Hitachi Energy
Director Field Service Operations - North America
Hitachi Energy, Houston, Texas, United States, 77246
Director Field Service Operations - North America
Join to apply for the
Director Field Service Operations - North America
role at
Hitachi Energy Director Field Service Operations - North America
Join to apply for the
Director Field Service Operations - North America
role at
Hitachi Energy Get AI-powered advice on this job and more exclusive features. Hitachi Energy is seeking a Director Field Service Operations - North America. This is a remote based role. The role will lead
F i eld Service Operations
for Hitachi's BU Service in the North American (NAM) region and will be a pivotal leader responsible for optimizing our field service operations. This cross-functional role demands a strategic thinker who can drive
excellent service delivery, operational efficiency, and exceptional customer satisfaction . The role will lead, develop, and manage regional field service teams, ensuring alignment with Hitachi's stringent safety and quality standards, fostering a culture of accountability, and championing continuous improvement initiatives.
Key Responsibilities
Strategic Leadership & Execution: Develop and implement strategic plans for field service operations that directly align with overarching company goals and regional objectives. Team Leadership & Development: Lead, mentor, and empower field service managers and their teams across diverse regions and sites, fostering a high-performance culture. Operational Excellence & Safety: Champion a culture of safety, accountability, and operational excellence, ensuring adherence to all company standards and best practices. Process Optimization: Proactively identify and address operational bottlenecks, inefficiencies, and compliance issues to streamline workflows. Continuous Improvement: Lead or actively support continuous improvement initiatives, including Lean or Six Sigma projects, to optimize processes and outcomes. Cross-Functional Collaboration: Collaborate effectively with sales and account management teams to support customer retention, drive growth, and enhance overall customer satisfaction.
Qualifications
Education: Bachelor’s degree in Business, Operations Management, Engineering, or a related field. A Master’s degree (MBA or equivalent) is preferred. Experience: 10+ years of progressive experience in field operations. 3-5 years in a senior management role overseeing field service teams. Proven experience in the electrical service industry is essential.
Hitachi Energy is a global technology leader in electrification, powering a sustainable energy future through innovative power grid technologies with digital at the core. Over three billion people depend on our technologies to power their daily lives.
With over a century in pioneering mission-critical technologies like high-voltage, transformers, automation, and power electronics, we are addressing the most urgent energy challenge of our time – balancing soaring electricity demand, while decarbonizing the power system.
Headquartered in Switzerland, we employ over 50,000 people in 60 countries and generate revenues of around $16 billion USD. We welcome you to apply today. Seniority level
Seniority level Director Employment type
Employment type Full-time Job function
Job function Management and Manufacturing Industries Appliances, Electrical, and Electronics Manufacturing and IT Services and IT Consulting Referrals increase your chances of interviewing at Hitachi Energy by 2x Sign in to set job alerts for “Director of Field Services” roles.
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Join to apply for the
Director Field Service Operations - North America
role at
Hitachi Energy Director Field Service Operations - North America
Join to apply for the
Director Field Service Operations - North America
role at
Hitachi Energy Get AI-powered advice on this job and more exclusive features. Hitachi Energy is seeking a Director Field Service Operations - North America. This is a remote based role. The role will lead
F i eld Service Operations
for Hitachi's BU Service in the North American (NAM) region and will be a pivotal leader responsible for optimizing our field service operations. This cross-functional role demands a strategic thinker who can drive
excellent service delivery, operational efficiency, and exceptional customer satisfaction . The role will lead, develop, and manage regional field service teams, ensuring alignment with Hitachi's stringent safety and quality standards, fostering a culture of accountability, and championing continuous improvement initiatives.
Key Responsibilities
Strategic Leadership & Execution: Develop and implement strategic plans for field service operations that directly align with overarching company goals and regional objectives. Team Leadership & Development: Lead, mentor, and empower field service managers and their teams across diverse regions and sites, fostering a high-performance culture. Operational Excellence & Safety: Champion a culture of safety, accountability, and operational excellence, ensuring adherence to all company standards and best practices. Process Optimization: Proactively identify and address operational bottlenecks, inefficiencies, and compliance issues to streamline workflows. Continuous Improvement: Lead or actively support continuous improvement initiatives, including Lean or Six Sigma projects, to optimize processes and outcomes. Cross-Functional Collaboration: Collaborate effectively with sales and account management teams to support customer retention, drive growth, and enhance overall customer satisfaction.
Qualifications
Education: Bachelor’s degree in Business, Operations Management, Engineering, or a related field. A Master’s degree (MBA or equivalent) is preferred. Experience: 10+ years of progressive experience in field operations. 3-5 years in a senior management role overseeing field service teams. Proven experience in the electrical service industry is essential.
Hitachi Energy is a global technology leader in electrification, powering a sustainable energy future through innovative power grid technologies with digital at the core. Over three billion people depend on our technologies to power their daily lives.
With over a century in pioneering mission-critical technologies like high-voltage, transformers, automation, and power electronics, we are addressing the most urgent energy challenge of our time – balancing soaring electricity demand, while decarbonizing the power system.
Headquartered in Switzerland, we employ over 50,000 people in 60 countries and generate revenues of around $16 billion USD. We welcome you to apply today. Seniority level
Seniority level Director Employment type
Employment type Full-time Job function
Job function Management and Manufacturing Industries Appliances, Electrical, and Electronics Manufacturing and IT Services and IT Consulting Referrals increase your chances of interviewing at Hitachi Energy by 2x Sign in to set job alerts for “Director of Field Services” roles.
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#J-18808-Ljbffr