ES Hospitality
Host - Eastern Standard Kitchen and Drinks
ES Hospitality, Boston, Massachusetts, United States
Job Description
Job Description
Looking for HOSTS to welcome guests to Eastern Standard!
Overview of Concept: The Bower plaza in the Fenway is home to three concepts from ES Hospitality - Eastern Standard, reopened after 15 years in Kenmore Square, Equal Measure, a craft cocktail bar, and Standard Italian, a modern Italian restaurant. These concepts, helmed by Garrett Harker, serve brunch, lunch, dinner, and late-night drinks to neighborhood visitors, BU students and faculty, residents, and restaurant industry professionals alike.
About The Position:
Eastern Standard is looking for hosts to run the door and welcome guests into our spaces. We are seeking candidates who possess a passion for hospitality, who like to stay busy and who are eager to work in a dynamic restaurant environment.
Responsibilities:
Welcome guests into the restaurant with warmth and hospitality
Send guests off with a thoughtful goodbye at the end of their experience
Work to cultivate meaningful guest relationships in order to help create return guests and regulars
Manage reservations (table assignments, tracking table progress)
Manage the waitlist (quote times, manage expectations, offer guests thoughtful suggestions for waiting when necessary)
Answer phones and return voicemails
Assist in the fulfillment of takeout orders
Communicate with management and service teams to meet guests’ needs (special
requests/accommodations,
allergies, celebrations)
Prior experience with Open Table and Toast is a plus
Eastern Standard Hospitality considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Eastern Standard Hospitality is an equal opportunity employer.
Job Description
Looking for HOSTS to welcome guests to Eastern Standard!
Overview of Concept: The Bower plaza in the Fenway is home to three concepts from ES Hospitality - Eastern Standard, reopened after 15 years in Kenmore Square, Equal Measure, a craft cocktail bar, and Standard Italian, a modern Italian restaurant. These concepts, helmed by Garrett Harker, serve brunch, lunch, dinner, and late-night drinks to neighborhood visitors, BU students and faculty, residents, and restaurant industry professionals alike.
About The Position:
Eastern Standard is looking for hosts to run the door and welcome guests into our spaces. We are seeking candidates who possess a passion for hospitality, who like to stay busy and who are eager to work in a dynamic restaurant environment.
Responsibilities:
Welcome guests into the restaurant with warmth and hospitality
Send guests off with a thoughtful goodbye at the end of their experience
Work to cultivate meaningful guest relationships in order to help create return guests and regulars
Manage reservations (table assignments, tracking table progress)
Manage the waitlist (quote times, manage expectations, offer guests thoughtful suggestions for waiting when necessary)
Answer phones and return voicemails
Assist in the fulfillment of takeout orders
Communicate with management and service teams to meet guests’ needs (special
requests/accommodations,
allergies, celebrations)
Prior experience with Open Table and Toast is a plus
Eastern Standard Hospitality considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Eastern Standard Hospitality is an equal opportunity employer.