research, customer journeys, ATUs etc.
Strong communications skills and experience collaborating with cross-functional teams (Pricing & Market Access, HEOR, Marketing, etc.)
Prior experience in competitive intelligence and analytics is desirable but not required
Interest in AI and digital analytics tools for insights generation
Highly motivated, proactive, and adaptable in a fast-paced, high-growth environment
Team-oriented mindset with a commitment to collaboration and impact
At Moderna, we believe that when you feel your best, you can do your best work. That’s why our US benefits and global well-being resources are designed to support you—at work, at home, and everywhere in between. Best-in-class healthcare coverage, plus a suite of voluntary benefit programs to support your unique needs A holistic approach to well-being, with access to fitness, mindfulness, and mental health support Lifestyle Spending Accounts to personalize your well-being journey Family planning and adoption benefits Generous paid time off, including vacation, volunteer days, sabbatical, global recharge days, and a discretionary year-end shutdown Savings and investment opportunities Location-specific perks and extras About Moderna Since our founding in 2010, we have aspired to build the leading mRNA technology platform, the infrastructure to reimagine how medicines are created and delivered, and a world-class team. We believe in giving our people a platform to change medicine and an opportunity to change the world. By living our mission, values, and mindsets every day, our people are the driving force behind our scientific progress and our culture. Together, we are creating a culture of belonging and building an organization that cares deeply for our patients, our employees, the environment, and our communities. We are proud to have been recognized as a Science Magazine Top Biopharma Employer, a Fast Company Best Workplace for Innovators, and a Great Place to Work in the U.S. If you want to make a difference and join a team that is changing the future of medicine, we invite you to visit modernatx.com/careers to learn more about our current opportunities. Our Working Model As we build our company, we have always believed an in-person culture is critical to our success. Moderna champions the significant benefits of in-office collaboration by embracing a 70/30 work model. This 70% in-office structure helps to foster a culture rich in innovation, teamwork, and direct mentorship. Join us in shaping a world where every interaction is an opportunity to learn, contribute, and make a meaningful impact. Moderna is a smoke-free, alcohol-free, and drug-free work environment. Equal Opportunities Moderna is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person's race, color, sex, gender identity or expression, age, religion, national origin, ancestry or citizenship, ethnicity, disability, military or protected veteran status, genetic information, sexual orientation, marital or familial status, or any other personal characteristic protected under applicable law. Moderna is a place where everyone can grow. If you meet the Basic Qualifications for the role and you would be excited to contribute to our mission every day, please apply! Moderna is an E-Verify Employer in the United States. We consider qualified applicants regardless of criminal histories, consistent with legal requirements. Accommodations We’re focused on attracting, retaining, developing, and advancing our employees. By cultivating a workplace that values diverse experiences, backgrounds, and ideas, we create an environment where every employee can contribute their best. Moderna is committed to offering reasonable accommodations to qualified job applicants with disabilities. Any applicant requiring an accommodation in connection with the hiring process and/or to perform the essential functions of the position for which the applicant has applied should contact the Accommodations team at leavesandaccommodations@modernatx.com . - Similar Jobs (1)
Director, Global Competitive Intelligence locations 3 Locations time type Full time posted on Posted 14 Days Ago time left to apply End Date: November 10, 2025 (30+ days left to apply) About Us
Our Mission and Vision At Moderna we are pioneering the development of a new class of drugs made of messenger RNA (mRNA). This novel drug platform builds on the discovery that modified mRNA can direct the body’s cellular machinery to produce nearly any protein of interest, from native proteins to antibodies and other entirely novel protein constructs that can have therapeutic activity inside and outside of cells. We have a clear mission to propel the field of mRNA science forward and deliver new medicines to patients and a unique vision for how to achieve this mission. Our Mission : To deliver on the promise of transformative messenger RNA (mRNA) science to bring new medicines to patients. Our Vision : To unlock the potential of mRNA by establishing an ecosystem of teams and partners that will work together to develop the broadest possible array of drugs, across diverse therapeutic areas and routes of administration, for serious diseases that are not treatable today. Third Party Staffing Agencies M oderna does not accept unsolicited resumes from any source other than directly from candidates. For the protection of all parties involved in the recruiting process, resumes will only be accepted from recruiters/agencies if a signed agreement is in place at the inception of the recruiting effort and authorized for a specified position. Unsolicited resumes sent to Moderna from recruiters/agencies do not constitute any type of relationship between the recruiter/agency and Moderna and do not obligate Moderna to pay fees if we hire from those resumes. Reasonable Accommodation Notice Moderna will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law.Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. Please inform the company's personnel representative by calling 617-460-9346 or emailing humanresources@modernatx.com if you need assistance completing any forms or to otherwise participate in the application process.Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.
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