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Maryland Staffing

Office Assistant

Maryland Staffing, Bel Air, Maryland, United States, 21014

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Office Assistant

Position Title: Office Assistant Posting Category: Part-Time Staff Starting Hourly Rate Range: $16.87-$21.93 About Harford Community College: Harford Community College (HCC) has been a vital part of Harford County since 1957. As a mid-sized, comprehensive institution, we're committed to delivering high-quality education and cultural enrichment to our community. Our mission is to provide relevant, accessible education and training that connects individuals to opportunities in an ever-evolving world. As an Achieving the Dream institution, HCC is part of a national network dedicated to enhancing student success in community colleges. Affirmative Action and Equal Employment Opportunity Statement: Harford Community College is committed to the principles of Affirmative Action and Equal Employment Opportunity. It is the policy of Harford Community College not to discriminate against applicants on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected veteran status, or any other characteristic protected by law with regard to any employment practices. HCC is an EEO and ADA/ADAA employer, including disability and protected veteran status. Benefits: Benefits include: eligible to earn paid Sick and Safe leave. Required participation in Maryland State Retirement Pension. Eligible to participate in two optional retirement plans (403b & 457b). Job Description

The Office Assistant provides high-level administrative and clerical support for the Offices of Accessibility (OA) and Student Well-being (OSW). This role serves as the first point of contact for students, faculty, staff, and visitors, ensuring excellent customer service through in-person, phone, and email interactions. The Office Assistant supports a wide range of office functions including finance, student services, and daily operational needs. Duties Include:

Preparing, proofreading, and distributing a variety of documents and correspondence; data entry, maintaining databases, and running reports via Accommodate and Maxient; Establishing and organizing files and records; assisting with finance processes such as purchase requisitions, invoice processing, budget tracking, maintaining financial logs, monitoring office expenditures and preparing budget summaries; Assisting students with registration for the Office of Accessibility, including intake paperwork, appointment scheduling, and providing guidance on documentation requirements; Supporting implementation of accommodations such as testing coordination and faculty communication; Serving as the primary point of contact for Counseling Services, including scheduling appointments for three counselors, conducting initial intake; meeting with students for grocery gift card distribution and tracking usage; Scheduling appointments and meetings, arranging rooms and technology needs; greeting and directing visitors, responding to inquiries, and providing general information; Collaborating with the Communications office to ensure bulletin boards, digital signage, and other outreach materials are current, and appropriately distributed; reporting building and technology issues to the building manager or IT; Assisting with event logistics for workshops and trainings; supporting continuous improvement of office systems and workflows; and performing other duties as assigned. Required Education

A high school diploma or GED Required Experience

At least two (2) years of experience working in an administrative and or office support role. Required Knowledge, Skills, & Abilities

Proficiency in a Windows-based environment, including Microsoft Office 365 (Outlook, Word, PowerPoint); intermediate Excel skills required (e.g., data filtering, and basic analysis); Experience using Adobe Sign for document management and signature workflows; Familiarity with Simplicity Accommodate and Maxient, or similar scheduling and case management software; Strong front-line customer service skills with the ability to respond professionally to in-person, phone, and email inquiries; Demonstrated ability to work effectively with diverse student populations, maintaining confidentiality and cultural sensitivity; Excellent verbal and written communication skills, with the ability to clearly explain processes and requirements to students, families, faculty, and staff; Ability to review and screen documents, track student registration tasks, and monitor faculty accommodation memos to ensure compliance and accuracy; Comfort performing initial intakes and scheduling appointments for mental health counseling and other support services; Strong organizational skills with the ability to provide administrative support for multiple departments, manage competing priorities, and assist with event planning and coordination; Attention to detail and problem-solving skills to support finance processes, recordkeeping, and workflow improvement; Ability to collaborate with Communications, Finance, and other campus partners to ensure consistent and effective operations. Preferred Qualifications

Experience using Banner or other Student Information System or large database; and experience with Argos or other reporting program are preferred. At least three (3) years of recent experience working in a role with direct progressive responsibility for providing primary and comprehensive administrative and office support to someone in a leadership level position. Hours Per Week

20 General Weekly Work Schedule

20 hours per week must be available 5 days per week (Monday through Friday); final work schedule to be determined by the supervisor. Posting Detail Information: Posting Number: 2025-043PTS Number of Vacancies: 1 Open Date: Close Date: 09/08/2025 Open Until Filled: No Supplemental Questions: Required fields are indicated with an asterisk (*). 1. Are you currently a resident of Maryland or the contiguous states of Delaware, Pennsylvania, Virginia, West Virginia, or the District of Columbia, OR are you willing to relocate? 2. Yes 3. No 4. Do you have any experience using Banner or other Student Information Systems? 5. Yes 6. No 7. Do you have experience utilizing Adobe Sign for managing documents and coordinating signature approval workflows? 8. Yes 9. No 10. What is your skill level in Microsoft Excel, including spreadsheet management, data analysis, and report creation? 11. No Experience 12. Beginner 13. Intermediate 14. Proficient/Expert 15. Are you proficient in using Windows-based computer systems? 16. Yes 17. No 18. How many years of experience do you have in an administrative and/or office support role? 19. Less than 2 years of experience 20. 2 years of experience 21. 3-4 years of experience 22. 5 or more years of experience 23. Do you have experience using Simplicity Accommodate, Maxient, or other Case Management Systems? 24. No experience 25. Experience with other Case Management Systems (not Accommodate or Maxient) 26. Limited experience (basic data entry only) 27. Moderate experience (regular use for scheduling, tracking, or reporting) 28. Extensive experience (advanced use, such as managing records, generating reports, or training others) Documents Needed to Apply: Required Documents: 1. Resume 2. Cover Letter Optional Documents: