Compunnel
Job Summary
We are seeking a highly professional and career-driven Sr. Customer Support / Account Representative to join our team. In this role, you will handle incoming phone calls regarding a wide range of service inquiries related to Client accounts. You will deliver exceptional client support with accuracy and efficiency, while consistently meeting departmental performance metrics. This is an excellent opportunity for individuals passionate about financial services and committed to delivering world-class service.
Key Responsibilities Respond promptly and accurately to incoming service inquiries by phone Provide support for Client Cash Management products and services Assist clients with Client Online (client website) and Mobile app Address general account and financial-related inquiries Work effectively in a fast-paced, team-oriented environment Manage multiple tasks and adapt quickly to changes within the financial services center
Required Qualifications Strong communication and interpersonal skills Proven ability to work in a high-volume, fast-paced environment Ability to multitask and remain adaptable to change Strong attention to detail and commitment to
accuracy
Preferred Qualifications College degree Previous contact center experience
Certifications None required
Education:
Bachelors Degree
We are seeking a highly professional and career-driven Sr. Customer Support / Account Representative to join our team. In this role, you will handle incoming phone calls regarding a wide range of service inquiries related to Client accounts. You will deliver exceptional client support with accuracy and efficiency, while consistently meeting departmental performance metrics. This is an excellent opportunity for individuals passionate about financial services and committed to delivering world-class service.
Key Responsibilities Respond promptly and accurately to incoming service inquiries by phone Provide support for Client Cash Management products and services Assist clients with Client Online (client website) and Mobile app Address general account and financial-related inquiries Work effectively in a fast-paced, team-oriented environment Manage multiple tasks and adapt quickly to changes within the financial services center
Required Qualifications Strong communication and interpersonal skills Proven ability to work in a high-volume, fast-paced environment Ability to multitask and remain adaptable to change Strong attention to detail and commitment to
accuracy
Preferred Qualifications College degree Previous contact center experience
Certifications None required
Education:
Bachelors Degree