Best Western Plus Chena River Lodge
Hotel Front Desk Night Auditor
Best Western Plus Chena River Lodge, Fairbanks, Alaska, United States, 99712
Description
Are you a genuine people person who excels with numbers and has a passion for providing excellent customer service? Our property is seeking a night auditor to join our growing group of hospitality professionals. We provide the training, tools, and the team to help bring your career to the next level. If this sounds like an opportunity you'll love, please start your application today!
Responsibilities
•Process additional administrative, bookkeeping. and accounting procedures as required •Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required •Verify, audit, and reconcile all financial records such as room charges, cash drawer activity, credit card transactions, final bill preparation, room charges, and occupancy percentages •Produce and distribute daily weekly, and monthly reports to hotel management, department heads, and general manager •Provide exceptional service to all hotel guests during their stay
Qualifications
•Requires a flexible schedule that allows for overnight shift hours •Computer proficiency is required; experience with accounting or reservation software is preferred •Diploma or equivalent from high school is required; some college is desired •Excellent customer service and communication skills are required •Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required
Are you a genuine people person who excels with numbers and has a passion for providing excellent customer service? Our property is seeking a night auditor to join our growing group of hospitality professionals. We provide the training, tools, and the team to help bring your career to the next level. If this sounds like an opportunity you'll love, please start your application today!
Responsibilities
•Process additional administrative, bookkeeping. and accounting procedures as required •Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required •Verify, audit, and reconcile all financial records such as room charges, cash drawer activity, credit card transactions, final bill preparation, room charges, and occupancy percentages •Produce and distribute daily weekly, and monthly reports to hotel management, department heads, and general manager •Provide exceptional service to all hotel guests during their stay
Qualifications
•Requires a flexible schedule that allows for overnight shift hours •Computer proficiency is required; experience with accounting or reservation software is preferred •Diploma or equivalent from high school is required; some college is desired •Excellent customer service and communication skills are required •Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required