Fashion Institute of Design & Merchandising
Texas Gulf Coast Professional Services Manager
Fashion Institute of Design & Merchandising, Houston, Texas, United States, 77246
Texas Gulf Coast Professional Services Manager - (186968)
At HDR, our employee-owners are fully engaged in creating a welcoming environment where each of us is valued and respected, a place where everyone is empowered to bring their authentic selves and novel ideas to work every day. As we foster a culture of inclusion throughout our company and within our communities, we constantly ask ourselves: What is our impact on the world?
Watch Our Story:
https://www.hdrinc.com/our-story Each role in our organization makes a difference in our ability to change the world for the better. Read further to learn how you could help make great things possible in your community and around the world. In the role of Area Professional Services Manager, you’ll be a key leader in the Texas Gulf Coast operation, providing leadership and mentoring across our organization. Your responsibilities will include: Developing, coordinating, monitoring, and improving technical competencies of area staff and products to meet client needs and market drivers. Leading and monitoring the development and training of area staff in technical and business competencies. Overseeing workload balancing and work-sharing in collaboration with Area Business Group Managers to ensure qualified staffing of project teams. Assisting with daily operations, including project oversight, management reviews, financial management, and driving profitability at the project level. Leading quality assurance efforts to implement QA/QC Program activities and striving for continuous improvement. Supporting and assisting Area Business Development Leads in client management plans. Leading activities for continuous improvement, including the development and use of technical standards, procedures, best practices, and lessons learned. Participating in project reviews and supporting project teams with claims and loss management. Leading the Area mentoring initiative. Overseeing technical and digital delivery evolution in collaboration with subject matter experts. Working with the Area Manager to streamline and coordinate business processes in line with policies. Ensuring the implementation of quality standards and best practices. Engaging in community activities and serving as an HDR ambassador. Collaborating with operations, market sectors, business classes, and delivery leaders. Participating in strategic planning and its implementation across business groups. Supporting hiring and retention of key staff. Serving as a champion for BGX opportunities. Supporting communication and coordination within all business groups. Representing local leadership for quality and supporting the Quality Management System implementation. Supervising the Area Quality Records Coordinator. Aligning Area Operations and Project Delivery with HDR and industry best practices in collaboration with Regional and National Directors. Serving as Technical Director and/or Quality Control Manager for large, complex projects or programs. Performing other duties as needed in conjunction with the Area Manager. Preferred Qualifications Experience leading and managing transportation engineering projects. Required Qualifications Bachelor's degree in a related field. Minimum 15 years of experience. Professional or engineering registration and extensive related technical expertise. Experience managing and developing diverse teams. Cooperative work with operations, technical, and marketing managers on professional services efforts. Commitment to quality, improvement, and HDR values. Active participation in our employee-owned culture is essential. What We Believe HDR is our company. We build on each other's experiences and perspectives to make great things possible every day, shaping our collaborative culture, fostering trust, and connecting us closer to our clients and communities. Our Commitment As employee owners, we are committed to creating an inclusive environment where everyone is welcomed, valued, respected, and empowered to bring their authentic selves to work daily. Our Employee Network Groups (Asian Pacific, Black, Hispanic/Latino(a), LGBTQ+, People with Disabilities, Veterans, Women, Young Professionals) foster belonging and support, with executive sponsors and open to all employees.
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https://www.hdrinc.com/our-story Each role in our organization makes a difference in our ability to change the world for the better. Read further to learn how you could help make great things possible in your community and around the world. In the role of Area Professional Services Manager, you’ll be a key leader in the Texas Gulf Coast operation, providing leadership and mentoring across our organization. Your responsibilities will include: Developing, coordinating, monitoring, and improving technical competencies of area staff and products to meet client needs and market drivers. Leading and monitoring the development and training of area staff in technical and business competencies. Overseeing workload balancing and work-sharing in collaboration with Area Business Group Managers to ensure qualified staffing of project teams. Assisting with daily operations, including project oversight, management reviews, financial management, and driving profitability at the project level. Leading quality assurance efforts to implement QA/QC Program activities and striving for continuous improvement. Supporting and assisting Area Business Development Leads in client management plans. Leading activities for continuous improvement, including the development and use of technical standards, procedures, best practices, and lessons learned. Participating in project reviews and supporting project teams with claims and loss management. Leading the Area mentoring initiative. Overseeing technical and digital delivery evolution in collaboration with subject matter experts. Working with the Area Manager to streamline and coordinate business processes in line with policies. Ensuring the implementation of quality standards and best practices. Engaging in community activities and serving as an HDR ambassador. Collaborating with operations, market sectors, business classes, and delivery leaders. Participating in strategic planning and its implementation across business groups. Supporting hiring and retention of key staff. Serving as a champion for BGX opportunities. Supporting communication and coordination within all business groups. Representing local leadership for quality and supporting the Quality Management System implementation. Supervising the Area Quality Records Coordinator. Aligning Area Operations and Project Delivery with HDR and industry best practices in collaboration with Regional and National Directors. Serving as Technical Director and/or Quality Control Manager for large, complex projects or programs. Performing other duties as needed in conjunction with the Area Manager. Preferred Qualifications Experience leading and managing transportation engineering projects. Required Qualifications Bachelor's degree in a related field. Minimum 15 years of experience. Professional or engineering registration and extensive related technical expertise. Experience managing and developing diverse teams. Cooperative work with operations, technical, and marketing managers on professional services efforts. Commitment to quality, improvement, and HDR values. Active participation in our employee-owned culture is essential. What We Believe HDR is our company. We build on each other's experiences and perspectives to make great things possible every day, shaping our collaborative culture, fostering trust, and connecting us closer to our clients and communities. Our Commitment As employee owners, we are committed to creating an inclusive environment where everyone is welcomed, valued, respected, and empowered to bring their authentic selves to work daily. Our Employee Network Groups (Asian Pacific, Black, Hispanic/Latino(a), LGBTQ+, People with Disabilities, Veterans, Women, Young Professionals) foster belonging and support, with executive sponsors and open to all employees.
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