Thelen Auto Group
Part-time Customer Service Representative
Thelen Auto Group, Bay City, Michigan, United States, 48706
Customer Service Representative
Pay
$14.00 per hour
Job type Part-time Schedule
5-6 hour shift 8:00 AM - 1:00 PM Monday - Friday, with a 9:00 AM - 3:00 PM Saturday on a rotational basis Benefits
Health insurance Paid time off Dental insurance 401(k) Vision insurance Life insurance 401(k) matching Referral program Health savings account Job description
Start your future with Thelen Auto Group. We are seeking to fill a part-time position with someone who is positive, reliable, energetic, and able to work effectively while multitasking to fulfill the role of Customer Service Representative.
Responsibilities
Receive inbound calls from current and potential customers by answering a multi-line phone system and directing calls accordingly Perform service department outbound follow-up calls Complete, respond to, and assign internet leads throughout the entire dealership group accordingly Provide outstanding customer service on all calls and online inquiries Help maintain customer database Other tasks as assigned Qualifications
Computer skills a must: proficient in Excel while managing multiple systems and two screens simultaneously Ability to multitask easily 1 year Customer Service experience Multi-line phone experience with excellent phone etiquette CRM, but not required. We will train the right person Ability to sit in front of a computer and on the phone for long periods of time. Must have a strong attention to detail Excellent verbal and written communication skills Monday through Friday, 8:00 AM - 1:00 PM availability and Saturdays, 9:00 AM-3:00 PM, are required on a rotational basis Ability to talk and type at the same time
Pay
$14.00 per hour
Job type Part-time Schedule
5-6 hour shift 8:00 AM - 1:00 PM Monday - Friday, with a 9:00 AM - 3:00 PM Saturday on a rotational basis Benefits
Health insurance Paid time off Dental insurance 401(k) Vision insurance Life insurance 401(k) matching Referral program Health savings account Job description
Start your future with Thelen Auto Group. We are seeking to fill a part-time position with someone who is positive, reliable, energetic, and able to work effectively while multitasking to fulfill the role of Customer Service Representative.
Responsibilities
Receive inbound calls from current and potential customers by answering a multi-line phone system and directing calls accordingly Perform service department outbound follow-up calls Complete, respond to, and assign internet leads throughout the entire dealership group accordingly Provide outstanding customer service on all calls and online inquiries Help maintain customer database Other tasks as assigned Qualifications
Computer skills a must: proficient in Excel while managing multiple systems and two screens simultaneously Ability to multitask easily 1 year Customer Service experience Multi-line phone experience with excellent phone etiquette CRM, but not required. We will train the right person Ability to sit in front of a computer and on the phone for long periods of time. Must have a strong attention to detail Excellent verbal and written communication skills Monday through Friday, 8:00 AM - 1:00 PM availability and Saturdays, 9:00 AM-3:00 PM, are required on a rotational basis Ability to talk and type at the same time