Pima County
Business Intelligence Analyst III - Transportation
Pima County, Tucson, Arizona, United States, 85718
Business Intelligence Analyst III
Pima County's Department of Transportation is looking for a skilled, motivated professional to join their Mobility, Innovation & Technology Division (MIT) in the Analytics section. The team is responsible for implementing & managing the technology & application needs of the department from a functional & analytical perspective. The MIT division supports the department in diverse ways such as reporting through web applications, process automation, system integrations and data maintenance for improved accuracy. The ideal candidate will demonstrate the ability to prioritize tasks and meet deadlines while emphasizing accuracy and attention to detail. We are looking for a self-motivated, enthusiastic, dependable, innovative contributor with a positive attitude to join our team. This position is not remote. Essential Functions: Leads complex projects developing and implementing solutions to process and systems-related issues affecting multiple departments and cross-functional platforms; Evaluates the business objectives of multiple departments to determine business process and cross-functional system solutions for complex projects; Oversees the creation of complex process models that include flow charts, user interface mockups, prototypes, database definitions and test acceptance conditions to ensure a clear understanding of business needs and project objectives across affected departments; Develops and delivers clear and concise oral and written communications and technical documentation related to business processes and solutions for stakeholders, department managers, county management or elected officials; Develops business case and cost/benefit analysis for proposed solutions affecting multiple user departments; Works with technical team leadership and department heads to determine priorities among departments, scope of projects and deadlines, monitors and reports on project progress to department and elected officials; Executes project management techniques (Agile, Waterfall, etc.) to ensure efficient and effective delivery of technical solutions for multiple departments and/or elected officials; Effectively negotiates for viable solutions to technical, process and priority conflict resolution; May supervise staff and lead project teams. Minimum Qualifications: Eight (8) years of experience in business process analysis or computer hardware, software or database development, maintenance or testing.
(Relevant education from an accredited college or university may be substituted.) OR: Three (3) years of experience in a Pima County Business Systems Analyst II or related classification as determined by the department head at the time of recruitment. Qualifying education and experience must be clearly documented in the "Education" and "Work Experience" sections of the application. Do not substitute a resume for your application or write "see resume" on your application. Preferred Qualifications:
(Be specific in describing your experience in your application. Ensure the descriptions provided illustrate your competencies, specifically addressing the required and preferred qualifications.): Minimum five (5) years professional experience understanding and analyzing business processes with the goal of making recommendations to maximize and prioritize efficiencies. Minimum four (4) years professional experience with customer service in a functional capacity to bridge communication gaps across diverse groups. (For example, between business units or across diverse teams). Minimum four (4) years experience supporting ERP systems or Asset Management applications, preferably in a Transportation or Public Works setting. Minimum five (5) years experience working with large data sets, data mining, data analysis, or reconciling multiple systems. Minimum five (5) years experience using Python, SQL, or other industry standard programming languages in support of creative problem solving to inform decision making. Selection Procedure:
Pima County Human Resources Department reserves the right to admit to the selection process only those candidates that meet the minimum qualifications. All applications will be assessed based on an evaluation of the listed education and experience. Candidates meeting the minimum qualifications may be further evaluated/scored against any advertised Preferred Qualifications. The hiring authority will interview and select the successful candidate from a referral list provided by Human Resources. Additional assessments/testing may be required as part of the selection process. Supplemental Information: Valid driver license is required at time of application. Valid AZ driver license is required at time of appointment. The successful applicant will be subject to a 39-month DOT Motor Vehicle Record review to determine applicant's suitability to operate county vehicles in accordance with Pima County administrative procedures. Failure to obtain and maintain the required licenses and certifications shall be grounds for termination. Any offer of employment resulting from this recruitment is contingent upon Fleet Services' review and approval of the candidate's driving record. The County requires pre-employment background checks. Successful candidates will receive a post-offer, pre-employment background screening to include verification of work history, education, and criminal conviction history. A prior criminal conviction will not automatically disqualify a candidate from employment with the County. Some positions may require completion of a satisfactory personal background investigation by the court or law enforcement agencies, due to the need for access to County Attorney and Court facilities, records, and communication systems. Repetitive wrist, hand and/or finger movement. Ability to communicate clearly (verbal, written). Must be able to remain in a stationary position 50% of the time. Occasionally move about inside the office to access filing cabinets, office machinery, etc. Constantly operates a computer and other office productivity machinery such as a calculator, copy machine and computer printer. EEO Information:
Pima County Government is an Equal Employment Opportunity employer. We are committed to an inclusive and diverse workforce and will not discriminate in employment opportunities or practices on the basis of race, color, religion, national origin, age, disability, gender, sexual orientation, kinship, political interest, or any other characteristic protected by law.
