Austin Surgeons PLLC
Benefits:
401(k)
401(k) matching
Competitive salary
Dental insurance
Flexible schedule
Health insurance
Paid time off
Vision insurance
Patient Services Representative / Scheduler (Bilingual Preferred – English & Spanish) Austin Surgeons
Austin Surgeons is seeking a dedicated Patient Services Representative / Scheduler who is passionate about delivering excellent customer service. This position requires the ability to communicate effectively with patients in both English and Spanish.
We offer competitive pay and a supportive work environment where teamwork and patient-centered care are valued.
Position Overview:
The PSR/Scheduler will be responsible for scheduling patient appointments and entering accurate demographic and financial information into the practice database. This role works closely with the business office to verify insurance coverage and communicate patient payment responsibilities.
Key Responsibilities:
Provide outstanding customer service while assisting patients in person and over the phone
Schedule and confirm appointments accurately and efficiently
Enter and maintain patient demographic and insurance information in the practice system
Verify insurance coverage and communicate patient financial responsibilities
Collaborate with team members across departments to ensure smooth workflow
Uphold confidentiality and compliance with HIPAA regulations
Qualifications:
Bilingual (English & Spanish) – verbal, written, and reading fluency preferred
Strong customer service and communication skills
Knowledge of medical terminology and procedures helpful
Experience with insurance verification preferred
Familiarity with Practice Management / EMR systems
Previous medical office or scheduling experience a plus
401(k)
401(k) matching
Competitive salary
Dental insurance
Flexible schedule
Health insurance
Paid time off
Vision insurance
Patient Services Representative / Scheduler (Bilingual Preferred – English & Spanish) Austin Surgeons
Austin Surgeons is seeking a dedicated Patient Services Representative / Scheduler who is passionate about delivering excellent customer service. This position requires the ability to communicate effectively with patients in both English and Spanish.
We offer competitive pay and a supportive work environment where teamwork and patient-centered care are valued.
Position Overview:
The PSR/Scheduler will be responsible for scheduling patient appointments and entering accurate demographic and financial information into the practice database. This role works closely with the business office to verify insurance coverage and communicate patient payment responsibilities.
Key Responsibilities:
Provide outstanding customer service while assisting patients in person and over the phone
Schedule and confirm appointments accurately and efficiently
Enter and maintain patient demographic and insurance information in the practice system
Verify insurance coverage and communicate patient financial responsibilities
Collaborate with team members across departments to ensure smooth workflow
Uphold confidentiality and compliance with HIPAA regulations
Qualifications:
Bilingual (English & Spanish) – verbal, written, and reading fluency preferred
Strong customer service and communication skills
Knowledge of medical terminology and procedures helpful
Experience with insurance verification preferred
Familiarity with Practice Management / EMR systems
Previous medical office or scheduling experience a plus