IDR, Inc.
IDR is seeking a
Product Director (Salesforce CRM)
to join one of our top clients in the Healthcare industry in Denver, CO. If you are looking for an opportunity to join a large organization and work within an ever-growing team-oriented culture, please apply today! Position Overview Lead Salesforce-based Customer Relationship Management (CRM) strategy, driving outcomes across business development, contact center agent experience, and stakeholder engagement. Define and execute CRM product strategy inclusive of Agentic AI, Personalization, Digital Outreach, Data Management, and Salesforce Core CRM capabilities. Partner with cross-functional teams and Salesforce technical leadership to build and maintain high-performing, reliable integrations that enhance customer engagement. Conduct market research and competitive analysis to identify opportunities, prioritize features, and guide forward-looking CRM strategy. Own the full product lifecycle, from ideation to launch, ensuring alignment with business objectives and OKRs. Champion the customer experience by leveraging user feedback and collaborating closely with stakeholder experience teams. Drive measurable product success through key performance indicators (KPIs) and Objectives & Key Results (OKRs). Required Skills Bachelor’s degree in business, engineering, technology, or related field (advanced degree welcome but not required). 4–8 years of product management experience with demonstrable leadership experience. Proven experience managing and launching Salesforce CRM products. Salesforce product certifications and hands-on execution experience. Strong collaboration, communication, and problem-solving skills. Ability to think strategically while executing tactically. Experience working within Agile development methodologies. Preferred Skills Industry experience in healthcare, retail, and/or technology. Proficiency with Salesforce Data Cloud, Marketing Cloud, and Experience Cloud. Familiarity with Salesforce AI tools (Agentic AI, Einstein AI). Experience with Salesforce integrations, automation, and data management. Background in contact center solutions (journey mapping, real-time reporting, sentiment/speech/text analytics). What’s in it for you? Opportunity to make a direct impact by shaping enterprise CRM strategy. High-visibility role working across business and IT leadership. Collaborative, innovation-focused team culture. Competitive compensation and benefits package. Why IDR? 25+ Years of Proven Industry Experience in 4 major markets Employee Stock Ownership Program Dedicated Engagement Manager who is committed to you and your success Medical, Dental, Vision, and Life Insurance ClearlyRated’s Best of Staffing Client and Talent Award winner 11 years in a row Seniority level
Seniority level Director Employment type
Employment type Full-time Job function
Job function Information Technology Industries Hospitals and Health Care Referrals increase your chances of interviewing at IDR, Inc. by 2x Inferred from the description for this job
Medical insurance Vision insurance Get notified when a new job is posted. Sign in to set job alerts for “Director of Product Management” roles.
Denver, CO $175,000.00-$200,000.00 4 days ago Boulder, CO $370,000.00-$415,000.00 1 week ago Denver, CO $140,000.00-$160,000.00 3 months ago Product Owner - Contact Center Technology
Denver, CO $106,800.00-$113,200.00 5 days ago Denver Metropolitan Area $134,000.00-$214,000.00 6 days ago Product Marketing Manager, Owner & Public Sector
Denver, CO $145,000.00-$166,000.00 2 weeks ago Territory Sales Associate Representative (Denver, CO)
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Product Director (Salesforce CRM)
to join one of our top clients in the Healthcare industry in Denver, CO. If you are looking for an opportunity to join a large organization and work within an ever-growing team-oriented culture, please apply today! Position Overview Lead Salesforce-based Customer Relationship Management (CRM) strategy, driving outcomes across business development, contact center agent experience, and stakeholder engagement. Define and execute CRM product strategy inclusive of Agentic AI, Personalization, Digital Outreach, Data Management, and Salesforce Core CRM capabilities. Partner with cross-functional teams and Salesforce technical leadership to build and maintain high-performing, reliable integrations that enhance customer engagement. Conduct market research and competitive analysis to identify opportunities, prioritize features, and guide forward-looking CRM strategy. Own the full product lifecycle, from ideation to launch, ensuring alignment with business objectives and OKRs. Champion the customer experience by leveraging user feedback and collaborating closely with stakeholder experience teams. Drive measurable product success through key performance indicators (KPIs) and Objectives & Key Results (OKRs). Required Skills Bachelor’s degree in business, engineering, technology, or related field (advanced degree welcome but not required). 4–8 years of product management experience with demonstrable leadership experience. Proven experience managing and launching Salesforce CRM products. Salesforce product certifications and hands-on execution experience. Strong collaboration, communication, and problem-solving skills. Ability to think strategically while executing tactically. Experience working within Agile development methodologies. Preferred Skills Industry experience in healthcare, retail, and/or technology. Proficiency with Salesforce Data Cloud, Marketing Cloud, and Experience Cloud. Familiarity with Salesforce AI tools (Agentic AI, Einstein AI). Experience with Salesforce integrations, automation, and data management. Background in contact center solutions (journey mapping, real-time reporting, sentiment/speech/text analytics). What’s in it for you? Opportunity to make a direct impact by shaping enterprise CRM strategy. High-visibility role working across business and IT leadership. Collaborative, innovation-focused team culture. Competitive compensation and benefits package. Why IDR? 25+ Years of Proven Industry Experience in 4 major markets Employee Stock Ownership Program Dedicated Engagement Manager who is committed to you and your success Medical, Dental, Vision, and Life Insurance ClearlyRated’s Best of Staffing Client and Talent Award winner 11 years in a row Seniority level
Seniority level Director Employment type
Employment type Full-time Job function
Job function Information Technology Industries Hospitals and Health Care Referrals increase your chances of interviewing at IDR, Inc. by 2x Inferred from the description for this job
Medical insurance Vision insurance Get notified when a new job is posted. Sign in to set job alerts for “Director of Product Management” roles.
Denver, CO $175,000.00-$200,000.00 4 days ago Boulder, CO $370,000.00-$415,000.00 1 week ago Denver, CO $140,000.00-$160,000.00 3 months ago Product Owner - Contact Center Technology
Denver, CO $106,800.00-$113,200.00 5 days ago Denver Metropolitan Area $134,000.00-$214,000.00 6 days ago Product Marketing Manager, Owner & Public Sector
Denver, CO $145,000.00-$166,000.00 2 weeks ago Territory Sales Associate Representative (Denver, CO)
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr