National Car Rental
Call Center Representative- Boston Logan Airport
National Car Rental, Boston, Massachusetts, us, 02298
Call Center Representative- Boston Logan Airport
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Call Center Representative- Boston Logan Airport
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National Car Rental Call Center Representative- Boston Logan Airport
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Call Center Representative- Boston Logan Airport
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National Car Rental Get AI-powered advice on this job and more exclusive features. Overview
Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company. Overview
Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company.
The National/Alamo brand of Enterprise Mobility has an exciting opportunity for a Customer Experience Representative (CXR) at the airport Call Center. The responsibilities include providing a high level of customer service by assisting both internal and external customers, supporting their branch and rental needs. This specific position will be working in the Call Center, communicating primarily through email. The CXR will also gain knowledge through local training and hands-on experience to provide administrative support, customer assistance, and act as a rental back-up in a large airport branch. Qualified candidates must demonstrate honesty and integrity and remain committed to excellent performance while being driven and self motivated and supports diversity and contributes to an inclusive work environment.
The pay for this position starts at $19.00 / hour.
This position is located at Boston Logan Airport (BOS) - 15 Transportation Way Boston, MA 02128.
We Offer
Paid time off Consistent full time 40 hour per week schedule Employee discount Retirement savings plan including 401k with matching profit sharing Health Insurance Life Insurance Dental Insurance Vision Insurance Training and development
Schedule Available Is
Sunday- Thursday: 12:00pm-9:00pm Tuesday - Saturday: 11:00am-8:00pm
Responsibilities
Answer incoming customer inquiries via email for all three brands (Enterprise, National, and Alamo) Responsible for logging and organizing items in the Lost and Found Provide daily follow up with QSPs. Responsible for working with customers with overdue rentals. Provide assistance with Incomplete Rentals and Returns Perform miscellaneous and backup duties job-related duties as assigned. Seek to improve job performance through self-assessment, skill development, training and goal setting. Maintain a regular and reliable level of attendance and punctuality.
Equal Opportunity Employer/Disability/Veterans
Qualifications
Must be at least 18 years of age Must have a High School Diploma or GED Must currently have a valid US driver's license Must have no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years No drug or alcohol related conviction on driving record in the past 5 years Must have at least 6 months of prior customer service experience Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future Seniority level
Seniority level
Entry level Employment type
Employment type
Full-time Job function
Job function
Other Industries
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Join to apply for the
Call Center Representative- Boston Logan Airport
role at
National Car Rental Call Center Representative- Boston Logan Airport
1 day ago Be among the first 25 applicants Join to apply for the
Call Center Representative- Boston Logan Airport
role at
National Car Rental Get AI-powered advice on this job and more exclusive features. Overview
Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company. Overview
Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company.
The National/Alamo brand of Enterprise Mobility has an exciting opportunity for a Customer Experience Representative (CXR) at the airport Call Center. The responsibilities include providing a high level of customer service by assisting both internal and external customers, supporting their branch and rental needs. This specific position will be working in the Call Center, communicating primarily through email. The CXR will also gain knowledge through local training and hands-on experience to provide administrative support, customer assistance, and act as a rental back-up in a large airport branch. Qualified candidates must demonstrate honesty and integrity and remain committed to excellent performance while being driven and self motivated and supports diversity and contributes to an inclusive work environment.
The pay for this position starts at $19.00 / hour.
This position is located at Boston Logan Airport (BOS) - 15 Transportation Way Boston, MA 02128.
We Offer
Paid time off Consistent full time 40 hour per week schedule Employee discount Retirement savings plan including 401k with matching profit sharing Health Insurance Life Insurance Dental Insurance Vision Insurance Training and development
Schedule Available Is
Sunday- Thursday: 12:00pm-9:00pm Tuesday - Saturday: 11:00am-8:00pm
Responsibilities
Answer incoming customer inquiries via email for all three brands (Enterprise, National, and Alamo) Responsible for logging and organizing items in the Lost and Found Provide daily follow up with QSPs. Responsible for working with customers with overdue rentals. Provide assistance with Incomplete Rentals and Returns Perform miscellaneous and backup duties job-related duties as assigned. Seek to improve job performance through self-assessment, skill development, training and goal setting. Maintain a regular and reliable level of attendance and punctuality.
Equal Opportunity Employer/Disability/Veterans
Qualifications
Must be at least 18 years of age Must have a High School Diploma or GED Must currently have a valid US driver's license Must have no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years No drug or alcohol related conviction on driving record in the past 5 years Must have at least 6 months of prior customer service experience Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future Seniority level
Seniority level
Entry level Employment type
Employment type
Full-time Job function
Job function
Other Industries
Travel Arrangements Referrals increase your chances of interviewing at National Car Rental by 2x Get notified about new Call Center Representative jobs in
Boston, MA . Call Center Reservations Agent Encore Boston Harbor
Call Center Guest Service Attendant Encore Boston Harbor
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Cambridge, MA $47,000.00-$53,000.00 2 weeks ago Rite Window - Call Center Representative
Woburn, MA $60,000.00-$80,000.00 1 week ago Quincy, MA $42,000.00-$45,000.00 1 week ago Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr