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Probal DasGupta

Service Now HAM Solution Architect

Probal DasGupta, Washington, District of Columbia, us, 20022

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Job Title-Service Now HAM Solution Architect

Start Date- 09-15-2025

End Date- 12-31-2025

Location- Washington, DC

Mandatory Skills Proven ServiceNow Hardware Asset Management (HAM) architecture & delivery experience. Strong ServiceNow platform expertise, including:

HAM Pro module CMDB data model and asset integration.

ServiceNow Certified System Administrator (CSA) - Required. Hands-on with ServiceNow Discovery, Service Graph Connectors, REST/SOAP integrations. Strong knowledge of hardware asset lifecycle management best practices. Must reside in Washington, DC area (partial onsite). Must be able to work on W2 (no C2C / no sponsorship). Highly Desired Skills

ServiceNow Certified Implementation Specialist (CIS) - HAM. Experience setting up data quality standards, governance, and reconciliation within CMDB. Prior enterprise-level architecture experience integrating HAM with other systems. Proven ability to present solution roadmaps to both technical and non-technical stakeholders. Experience automating hardware asset lifecycle (procurement, deployment, refresh, disposal). Leadership qualities - ability to mentor developers and enforce best practices. Key Responsibilities

Lead architectural design & implementation of ServiceNow HAM solutions. Integrate HAM, CMDB, and enterprise systems ensuring accuracy & single source of truth. Act as ServiceNow SME, provide guidance, governance, and innovative solutions. Translate business requirements (IT, Finance, Procurement) into technical designs. Drive hardware asset lifecycle automation across procurement deployment disposal. Conduct design reviews & mentor development teams. Ensure solutions align with business needs & IT strategy.