Uphams Corner Health Center
Job Details
Job Location 415 Columbia Rd - Dorchester, MA
Position Type Full Time 30+ hours
Education Level High School
Travel Percentage None
Job Shift Day
Job Category Health Care
Description
Position Title:
Medical Assistant Department:
Nursing Supervisor:
Medical Assistant Supervisor Status / Hours per week:
Non-Exempt / 40 hours
Primary Function:
Provide excellent customer service to patients, health center staff and outside agencies. Provide quality support care to patients by working as a multidisciplinary care team member within a specific clinical team and across the health center.
Duties & Responsibilities:
General Clinical Activity: • Welcome and escort patients from waiting room to examination rooms; coordinate patient flow. • Perform other point-of-care testing as directed by clinical staff, including obtaining oropharyngeal swabs for throat culture and rapid strep tests, urine dips and pregnancy tests, and finger-sticks for A1C and glucose levels. • Take and record vital signs and other measurements appropriate to age and visit such as height, weight, head circumference, blood pressure, visual acuity, hearing, etc.as part of triaging the patient. • Take chief complaint and/or pain scale as necessary. • Screen for smoking and family planning needs as directed. • Assist patients in completing pre-visit screening forms and enter results into patient record. • Assist provider in examination of patients as needed. • Anticipate provider interpreter needs and provide interpreter services for providers and nurses. • Administer EKGs, perform non-stress tests, etc, as requested. • Inform waiting patients of any unexpected delays. • Administer immunizations to patients. • Assist with triaging telephone calls as per policy and procedure. • With direction from clinical staff, send patients for appropriate labs before examination by provider. • Assist with completing school and other forms for patients. • Float to various practice areas for medical assistant coverage as needed in PC/OB-GYN, UC and PEDI. • Participate in clinical care session planning and team huddles. • Collaborate with nursing on various support tasks and needs including patient outreach for care management activities.
Technical: • Prepare examination rooms for daily use; clean rooms as required after each patient. • Perform QC's (Quality Controls) for point-of-care testing daily/monthly and document appropriately. • Stock assigned rooms with appropriate supplies and instruments. Inform supervisor when supplies are running low. • Ensure that multi-dose vials of solutions are dated when opened and disposed of promptly when expired. • Prepare instruments for sterilization and sterilize instruments as scheduled. • Perform biologic test on autoclave and document appropriately. • Inspect and replace sharps containers as needed. • Adhere to universal precautions guidelines. • Performs other related duties as required.
COVID-19 Activity:
• Perform nasal swabs on patients/non-patients and employees who require medical testing, who may have symptoms of COVID 19 or require testing to rule-out exposure by following the protocol for community COVID-19 testing. • Ensure proper labeling and storing of collected samples. • Follow protocol for personal protective equipment PPE. • Perform testing follow-up activity. • Support logistical operations of the testing unit. • Perform a temperature check and verbal screening of COVID-19 symptoms and exposure risk for all persons entering the building following written protocol. • Follow protocol for personal protective equipment PPE. • Clean and disinfect the work areas as directed. • Sanitize exam equipment in between all screening.
Other: • Participate in clinical team and departmental meetings. • Participate in quality improvement activities and trainings. • Provide emotional support to patient and family as needed. • Maintain patient confidentiality at all times.
Qualifications
Minimum Basic Knowledge:
• Medical Assistant certification at time of hire or within first 6 months of employment. • CPR certification to be completed within first 6 months of employment.
Experience & Qualifications: Essential Duties/Skills Required:
• 1 year experience preferred.
• Upon hire MA certification via AAMA, NHA, RMA required, or within 6 months of employment.
• Ability to learn medical assisting tasks as required.
• Bilingual preferred (Cape Verdean Creole or Portuguese, Spanish).
• Excellent interpersonal communication and skills whether in person, via the telephone and/or in writing.
• Superior service attitude; along with being compassionate and kind.
• Comfortable in a practice environment/culture that promotes ongoing change toward process improvement.
• Ability to stand/walk for extended periods of time.
• Ability to work at least 2 evenings a week and rotating weekends required.
• Ability to greet staff, patient and visitors in a pleasant and helpful manner with strong focus on customer service.
• Must be reliable and punctual.
Independent Action: None
Supervisory Responsibility: There are no supervisory responsibilities.
Define Access Level to PHI:
Level 4
[Authorized to access full health information. UCHC position and job responsibilities involve the provision of patient care and working as a clinical team member. Staff in this category level, although allowed full access, should only access the necessary information for each respective treatment encounter/circumstance].
