LVMH Group
Manage the operational expectations and overall business success of the boutique by working with the Store Manager and corporate partners on store operations, including stock management, facilities maintenance, security, supply ordering, finance compliance, training, POS systems, and communication systems. Provide recommendations and solutions for efficient business operations. The Operations Supervisor reports to the Store Manager.
Job Responsibilities
Team Management Manage Client Care & Retail Support Attract and recruit successful operations associates capable of development Train, lead, and develop the operations team; support operational training for all store staff Coach and lead performance, provide professional development, and nurture corporate culture Ensure internal control procedures are followed and monitored Streamline retail operations processes for efficiency and effectiveness Ensure store employees adhere to standard operating procedures and policies Lead health and safety procedures in partnership with the Store Manager Safeguard physical security of assets, customers, and employees Adherence to Policies and Procedures Train store employees on operational policies and procedures Enforce operational policies as per company guidelines Assist with inventory reconciliation and cycle counts Support risk management, security, employee issues, store cash controls, and audits Other Participate in ad hoc projects as decided by management Client Care Assist in the operation of the Client Care department to ensure efficiency and brand standards Collaborate with Store Management and Client Care to ensure staff training and adherence to directives Facilities Maintenance Recognize and address facilities maintenance issues promptly and cost-effectively Maintain cleanliness and organization of back-of-house areas Ensure the store is clean, well-maintained, and staff are responsible for store upkeep Profile
High school diploma or equivalent 3-5 years management experience with at least two direct reports Professional presentation and excellent communication skills Strong problem-solving skills, positive attitude, team player Knowledge of fashion, design, and a love of travel preferred Ability to lift up to 20 lbs Flexible to work varied shifts including days, evenings, weekends, and holidays It is not only the ambition to craft exceptional luggage but also the courage to question the status quo that lies at the heart of everything RIMOWA does. Since its founding by Paul Morszeck in 1898, RIMOWA has cultivated the pioneering spirit that is evident in every suitcase built. Inheriting his father’s visionary approach, it was Richard Morszeck who – inspired by the early days of aviation – discovered grooved aluminium as the ideal lightweight material for RIMOWA suitcases. A design classic was born. With the same ingenuity and courage as his father and grandfather, third generation owner Dieter Morszeck paved the way for RIMOWA’s global success. Thanks to his focus on state-of-the-art technology, uncompromising quality, and timeless design, RIMOWA suitcases have become the global companion of choice for a sophisticated clientele. Today, with 3,000 employees worldwide, RIMOWA continues to combine craftsmanship with precision technology and a commitment to courageous innovation, staying true to its heritage in today’s ever-changing world.
Crafting Dreams Starts With Yours
At LVMH, people make the difference in the art of crafting dreams.
Our people fuel our dynamic, entrepreneurial culture. We value collective ambitions, encouraging our talents to push boundaries and champion a curious, audacious mindset. Our commitment to excellence includes nurturing every individual with growth opportunities, empowering them to reach their full potential. We are committed to creating a positive, inclusive environment that supports and gives back to our community. Join us at LVMH, where your talent is central to our collective success.
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Team Management Manage Client Care & Retail Support Attract and recruit successful operations associates capable of development Train, lead, and develop the operations team; support operational training for all store staff Coach and lead performance, provide professional development, and nurture corporate culture Ensure internal control procedures are followed and monitored Streamline retail operations processes for efficiency and effectiveness Ensure store employees adhere to standard operating procedures and policies Lead health and safety procedures in partnership with the Store Manager Safeguard physical security of assets, customers, and employees Adherence to Policies and Procedures Train store employees on operational policies and procedures Enforce operational policies as per company guidelines Assist with inventory reconciliation and cycle counts Support risk management, security, employee issues, store cash controls, and audits Other Participate in ad hoc projects as decided by management Client Care Assist in the operation of the Client Care department to ensure efficiency and brand standards Collaborate with Store Management and Client Care to ensure staff training and adherence to directives Facilities Maintenance Recognize and address facilities maintenance issues promptly and cost-effectively Maintain cleanliness and organization of back-of-house areas Ensure the store is clean, well-maintained, and staff are responsible for store upkeep Profile
High school diploma or equivalent 3-5 years management experience with at least two direct reports Professional presentation and excellent communication skills Strong problem-solving skills, positive attitude, team player Knowledge of fashion, design, and a love of travel preferred Ability to lift up to 20 lbs Flexible to work varied shifts including days, evenings, weekends, and holidays It is not only the ambition to craft exceptional luggage but also the courage to question the status quo that lies at the heart of everything RIMOWA does. Since its founding by Paul Morszeck in 1898, RIMOWA has cultivated the pioneering spirit that is evident in every suitcase built. Inheriting his father’s visionary approach, it was Richard Morszeck who – inspired by the early days of aviation – discovered grooved aluminium as the ideal lightweight material for RIMOWA suitcases. A design classic was born. With the same ingenuity and courage as his father and grandfather, third generation owner Dieter Morszeck paved the way for RIMOWA’s global success. Thanks to his focus on state-of-the-art technology, uncompromising quality, and timeless design, RIMOWA suitcases have become the global companion of choice for a sophisticated clientele. Today, with 3,000 employees worldwide, RIMOWA continues to combine craftsmanship with precision technology and a commitment to courageous innovation, staying true to its heritage in today’s ever-changing world.
Crafting Dreams Starts With Yours
At LVMH, people make the difference in the art of crafting dreams.
Our people fuel our dynamic, entrepreneurial culture. We value collective ambitions, encouraging our talents to push boundaries and champion a curious, audacious mindset. Our commitment to excellence includes nurturing every individual with growth opportunities, empowering them to reach their full potential. We are committed to creating a positive, inclusive environment that supports and gives back to our community. Join us at LVMH, where your talent is central to our collective success.
#J-18808-Ljbffr