Lodging Dynamics
JOB SUMMARY
The overall objective and purpose of Banquet Set Up is to provide exceptional guest services for resort events by assisting with the maintenance and coordination of banquets and events by providing set-up, break down, and post event clean-up of all assigned events. This is a seasonal position. Help is needed from now until the end of October. CORE RESPONSIBILITIES
Set up and break down of banquet and events space per Banquet Event Order (BEO) instructions, including tables, table complements, table linens, table settings, center pieces, dishes, and all other event provisions.
Ensure that areas are properly set and ready for execution at the appointed time.
Observe guests to fulfill any additional requests and anticipate future needs.
Provide friendly and professional guest service with genuine care.
Respond promptly, courteously, and effectively to guest inquiries, requests, and concerns.
Coordinate details and work collaboratively with guest contact person, banquet servers, conference service manager, and kitchen staff to ensure accurate set up.
Actively participate in pre-function meetings.
Monitor and maintain cleanliness, sanitation, and organization of banquet spaces, before, during, and after events.
KNOWLEDGE, SKILLS, AND ABILITIES
Ability to respond quickly and accurately to guest requests.
Be a professional, enthusiastic, responsible, and dependable team member.
Possess good organizational skills.
Ability to work well under pressure and maintain composure in a high-volume environment.
Willingness to work in a collaborative environment with team members from diverse backgrounds.
Ability to comprehend simple instructions, short correspondence, and memos.
MINIMUM QUALIFICATIONS
Previous restaurant or customer service experience preferred.
EDUCATION/ FORMAL TRAINING
No prior experience or training required.
LICENSES & CERTIFICATIONS
Food Handles Permit or complete certification during initial 30 days of hire.
WORK ENVIRONMENT
This position is 90% indoors and 10% outdoors and may be exposed to wet, hot, or cold conditions at times.
Moderate noise level and at times may be loud.
Available to work day, evening, night, weekends and/ or occasional holidays.
High traffic/ volume environment and will be required to spend a majority of time on feet.
PHYSICAL DEMANDS
Ability to lift, pull, push, and transport up to 50 lbs.
Ability to bend and squat repeatedly as well as reach high and low objects.
Ability to walk and stand for long periods of time.
Walk safely around busy tables and kitchen.
PERKS & BENEFITS FULL TIME BENEFITS:
Medical, dental, and vision insurance
Health Savings Account
Basic Life and AD&D insurance
Accident & Critical Illness insurance
Paid time off for vacation, sick time, and holidays
Eligible to participate in the Companys 401(k) program with employer matching
FULL TIME AND PART TIME BENEFITS:
Complimentary employee lunch
Free golf!
Friends & Family Discount at Homestead
Eligible to participate in the Employee Referral Bonus Program
Homestead is an Equal Opportunity Employer About Homestead Dating back to 1886, the Homestead Resort & Golf Club is a historical and unique hotel with years of history in the making. The resort includes a golf course, 127 guest rooms and suites, and a crater that is 65 feet deep and naturally filled with mineral water that continuously flows at 96 degrees year round. This crater has become a very well known attraction around the world and is a top spot for taking a mineral water soak, doing paddle board yoga or scuba dive certification. The entire resort is undergoing a rebranding and renovation of all guest rooms, food outlets, golf course, landscape, pools, spa and much more, and the excitement is palpable. Working with our team allows for great experience today in an everchanging environment with the rebranding and renovation, and will be followed by a consistently beautiful resort with all new amenities that will be one of the top resorts for a guest to visit. We are building an incredible team to be a part of this project, and offer positions in all areas from the golf course, banquets, room operations and food & beverage to accounting, human resources, sales and events management.. We can't wait to meet you!
The overall objective and purpose of Banquet Set Up is to provide exceptional guest services for resort events by assisting with the maintenance and coordination of banquets and events by providing set-up, break down, and post event clean-up of all assigned events. This is a seasonal position. Help is needed from now until the end of October. CORE RESPONSIBILITIES
Set up and break down of banquet and events space per Banquet Event Order (BEO) instructions, including tables, table complements, table linens, table settings, center pieces, dishes, and all other event provisions.
Ensure that areas are properly set and ready for execution at the appointed time.
Observe guests to fulfill any additional requests and anticipate future needs.
Provide friendly and professional guest service with genuine care.
Respond promptly, courteously, and effectively to guest inquiries, requests, and concerns.
Coordinate details and work collaboratively with guest contact person, banquet servers, conference service manager, and kitchen staff to ensure accurate set up.
Actively participate in pre-function meetings.
Monitor and maintain cleanliness, sanitation, and organization of banquet spaces, before, during, and after events.
KNOWLEDGE, SKILLS, AND ABILITIES
Ability to respond quickly and accurately to guest requests.
Be a professional, enthusiastic, responsible, and dependable team member.
Possess good organizational skills.
Ability to work well under pressure and maintain composure in a high-volume environment.
Willingness to work in a collaborative environment with team members from diverse backgrounds.
Ability to comprehend simple instructions, short correspondence, and memos.
MINIMUM QUALIFICATIONS
Previous restaurant or customer service experience preferred.
EDUCATION/ FORMAL TRAINING
No prior experience or training required.
LICENSES & CERTIFICATIONS
Food Handles Permit or complete certification during initial 30 days of hire.
WORK ENVIRONMENT
This position is 90% indoors and 10% outdoors and may be exposed to wet, hot, or cold conditions at times.
Moderate noise level and at times may be loud.
Available to work day, evening, night, weekends and/ or occasional holidays.
High traffic/ volume environment and will be required to spend a majority of time on feet.
PHYSICAL DEMANDS
Ability to lift, pull, push, and transport up to 50 lbs.
Ability to bend and squat repeatedly as well as reach high and low objects.
Ability to walk and stand for long periods of time.
Walk safely around busy tables and kitchen.
PERKS & BENEFITS FULL TIME BENEFITS:
Medical, dental, and vision insurance
Health Savings Account
Basic Life and AD&D insurance
Accident & Critical Illness insurance
Paid time off for vacation, sick time, and holidays
Eligible to participate in the Companys 401(k) program with employer matching
FULL TIME AND PART TIME BENEFITS:
Complimentary employee lunch
Free golf!
Friends & Family Discount at Homestead
Eligible to participate in the Employee Referral Bonus Program
Homestead is an Equal Opportunity Employer About Homestead Dating back to 1886, the Homestead Resort & Golf Club is a historical and unique hotel with years of history in the making. The resort includes a golf course, 127 guest rooms and suites, and a crater that is 65 feet deep and naturally filled with mineral water that continuously flows at 96 degrees year round. This crater has become a very well known attraction around the world and is a top spot for taking a mineral water soak, doing paddle board yoga or scuba dive certification. The entire resort is undergoing a rebranding and renovation of all guest rooms, food outlets, golf course, landscape, pools, spa and much more, and the excitement is palpable. Working with our team allows for great experience today in an everchanging environment with the rebranding and renovation, and will be followed by a consistently beautiful resort with all new amenities that will be one of the top resorts for a guest to visit. We are building an incredible team to be a part of this project, and offer positions in all areas from the golf course, banquets, room operations and food & beverage to accounting, human resources, sales and events management.. We can't wait to meet you!