Hustle Notice Biz
Call Center Representative
Department:
Comvox Co
Employment Type:
Full Time
Location:
San Antonio, TX
Compensation:
$47,000 - $53,000 / year
Description
We are seeking a dedicated and enthusiastic Call Center Representative to join our dynamic team. In this role, you will be the frontline representative for our company, assisting customers with inquiries, resolving issues, and providing top-notch service. As a Call Center Representative, you will handle a high volume of incoming calls, ensuring each customer receives knowledgeable, accurate, and friendly assistance.
Key Responsibilities Handle incoming calls from customers and assist them with inquiries. Resolve customer issues efficiently and effectively. Provide accurate product information and support. Log customer interactions and maintain records in the CRM system. Collaborate with team members to enhance customer service processes. Follow up with customers to ensure satisfaction with solutions provided. Identify and escalate complex issues to appropriate departments. Skills, Knowledge and Expertise
High school diploma or equivalent; further education is a plus. Proven experience in a customer service or call center environment. Excellent verbal communication skills and a friendly demeanor. Ability to handle stressful situations with professionalism and poise. Familiarity with CRM systems and Microsoft Office Suite. Strong problem-solving skills and attention to detail. Benefits
Competitive salary within the range of $47,000 - $53,000 per year. Opportunities for career growth and professional development. Comprehensive training and ongoing support. Health, dental, and vision insurance options. Paid time off and company holidays. Positive and team-oriented work environment.
Department:
Comvox Co
Employment Type:
Full Time
Location:
San Antonio, TX
Compensation:
$47,000 - $53,000 / year
Description
We are seeking a dedicated and enthusiastic Call Center Representative to join our dynamic team. In this role, you will be the frontline representative for our company, assisting customers with inquiries, resolving issues, and providing top-notch service. As a Call Center Representative, you will handle a high volume of incoming calls, ensuring each customer receives knowledgeable, accurate, and friendly assistance.
Key Responsibilities Handle incoming calls from customers and assist them with inquiries. Resolve customer issues efficiently and effectively. Provide accurate product information and support. Log customer interactions and maintain records in the CRM system. Collaborate with team members to enhance customer service processes. Follow up with customers to ensure satisfaction with solutions provided. Identify and escalate complex issues to appropriate departments. Skills, Knowledge and Expertise
High school diploma or equivalent; further education is a plus. Proven experience in a customer service or call center environment. Excellent verbal communication skills and a friendly demeanor. Ability to handle stressful situations with professionalism and poise. Familiarity with CRM systems and Microsoft Office Suite. Strong problem-solving skills and attention to detail. Benefits
Competitive salary within the range of $47,000 - $53,000 per year. Opportunities for career growth and professional development. Comprehensive training and ongoing support. Health, dental, and vision insurance options. Paid time off and company holidays. Positive and team-oriented work environment.