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Scientific Games

Director, Sales & Operations

Scientific Games, Albuquerque, New Mexico, United States, 87101

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The

Director of Sales and Operations

for NM SGEP provides strategic planning services to the lottery, utilizing insights and analytics. Responsibilities include contract compliance, strategy development, delivering proposed services, P&L management, personnel accountability, and ensuring site operations align with Scientific Games' core values, mission, ethical guidelines, and policies. Key duties involve: Collaborating with the lottery to develop strategic sales plans aligned with KPIs and driving sustainable growth. Fostering a culture of collaboration and teamwork to achieve business goals. Working with SG SAM to develop and execute instant product objectives to maximize revenues. Providing financial management, reporting, and accurate forecasting for site P&Ls and capital budgets. Analyzing sales data and market trends to identify growth opportunities. Monitoring KPIs to assess operational performance and efficiency improvements. Providing operational direction across all business areas, including operations, order fulfillment, site maintenance, and product development. Developing cost-reduction and efficiency strategies to maximize profitability. Providing strategic updates and recommendations to senior leadership based on insights. Ensuring contractual obligations are met by the site team. Managing project schedules within deadlines and budgets. Overseeing personnel development at the site. Escalating and following up on customer requests requiring additional support or scope adjustments. Ensuring ongoing contract compliance. Collaborating with government relations on regulatory updates impacting the business. Education:

Bachelor’s Degree in Business Administration, Management, or related field. Experience:

2+ years managing a team; 8+ years in related work. Skills and Qualifications:

Financial management, budgeting, strong communication, analytical skills, strategic thinking, proficiency in MS Office. Physical Requirements:

Ability to sit, stand, walk, operate a computer, with vision capabilities for close and distance vision. Work Conditions:

Must meet regulatory requirements for gaming and lottery industries, including background checks and licensing as applicable. This description is not exhaustive; additional tasks may be assigned as needed. Join Scientific Games to be part of a global leader in lottery, sports betting, and technology, committed to innovation, responsible gaming, and sustainable growth. We elevate play every day and are your next great job opportunity.

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