National Car Rental
Return Agent - National Car Rental
National Car Rental - Honolulu, Hawaii, United States, 96814
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Overview
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Return Agent - National Car Rental
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Return Agent - National Car Rental
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National Car Rental Get AI-powered advice on this job and more exclusive features. Overview
Enterprise Mobility has an exciting opportunity for a Full Time Return Agent at the Honolulu Airport National location.
Shift Schedule: 40 hours per week between 2:30p-11p, including weekends and holidays Overview
Enterprise Mobility has an exciting opportunity for a Full Time Return Agent at the Honolulu Airport National location.
Shift Schedule: 40 hours per week between 2:30p-11p, including weekends and holidays
The rate of pay for this position starts at $18.06/hour
The Return Agent Provides Superior, Friendly, Efficient Service During All Aspects Of The Rental Car Process And Assists All Customers With The Rental Return Process. Provides Professional, Knowledgeable, And Courteous Service While Accurately Completing All Transactions. Performs All Responsibilities With a Focus On The Needs Of Our Customers And In Accordance With Our Quality Standards. This Role Is Available As Regular Full Time, Which Includes The Following Benefits:
Paid time off Employee discount Retirement savings plan including 401k with matching profit sharing Health Insurance Life Insurance Dental Insurance Vision Insurance Training and development
As you are considering a position with Enterprise Mobility, we invite you to learn more about our business. Today – and every day – the safety and wellbeing of employees, customers, and the communities we serve is our top priority.
Responsibilities
Greet all customers using prescribed, appropriate dialogue as they arrive on the lot. Remind customer to check for personal belongings. Identify any items found in the vehicle with a unit number, date, time and turn into lost and found. Advise and review rental charges; and provide an accurate receipt to the customer. Provide information in a professional and courteous manner regarding transportation to the airport terminal. Thank customers using the prescribed dialogue. Inquire about service, satisfaction, and document dissatisfaction. Discreetly check vehicle for damage on incoming vehicles and direct customer to counter for completion of damage/loss report. Use of proper statement to determine if vehicle is being returned with full tank of gas. Complete a service alert for any mechanical and or body damage communicated by the customers. Identify vehicles, which are on system hold for turn-back, time or mileage, recall, or any other special lock and verify their movement to the proper lot location. Identify and tag vehicles that have been flagged for grounding or preventative maintenance and verify their movement to the proper lot location. Keep lot organized for ease of access and traffic flow. Knowledge of the rental/return documents, fuel services, days/extra hours/surcharges and optional coverages. Understand the damage loss report reporting procedure.
Equal Opportunity Employer/Disability/Veterans
Qualifications
Must be at least 18 years old Must have a valid driver’s license with no more than 3 moving violations and/or at-fault accidents on driving record in the past 3 years No drug or alcohol related conviction on driving record in the past 5 years Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future Apart from religious observation, must be able to work 40 hours per week between 2:30p-11p, including weekends and holidays
Seniority level
Seniority level Entry level Employment type
Employment type Full-time Job function
Job function Other Industries Travel Arrangements Referrals increase your chances of interviewing at National Car Rental by 2x Sign in to set job alerts for “Car Rental Agent” roles.
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Return Agent - National Car Rental
role at
National Car Rental 1 week ago Be among the first 25 applicants Join to apply for the
Return Agent - National Car Rental
role at
National Car Rental Get AI-powered advice on this job and more exclusive features. Overview
Enterprise Mobility has an exciting opportunity for a Full Time Return Agent at the Honolulu Airport National location.
Shift Schedule: 40 hours per week between 2:30p-11p, including weekends and holidays Overview
Enterprise Mobility has an exciting opportunity for a Full Time Return Agent at the Honolulu Airport National location.
Shift Schedule: 40 hours per week between 2:30p-11p, including weekends and holidays
The rate of pay for this position starts at $18.06/hour
The Return Agent Provides Superior, Friendly, Efficient Service During All Aspects Of The Rental Car Process And Assists All Customers With The Rental Return Process. Provides Professional, Knowledgeable, And Courteous Service While Accurately Completing All Transactions. Performs All Responsibilities With a Focus On The Needs Of Our Customers And In Accordance With Our Quality Standards. This Role Is Available As Regular Full Time, Which Includes The Following Benefits:
Paid time off Employee discount Retirement savings plan including 401k with matching profit sharing Health Insurance Life Insurance Dental Insurance Vision Insurance Training and development
As you are considering a position with Enterprise Mobility, we invite you to learn more about our business. Today – and every day – the safety and wellbeing of employees, customers, and the communities we serve is our top priority.
Responsibilities
Greet all customers using prescribed, appropriate dialogue as they arrive on the lot. Remind customer to check for personal belongings. Identify any items found in the vehicle with a unit number, date, time and turn into lost and found. Advise and review rental charges; and provide an accurate receipt to the customer. Provide information in a professional and courteous manner regarding transportation to the airport terminal. Thank customers using the prescribed dialogue. Inquire about service, satisfaction, and document dissatisfaction. Discreetly check vehicle for damage on incoming vehicles and direct customer to counter for completion of damage/loss report. Use of proper statement to determine if vehicle is being returned with full tank of gas. Complete a service alert for any mechanical and or body damage communicated by the customers. Identify vehicles, which are on system hold for turn-back, time or mileage, recall, or any other special lock and verify their movement to the proper lot location. Identify and tag vehicles that have been flagged for grounding or preventative maintenance and verify their movement to the proper lot location. Keep lot organized for ease of access and traffic flow. Knowledge of the rental/return documents, fuel services, days/extra hours/surcharges and optional coverages. Understand the damage loss report reporting procedure.
Equal Opportunity Employer/Disability/Veterans
Qualifications
Must be at least 18 years old Must have a valid driver’s license with no more than 3 moving violations and/or at-fault accidents on driving record in the past 3 years No drug or alcohol related conviction on driving record in the past 5 years Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future Apart from religious observation, must be able to work 40 hours per week between 2:30p-11p, including weekends and holidays
Seniority level
Seniority level Entry level Employment type
Employment type Full-time Job function
Job function Other Industries Travel Arrangements Referrals increase your chances of interviewing at National Car Rental by 2x Sign in to set job alerts for “Car Rental Agent” roles.
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr