Desktop Engineer

We are seeking a motivated and skilled Desktop Engineerwith strong experience in Windows environments and a working knowledge of macOS, mobile device support, and Microsoft 365 technologies. This is a hybrid role with flexible remote work, but it does require regular on-site presence in Coppell and Irving warehouse locations. This role is ideal for someone early in their career who is eager to grow into infrastructure or cloud roles. The right candidate will be self-driven, have excellent communication skills, and demonstrate a strong commitment to providing high-quality technical support across the organization. Salary:

Up to $80,000, depending on the candidate's experience Whats In It For You: Enjoy the flexibility of a hybrid/remote work model, designed to support a healthy work-life balance and offer freedom in managing your daily schedule. Medical, Dental, Vision Insurance with Flexible Spending Account Unlimited PTO Life Insurance, AD&D, & Supplemental Life Short- & Long-term Disability What Youll Be Doing: Provide Tier 2 support for Windows and macOS laptops/desktops, including advanced troubleshooting, configuration, and performance optimization. Perform basic Linux workstation support and troubleshooting (Ubuntu, CentOS, etc.). Administer Microsoft 365 applications and services: Intune for device compliance and software deployment Configure and deploy new laptops (including Azure AD join and Intune configuration). Maintain and manage IT asset inventory. Provide on-site support as needed at Coppell and Irving locations. Manage support tickets via Jira and assist in implementing future ticketing solutions. Collaborate with Infrastructure and Security teams to ensure endpoint compliance. Participate in IT projects such as OS upgrades, hardware refreshes, and automation efforts. Document technical procedures, configurations, and troubleshooting steps. What Youll Bring: 5+ years in desktop support or IT engineering roles. Proficient in Windows 10/11 and macOS administration and support. Basic Linux support skills (warehouse server/workstation environments). Hands-on experience with Microsoft 365, especially Intune and Entra ID. Familiarity with PowerShell or other scripting tools for automation is a plus. Strong communication skills and ability to work with users across all levels, including executive leadership. Excellent troubleshooting and problem-solving abilities. Experience with Jira or similar ticketing/project management tools. Apply Now! CP# 8492 Seniority level

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Production support engineer (Amdocs Billing System)

Production support engineer (Amdocs Billing System)

Production support engineer (Amdocs Billing System)

Sr. Technical Support Engineer, US Government, VM Specialist

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