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Confidential

Chief Experience Officer

Confidential, Washington, Washington, D.C., United States

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Chief Experience Officer

About the Company

Reputable philanthropic building confidence in young women through life skill development & training

Industry Non-profit Organization Management

Type Non Profit

Founded 1912

Employees 51-200

Categories

Charity Non Profit Social Assistance Non-Profit & Philanthropy Civic Engagement Civic Clubs

Specialties

camping financial literacy adult volunteer development entrepeneurship stem take action girl leadership and outreach

About the Role

The Company is seeking a Chief Experience Officer (CXO) to join its executive team. The CXO will be the key architect of the member experience, with a focus on shaping and delivering an inspiring, inclusive, and impactful leadership experience for thousands of youth and adult members. This role is pivotal in ensuring that every interaction, from the first troop meeting to various leadership adventures, strengthens engagement, fosters belonging, and supports the growth of the community. The successful candidate will lead a cross-functional team, driving strategies to grow participation, enhance program excellence, and support the volunteers who are essential to the organization's mission.

Candidates for the CXO position should be mission-aligned, strategic, results-oriented, and adept at building a culture of trust and shared purpose. The role requires a leader with a proven track record in youth development, education, or nonprofit organizations, and at least 10 years of progressive leadership experience. The ideal candidate will be a champion of diversity, equity, and inclusion, with a strong commitment to advancing these values in all areas of work. Key responsibilities include partnering with the executive team to shape the organization's strategy, developing data-driven membership and program strategies, and fostering collaboration across various functions. The CXO will also be responsible for innovating in program design, particularly in the areas of STEM, outdoors, entrepreneurship, and life skills, to ensure they are culturally relevant, outcomes-driven, and accessible to all.

Hiring Manager Title CEO

Travel Percent Less than 10%

Functions

Operations Strategy General Management