Pilot Property Management LLC
Community Association Manager
Pilot Property Management LLC, San Mateo, California, United States, 94409
Join to apply for the
Community Association Manager
role at
Pilot Property Management, Inc. Description Keystone Pacific Property Management, LLC is a prestigious property management firm headquartered in Irvine, CA, with offices throughout Southern California, Colorado, and Idaho. Since 1982, we have led the way in providing superior customer care for our clients in planned-unit developments, condos, mixed-use, commercial, new project developments, onsite communities, and master-planned community associations. Opportunity We have excellent opportunities for experienced Community Association Managers to join our team in our San Mateo office. If you are seeking a collaborative and supportive environment with growth opportunities, continue reading below! Summary : Manages a portfolio of community associations, performing office and non-manual work related to the management of community associations. Exercises discretion and independent judgment on significant matters. Provides excellent customer service to homeowners, board members, committee members, and vendors, ensuring client satisfaction and account retention. Why Join Keystone? Keystone is dedicated to empowering our team members to improve lives beyond expectations. We offer an excellent service environment, professional growth, leadership nurturing, and a culture of open feedback and continuous development. Keystone is a certified Great Place to Work, reflecting our commitment to a positive, supportive work environment. What We Offer Competitive Salary Hybrid and Flexible Work Arrangements Work-Life Balance Career Growth Opportunities Training and Mentorship in HOA Industry Support for Continued Education Cell Phone Stipend Mileage Reimbursement Medical, Dental, Vision Insurance Flexible Spending Account Pet Insurance Pre-Paid Legal Employer Paid Basic Life/AD&D Insurance Voluntary Life and Short-Term Disability Insurance Employee Assistance Program 401(k) with Company Match Financial and Wellness Education Paid Time Off and Holidays Requirements Essential Duties: Manage operations for community associations Lead and consult with clients on community management best practices Organize and run Board Meetings and annual owners meetings Collaborate with Boards, vendors, contractors, homeowners Manage budgets and financials Supervise vendors and ensure assessments are paid timely Maintain client satisfaction and adhere to company policies Qualifications: Valid Drivers License and clean DMV record Reliable transportation Strong HOA industry knowledge Excellent client service, computer skills, leadership, communication Ability to attend evening meetings and perform after-hours work Experience and Education: 3-4 years HOA management experience 2-3 years customer service experience CAI or CACM certification preferred Bachelors Degree preferred, High School Diploma or GED required Work Environment Office setting with ability to drive to communities, sit, stand, and operate equipment. Accommodations available for disabilities. Visit our social media or website for more info: www.kppm.com, and apply via our Careers page. Reasonable accommodations will be provided for qualified individuals with disabilities. Contact hr@keystonepacific.com for assistance. Keystone Pacific Property Management, LLC is an equal opportunity employer. All applicants will undergo a background check. Salary Range: $75,000 - $85,000 annually #J-18808-Ljbffr
Community Association Manager
role at
Pilot Property Management, Inc. Description Keystone Pacific Property Management, LLC is a prestigious property management firm headquartered in Irvine, CA, with offices throughout Southern California, Colorado, and Idaho. Since 1982, we have led the way in providing superior customer care for our clients in planned-unit developments, condos, mixed-use, commercial, new project developments, onsite communities, and master-planned community associations. Opportunity We have excellent opportunities for experienced Community Association Managers to join our team in our San Mateo office. If you are seeking a collaborative and supportive environment with growth opportunities, continue reading below! Summary : Manages a portfolio of community associations, performing office and non-manual work related to the management of community associations. Exercises discretion and independent judgment on significant matters. Provides excellent customer service to homeowners, board members, committee members, and vendors, ensuring client satisfaction and account retention. Why Join Keystone? Keystone is dedicated to empowering our team members to improve lives beyond expectations. We offer an excellent service environment, professional growth, leadership nurturing, and a culture of open feedback and continuous development. Keystone is a certified Great Place to Work, reflecting our commitment to a positive, supportive work environment. What We Offer Competitive Salary Hybrid and Flexible Work Arrangements Work-Life Balance Career Growth Opportunities Training and Mentorship in HOA Industry Support for Continued Education Cell Phone Stipend Mileage Reimbursement Medical, Dental, Vision Insurance Flexible Spending Account Pet Insurance Pre-Paid Legal Employer Paid Basic Life/AD&D Insurance Voluntary Life and Short-Term Disability Insurance Employee Assistance Program 401(k) with Company Match Financial and Wellness Education Paid Time Off and Holidays Requirements Essential Duties: Manage operations for community associations Lead and consult with clients on community management best practices Organize and run Board Meetings and annual owners meetings Collaborate with Boards, vendors, contractors, homeowners Manage budgets and financials Supervise vendors and ensure assessments are paid timely Maintain client satisfaction and adhere to company policies Qualifications: Valid Drivers License and clean DMV record Reliable transportation Strong HOA industry knowledge Excellent client service, computer skills, leadership, communication Ability to attend evening meetings and perform after-hours work Experience and Education: 3-4 years HOA management experience 2-3 years customer service experience CAI or CACM certification preferred Bachelors Degree preferred, High School Diploma or GED required Work Environment Office setting with ability to drive to communities, sit, stand, and operate equipment. Accommodations available for disabilities. Visit our social media or website for more info: www.kppm.com, and apply via our Careers page. Reasonable accommodations will be provided for qualified individuals with disabilities. Contact hr@keystonepacific.com for assistance. Keystone Pacific Property Management, LLC is an equal opportunity employer. All applicants will undergo a background check. Salary Range: $75,000 - $85,000 annually #J-18808-Ljbffr