ALLMED Staffing
Job Title:
Patient Service Representative Location:
WellMed at Austin (South) –1901 W WILLIAM CANNON DR 112 Austin, TX, USA, 78745 Schedule:
8:00 AM – 5:00 PM Position Type:
Temporary (09/2025- 12/2025) Position Overview: WellMed at Austin is seeking a
Patient Service Representative
to join our dynamic team. This temporary position plays a vital role in ensuring patients receive prompt and accurate appointment scheduling through both inbound and outbound calls. The representative will deliver exceptional customer service while supporting a variety of front desk operations. Primary Responsibilities: Accurately collect and verify patient demographic information, including full name, date of birth, and insurance details
Schedule and confirm appointments using internal scheduling systems
Perform patient check-in and check-out procedures as needed
Ensure patient confidentiality and compliance with HIPAA regulations
Collaborate with a team of six call center staff to manage a high volume of calls
Provide support with clerical duties and assist with tasks assigned by the supervisor
Respond to patient inquiries promptly, professionally, and courteously
Record all patient interactions accurately and in a timely manner in the system
Qualifications: Education & Experience: High school diploma or GED required
Prior experience in healthcare, clerical work, or data entry is strongly preferred
Knowledge of medical terminology is a plus
Experience working in a healthcare call center or front desk setting is highly desirable
Patient Service Representative Location:
WellMed at Austin (South) –1901 W WILLIAM CANNON DR 112 Austin, TX, USA, 78745 Schedule:
8:00 AM – 5:00 PM Position Type:
Temporary (09/2025- 12/2025) Position Overview: WellMed at Austin is seeking a
Patient Service Representative
to join our dynamic team. This temporary position plays a vital role in ensuring patients receive prompt and accurate appointment scheduling through both inbound and outbound calls. The representative will deliver exceptional customer service while supporting a variety of front desk operations. Primary Responsibilities: Accurately collect and verify patient demographic information, including full name, date of birth, and insurance details
Schedule and confirm appointments using internal scheduling systems
Perform patient check-in and check-out procedures as needed
Ensure patient confidentiality and compliance with HIPAA regulations
Collaborate with a team of six call center staff to manage a high volume of calls
Provide support with clerical duties and assist with tasks assigned by the supervisor
Respond to patient inquiries promptly, professionally, and courteously
Record all patient interactions accurately and in a timely manner in the system
Qualifications: Education & Experience: High school diploma or GED required
Prior experience in healthcare, clerical work, or data entry is strongly preferred
Knowledge of medical terminology is a plus
Experience working in a healthcare call center or front desk setting is highly desirable