Qualicare, New Braunfels
Job Description
Job Description
Benefits/Perks Full-time hours (32 to 40+ hours) Competitive hourly pay Continuing education programs Making a difference in the lives of those dealing with medical illnesses and age-related complications Career Advancement Training and ongoing professional development supportive and collaborative team environment
Company Overview Qualicare Homecare is looking for compassionate, caring, and reliable individuals to join our family as Scheduling Coordinators. Qualicare location offers home care services that focus on providing the best quality of life for our clients and peace of mind for their families.
Job Summary The scheduling coordinator performs clerical functions to ensure the efficient processing of referred clients to Qualicare Family Home Care. She/he organizes and schedules referred clients and anticipates staffing requirements to effectively manage client volumes. The activities are conducted in accordance with the organizations policies and procedures; may be required to be on call after regular business hours as directed by the Administrator and/or Care Coordinator.
Responsibilities Effectively meets the needs of each client by scheduling the client with caregiving services Monitors referral trends and anticipates
increases/decreases Responds to client/employee inquiries immediately Ensures all relevant information is received either in
written/verbal/electronic
format Assists with tracking and validating client-related documentation Assesses client satisfaction Responds promptly to
incidents/complaints/compliments,
documenting completely and relaying information to Care Coordinator immediately Serve as the on-call contact for caregivers and clients during assigned times Maintain compliance with Qualicare brand standards and policies Provides administrative support to the office team as needed. Qualifications 1-2 years of caregiving experience (required) Knowledgeable in all Windows applications Experience with scheduling software is an added benefit Strong customer service skills High attention to detail Strong problem-solving, organizational and multitasking skills Ability to remain calm and professional under pressure Flexibility to work on-call hours (including evenings and weekends) Must have a working phone and computer with reliable internet access
Job Description
Benefits/Perks Full-time hours (32 to 40+ hours) Competitive hourly pay Continuing education programs Making a difference in the lives of those dealing with medical illnesses and age-related complications Career Advancement Training and ongoing professional development supportive and collaborative team environment
Company Overview Qualicare Homecare is looking for compassionate, caring, and reliable individuals to join our family as Scheduling Coordinators. Qualicare location offers home care services that focus on providing the best quality of life for our clients and peace of mind for their families.
Job Summary The scheduling coordinator performs clerical functions to ensure the efficient processing of referred clients to Qualicare Family Home Care. She/he organizes and schedules referred clients and anticipates staffing requirements to effectively manage client volumes. The activities are conducted in accordance with the organizations policies and procedures; may be required to be on call after regular business hours as directed by the Administrator and/or Care Coordinator.
Responsibilities Effectively meets the needs of each client by scheduling the client with caregiving services Monitors referral trends and anticipates
increases/decreases Responds to client/employee inquiries immediately Ensures all relevant information is received either in
written/verbal/electronic
format Assists with tracking and validating client-related documentation Assesses client satisfaction Responds promptly to
incidents/complaints/compliments,
documenting completely and relaying information to Care Coordinator immediately Serve as the on-call contact for caregivers and clients during assigned times Maintain compliance with Qualicare brand standards and policies Provides administrative support to the office team as needed. Qualifications 1-2 years of caregiving experience (required) Knowledgeable in all Windows applications Experience with scheduling software is an added benefit Strong customer service skills High attention to detail Strong problem-solving, organizational and multitasking skills Ability to remain calm and professional under pressure Flexibility to work on-call hours (including evenings and weekends) Must have a working phone and computer with reliable internet access