Job Location 415 Columbia Rd - Dorchester, MA
Position Type Full Time 30+ hours
Education Level High School
Travel Percentage None
Job Shift Day
Job Category Health Care
Description
Position Title:
Medical Assistant Department:
Nursing Supervisor:
Medical Assistant Supervisor Status / Hours per week:
Non-Exempt / 40 hours
Primary Function:
Provide excellent customer service to patients, health center staff and outside agencies. Provide quality support care to patients by working as a multidisciplinary care team member within a specific clinical team and across the health center.
Duties & Responsibilities:
General Clinical Activity: • Welcome and escort patients from waiting room to examination rooms; coordinate patient flow. • Perform other point-of-care testing as directed by clinical staff, including obtaining oropharyngeal swabs for throat culture and rapid strep tests, urine dips and pregnancy tests, and finger-sticks for A1C and glucose levels. • Take and record vital signs and other measurements appropriate to age and visit such as height, weight, head circumference, blood pressure, visual acuity, hearing, etc.as part of triaging the patient. • Take chief complaint and/or pain scale as necessary. • Screen for smoking and family planning needs as directed. • Assist patients in completing pre-visit screening forms and enter results into patient record. • Assist provider in examination of patients as needed. • Anticipate provider interpreter needs and provide interpreter services for providers and nurses. • Administer EKGs, perform non-stress tests, etc, as requested. • Inform waiting patients of any unexpected delays. • Administer immunizations to patients. • Assist with triaging telephone calls as per policy and procedure. • With direction from clinical staff, send patients for appropriate labs before examination by provider. • Assist with completing school and other forms for patients. • Float to various practice areas for medical assistant coverage as needed in PC/OB-GYN, UC and PEDI. • Participate in clinical care session planning and team huddles. • Collaborate with nursing on various support tasks and needs including patient outreach for care management activities.
Technical: • Prepare examination rooms for daily use; clean rooms as required after each patient. • Perform QC's (Quality Controls) for point-of-care testing daily/monthly and document appropriately. • Stock assigned rooms with appropriate supplies and instruments. Inform supervisor when supplies are running low. • Ensure that multi-dose vials of solutions are dated when opened and disposed of promptly when expired. • Prepare instruments for sterilization and sterilize instruments as scheduled. • Perform biologic test on autoclave and document appropriately. • Inspect and replace sharps containers as needed. • Adhere to universal precautions guidelines. • Performs other related duties as required.
COVID-19 Activity:
• Perform nasal swabs on patients/non-patients and employees who require medical testing, who may have symptoms of COVID 19 or require testing to rule-out exposure by following the protocol for community COVID-19 testing. • Ensure proper labeling and storing of collected samples. • Follow protocol for personal protective equipment PPE. • Perform testing follow-up activity. • Support logistical operations of the testing unit. • Perform a temperature check and verbal screening of COVID-19 symptoms and exposure risk for all persons entering the building following written protocol. • Follow protocol for personal protective equipment PPE. • Clean and disinfect the work areas as directed. • Sanitize exam equipment in between all screening.
Other: • Participate in clinical team and departmental meetings. • Participate in quality improvement activities and trainings. • Provide emotional support to patient and family as needed. • Maintain patient confidentiality at all times.
Qualifications
Minimum Basic Knowledge:
• Medical Assistant certification at time of hire or within first 6 months of employment. • CPR certification to be completed within first 6 months of employment.
Experience & Qualifications: Essential Duties/Skills Required:
• 1 year experience preferred.
• Upon hire MA certification via AAMA, NHA, RMA required, or within 6 months of employment.
• Ability to learn medical assisting tasks as required.
• Bilingual preferred (Cape Verdean Creole or Portuguese, Spanish).
• Excellent interpersonal communication and skills whether in person, via the telephone and/or in writing.
• Superior service attitude; along with being compassionate and kind.
• Comfortable in a practice environment/culture that promotes ongoing change toward process improvement.
• Ability to stand/walk for extended periods of time.
• Ability to work at least 2 evenings a week and rotating weekends required.
• Ability to greet staff, patient and visitors in a pleasant and helpful manner with strong focus on customer service.
• Must be reliable and punctual.
Independent Action: None
Supervisory Responsibility: There are no supervisory responsibilities.
Define Access Level to PHI:
Level 4
[Authorized to access full health information. UCHC position and job responsibilities involve the provision of patient care and working as a clinical team member. Staff in this category level, although allowed full access, should only access the necessary information for each respective treatment encounter/circumstance].