Wyndham Atlanta Buckhead Hotel & Conference Center
Hotel Night Auditor
Wyndham Atlanta Buckhead Hotel & Conference Center, Atlanta, Georgia, United States, 30383
Description
Our property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now.
Responsibilities
•Complete additional bookkeeping, administrative, and accounting procedures as requested •Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management •Provide exceptional service to all hotel guests during their stay •Audit and reconcile all financial records such as cash drawer activity, credit card transactions, room charges, final bill preparation, and occupancy percentages •Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as required
Qualifications
•Great communications. and excellent customer service skills are required •Proficiency with computers is required; experience with reservation and accounting software is desired •Requires a flexible schedule that allows for overnight shift hours •Diploma or equivalent from high school is required; some college is desired •Front desk clerk duties, guest services, night auditor or previous hospitality experience is preferred but not required
Our property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now.
Responsibilities
•Complete additional bookkeeping, administrative, and accounting procedures as requested •Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management •Provide exceptional service to all hotel guests during their stay •Audit and reconcile all financial records such as cash drawer activity, credit card transactions, room charges, final bill preparation, and occupancy percentages •Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as required
Qualifications
•Great communications. and excellent customer service skills are required •Proficiency with computers is required; experience with reservation and accounting software is desired •Requires a flexible schedule that allows for overnight shift hours •Diploma or equivalent from high school is required; some college is desired •Front desk clerk duties, guest services, night auditor or previous hospitality experience is preferred but not required