Pima County's Department of Transportation is looking for a skilled, motivated professional to join their Mobility, Innovation & Technology Division (MIT) in the Analytics section. The team is responsible for implementing & managing the technology & application needs of the department from a functional & analytical perspective. The MIT division supports the department in diverse ways such as reporting through web applications, process automation, system integrations and data maintenance for improved accuracy. The ideal candidate will demonstrate the ability to prioritize tasks and meet deadlines while emphasizing accuracy and attention to detail. We are looking for a self-motivated, enthusiastic, dependable, innovative contributor with a positive attitude to join our team. This position is not remote. Essential Functions: Leads complex projects developing and implementing solutions to process and systems-related issues affecting multiple departments and cross-functional platforms; Evaluates the business objectives of multiple departments to determine business process and cross-functional system solutions for complex projects; Oversees the creation of complex process models that include flow charts, user interface mockups, prototypes, database definitions and test acceptance conditions to ensure a clear understanding of business needs and project objectives across affected departments; Develops and delivers clear and concise oral and written communications and technical documentation related to business processes and solutions for stakeholders, department managers, county management or elected officials; Develops business case and cost/benefit analysis for proposed solutions affecting multiple user departments; Works with technical team leadership and department heads to determine priorities among departments, scope of projects and deadlines, monitors and reports on project progress to department and elected officials; Executes project management techniques (Agile, Waterfall, etc.) to ensure efficient and effective delivery of technical solutions for multiple departments and/or elected officials; Effectively negotiates for viable solutions to technical, process and priority conflict resolution; May supervise staff and lead project teams. Minimum Qualifications: Eight (8) years of experience in business process analysis or computer hardware, software or database development, maintenance or testing.
(Relevant education from an accredited college or university may be substituted.) OR: Three (3) years of experience in a Pima County Business Systems Analyst II or related classification as determined by the department head at the time of recruitment. Qualifying education and experience must be clearly documented in the "Education" and "Work Experience" sections of the application. Do not substitute a resume for your application or write "see resume" on your application. Preferred Qualifications:
(Be specific in describing your experience in your application. Ensure the descriptions provided illustrate your competencies, specifically addressing the required and preferred qualifications.): Minimum five (5) years professional experience understanding and analyzing business processes with the goal of making recommendations to maximize and prioritize efficiencies. Minimum four (4) years professional experience with customer service in a functional capacity to bridge communication gaps across diverse groups. (For example, between business units or across diverse teams). Minimum four (4) years experience supporting ERP systems or Asset Management applications, preferably in a Transportation or Public Works setting. Minimum five (5) years experience working with large data sets, data mining, data analysis, or reconciling multiple systems. Minimum five (5) years experience using Python, SQL, or other industry standard programming languages in support of creative problem solving to inform decision making. Selection Procedure:
Pima County Human Resources Department reserves the right to admit to the selection process only those candidates that meet the minimum qualifications. All applications will be assessed based on an evaluation of the listed education and experience. Candidates meeting the minimum qualifications may be further evaluated/scored against any advertised Preferred Qualifications. The hiring authority will interview and select the successful candidate from a referral list provided by Human Resources. Additional assessments/testing may be required as part of the selection process. Supplemental Information: Valid driver license is required at time of application. Valid AZ driver license is required at time of appointment. The successful applicant will be subject to a 39-month DOT Motor Vehicle Record review to determine applicant's suitability to operate county vehicles in accordance with Pima County administrative procedures. Failure to obtain and maintain the required licenses and certifications shall be grounds for termination. Any offer of employment resulting from this recruitment is contingent upon Fleet Services' review and approval of the candidate's driving record. The County requires pre-employment background checks. Successful candidates will receive a post-offer, pre-employment background screening to include verification of work history, education, and criminal conviction history. A prior criminal conviction will not automatically disqualify a candidate from employment with the County. Some positions may require completion of a satisfactory personal background investigation by the court or law enforcement agencies, due to the need for access to County Attorney and Court facilities, records, and communication systems. Repetitive wrist, hand and/or finger movement. Ability to communicate clearly (verbal, written). Must be able to remain in a stationary position 50% of the time. Occasionally move about inside the office to access filing cabinets, office machinery, etc. Constantly operates a computer and other office productivity machinery such as a calculator, copy machine and computer printer. EEO Information:
Pima County Government is an Equal Employment Opportunity employer. We are committed to an inclusive and diverse workforce and will not discriminate in employment opportunities or practices on the basis of race, color, religion, national origin, age, disability, gender, sexual orientation, kinship, political interest, or any other characteristic protected by law.