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Kia of Old Saybrook

Customer Advocate Management Trainee

Kia of Old Saybrook, Middletown, Connecticut, us, 06457

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Whether you see yourself in sales, as a Sales Manager, Service Manager, Finance Manager, or a Used Car Manager, as a Customer Advocate manager in training, you can count on a career path with a clear beginning and an open end that’s full of opportunities. With training, development, mentoring, and a culture of promotion from within, you’ll always be progressing in your career. Come interview with a manager who started their career path as a Customer Advocate.

Benefits:

$55,000-$750,000

Work with the latest technology

Health,

Dental, and Vision insurance

Paid vacation time

401 (k) with up to 5% employee contribution

Betterhelp online Therapy

Job Duties:

Navigate clients through the sales process, establishing trust and selling value throughout

Assist customers in selecting a vehicle by asking questions and listening carefully to their responses

Direct clients to online tools available for reviewing vehicle options, packages, features

Prepare & present demo vehicles so latest technology is enabled & ready for display (Bluetooth, navigation, green fuel options, hybrid tools, etc.)

Explain product performance and benefits

Describe all optional equipment available for customer purchase

Perform high-quality, professional, and knowledgeable presentation and demonstration of new/used vehicles

Work closely with Sales Manager on pricing tiers associated with different model & their respective technology options

Prepare email collateral for clients in anticipation of scheduled appointments, making sure clients are informed before they walk into the dealership

Job Requirements:

Bachelor Degree

Strong written and verbal communication skills

Able to build relationships with associates and clients, establishing long-term partnerships

Outgoing and inviting personality, able to establish trust quickly

Driven to achieve and to service clients