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Bileddo Associates

Remote Live Chat Agent

Bileddo Associates, Elgin, Illinois, us, 60122

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We're looking for a

Live Chat Agent

to provide real-time customer support via online chat platforms. You'll address inquiries, resolve issues, and deliver a positive experience with professionalism and efficiency.

Responsibilities :

Respond to customer inquiries promptly and professionally. Resolve complaints and escalate complex issues when needed. Manage multiple chats simultaneously while maintaining quality. Update customer interaction records and provide feedback for process improvements. Requirements :

Excellent written communication and multitasking skills. Experience in customer service or a related field. Proficiency in live chat software and CRM tools.

Benefits : Competitive salary, flexible hours, and growth opportunities.

Join us to make a difference in customer satisfaction!