Sparks Group
Job Summary/Company:
Sparks Group has partnered with a leading Aviation Manufacturer transforming the aerospace industry. They are seeking a dedicated Customer Order Specialist for an indefinite contract opportunity. Come expand your customer service skill set! The Customer Order Specialist is responsible for responding to customer inquiries and processing orders for spare parts, for customers in the US and abroad. This position provides high-priority and emergency logistical sales and technical product support for customers related to material, logistics and supplier issues, and purchase orders. Apply now and call 703-620-6444!
Responsibilities: Manage the daily ZSDTRP report
Record and log customer complaints
Prepare and share customer activity reports
Communicate clearly and effectively (written and verbal)
Inform customers about priority and freight options to meet delivery deadlines
Coordinate with technical teams and other departments as needed
Provide order status updates to customers
Work with warehouse and shipping teams when required
Build strong relationships with customers
Seek ways to improve customer support and increase sales
Qualifications/Background Profile: High school diploma or equivalent Minimum three (3) years' experience in logistics, technical, or customer support areas Or minimum one (1) year experience working SAP Microsoft Word, Office, and Excel A&P License, may be substituted for 3 years' experience Requires ability to communicate effectively verbally and in written form 0-10% Domestic and International may be expected) #LI-DA2
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This job is In-Person.
We offer several comprehensive benefits package including health and life insurance, paid and unpaid time off, and retirement and savings plans to qualifying employees.
Download the Sparks Group mobile app from
Apple App Store or Google Play
.
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Sparks Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, pregnancy, citizenship, family status, genetic information, disability, or protect veteran status.
This Position Requires U.S. Citizenship
This Position May Either Require COVID-19 Vaccination or Regular Testing
Sparks Group has partnered with a leading Aviation Manufacturer transforming the aerospace industry. They are seeking a dedicated Customer Order Specialist for an indefinite contract opportunity. Come expand your customer service skill set! The Customer Order Specialist is responsible for responding to customer inquiries and processing orders for spare parts, for customers in the US and abroad. This position provides high-priority and emergency logistical sales and technical product support for customers related to material, logistics and supplier issues, and purchase orders. Apply now and call 703-620-6444!
Responsibilities: Manage the daily ZSDTRP report
Record and log customer complaints
Prepare and share customer activity reports
Communicate clearly and effectively (written and verbal)
Inform customers about priority and freight options to meet delivery deadlines
Coordinate with technical teams and other departments as needed
Provide order status updates to customers
Work with warehouse and shipping teams when required
Build strong relationships with customers
Seek ways to improve customer support and increase sales
Qualifications/Background Profile: High school diploma or equivalent Minimum three (3) years' experience in logistics, technical, or customer support areas Or minimum one (1) year experience working SAP Microsoft Word, Office, and Excel A&P License, may be substituted for 3 years' experience Requires ability to communicate effectively verbally and in written form 0-10% Domestic and International may be expected) #LI-DA2
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This job is In-Person.
We offer several comprehensive benefits package including health and life insurance, paid and unpaid time off, and retirement and savings plans to qualifying employees.
Download the Sparks Group mobile app from
Apple App Store or Google Play
.
-----------------------------------------------------------------
Sparks Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, pregnancy, citizenship, family status, genetic information, disability, or protect veteran status.
This Position Requires U.S. Citizenship
This Position May Either Require COVID-19 Vaccination or Regular Testing