Canopy
Founded in 1912 as an adoption agency, Canopy Children's Solutions is Mississippi's most comprehensive nonprofit provider of children's behavioral health, educational, and family support solutions. Canopy employs a diverse group of mission-driven individuals committed to honoring the voice of Mississippi children and families. Being an integral part of the Canopy team involves committing to the Core Values that drive our organization forward:
The
voice
of our children and families always comes first Relationships
matter and our differences make us stronger We take great
joy
in service to others Our families and our communities deserve our
very best Canopy has been designated a Great Place to Work® for the fifth consecutive year and is one of only eight companies in Mississippi to qualify for this certification in 2024-2025. Canopy's employees are charged with building a healthy work culture within their teams, that focus on trust, and the collective goal of helping kids thrive and families to overcome extraordinary challenges.
We offer a comprehensive benefits package for all eligible full-time employees. Benefits include, but are not limited to:
Competitive Compensation 403b Retirement Plan with Match Medical, Dental, Vision Insurance PTO/Vacation Employee Wellness Program and Counseling Services Quality Manager - Position Overview:
The Quality Manager provides support to the organization's quality management system by collaborating with varying levels of Canopy staff and key stakeholders to aid with quality monitoring, and subsequent continuous performance improvement activities. The Quality Manager must be technically skilled in locating and extracting data from various sources and be able to analyze and disseminate data in a clear manner that promotes action. The individual in this role must demonstrate proactive leadership skills and initiative in working with operational and Solution staff and leaders, be successful in fostering teamwork, and demonstrate commitment to the ongoing pursuit of excellence. Job Responsibilities:
Collaborate with internal and external customers, the Quality Management Committee and Solutions/Departments throughout the organization to review performance data against standards and the implementation of interventions to effect continuous improvement. Assist with analysis of key performance indicators and/or other data related to requirements. Report those findings, improvements and/or recommendations to the Quality Management Committee, Solution leaders, and other organizational leaders. Conduct evaluations based on best practices, monitors for trends and changes, and ensures findings are integrated into the performance improvement process and can be communicated back to solutions. Compile data related to key performance indicators for monthly, quarterly and yearly report compilation. Work with the Project Management Office to track and manage performance improvement initiatives. Develop training materials, presentations, or other needed resources related to best practices, or other areas related to the organization's Quality Management System. Provide coaching to staff and solution leaders related to best practices and highest standards in a variety of areas, as needed. Other duties, meetings or special projects as needed. Required Qualifications:
Bachelor's degree in a behavioral health or social services field. 2 years of experience working with evaluation tools/methods and electronic health record data systems. Knowledge of requirements related to quality management and outcome measurement. Experience in developing and delivering training programs related to quality improvement and accreditation standards preferred. Must have proficient skills in the use of Microsoft applications. Experience in a behavioral healthcare organization is preferred. Must have a valid Mississippi driver's license and be willing to travel.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
The
voice
of our children and families always comes first Relationships
matter and our differences make us stronger We take great
joy
in service to others Our families and our communities deserve our
very best Canopy has been designated a Great Place to Work® for the fifth consecutive year and is one of only eight companies in Mississippi to qualify for this certification in 2024-2025. Canopy's employees are charged with building a healthy work culture within their teams, that focus on trust, and the collective goal of helping kids thrive and families to overcome extraordinary challenges.
We offer a comprehensive benefits package for all eligible full-time employees. Benefits include, but are not limited to:
Competitive Compensation 403b Retirement Plan with Match Medical, Dental, Vision Insurance PTO/Vacation Employee Wellness Program and Counseling Services Quality Manager - Position Overview:
The Quality Manager provides support to the organization's quality management system by collaborating with varying levels of Canopy staff and key stakeholders to aid with quality monitoring, and subsequent continuous performance improvement activities. The Quality Manager must be technically skilled in locating and extracting data from various sources and be able to analyze and disseminate data in a clear manner that promotes action. The individual in this role must demonstrate proactive leadership skills and initiative in working with operational and Solution staff and leaders, be successful in fostering teamwork, and demonstrate commitment to the ongoing pursuit of excellence. Job Responsibilities:
Collaborate with internal and external customers, the Quality Management Committee and Solutions/Departments throughout the organization to review performance data against standards and the implementation of interventions to effect continuous improvement. Assist with analysis of key performance indicators and/or other data related to requirements. Report those findings, improvements and/or recommendations to the Quality Management Committee, Solution leaders, and other organizational leaders. Conduct evaluations based on best practices, monitors for trends and changes, and ensures findings are integrated into the performance improvement process and can be communicated back to solutions. Compile data related to key performance indicators for monthly, quarterly and yearly report compilation. Work with the Project Management Office to track and manage performance improvement initiatives. Develop training materials, presentations, or other needed resources related to best practices, or other areas related to the organization's Quality Management System. Provide coaching to staff and solution leaders related to best practices and highest standards in a variety of areas, as needed. Other duties, meetings or special projects as needed. Required Qualifications:
Bachelor's degree in a behavioral health or social services field. 2 years of experience working with evaluation tools/methods and electronic health record data systems. Knowledge of requirements related to quality management and outcome measurement. Experience in developing and delivering training programs related to quality improvement and accreditation standards preferred. Must have proficient skills in the use of Microsoft applications. Experience in a behavioral healthcare organization is preferred. Must have a valid Mississippi driver's license and be willing to travel.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.