Fashion Institute of Design & Merchandising
Texas Gulf Coast Professional Services Manager
Fashion Institute of Design & Merchandising, Houston, Texas, United States, 77246
Texas Gulf Coast Professional Services Manager - (186968)
At HDR, our employee-owners are fully engaged in creating a welcoming environment where each of us is valued and respected, a place where everyone is empowered to bring their authentic selves and novel ideas to work every day. As we foster a culture of inclusion throughout our company and within our communities, we constantly ask ourselves: What is our impact on the world?
Watch Our Story: https://www.hdrinc.com/our-story
Each and every role throughout our organization makes a difference in our ability to change the world for the better. Read further to learn how you could help make great things possible not only in your community, but around the world.
In the role of Area Professional Services Manager, you’ll be a key leader in the Texas Gulf Coast operation, providing leadership and mentoring across our organization. We'll count on you to:
Responsibilities
Be responsible to the Area Manager to develop, coordinate, monitor and improve technical competencies of area staff and products to meet client needs and market drivers
Lead and monitor development and training of area staff in technical and business competencies
In concert with Area Business Group Managers, oversee workload balancing and coordination of work‑sharing, to ensure qualified staffing of project teams
Assist with daily operations, such as project oversight, management reviews, financials, and driving profitability at the project level
Lead quality assurance efforts to implement QA/QC Program activities striving for continuous improvement
Support and assist Area Business Development Leads in driving client management plans
Lead and monitor activities for continuous improvement including development and use of technical standards, procedures, best practices and lessons learned
Lead and participate in project reviews and support project teams with management of claims and losses
Lead the Area mentoring initiative
Oversee technical and digital delivery evolution, in collaboration with subject matter experts
Work with AM to streamline and coordinate business processes consistent with Area and corporate policies
Oversee and ensure implementation of quality, standards, and best practices
Be involved in community activities and serve as an outward facing HDR Ambassador
Collaborate with Area operations, market sectors, business classes, and delivery leaders
Participate in Area strategic planning and plan implementation across all business groups
Support area activities related to hiring and retaining key staff
Serve as a champion for BGX opportunities
Support communication and coordination within all business groups
Serve as the local leadership representative for quality and support the implementation of the Quality Management System
Supervises the Area Quality Records Coordinator, overseeing the administration of the area’s quality local processes
Work collaboratively with Regional and National Professional Services Directors to align Area Operations and Project Delivery with HDR and Industry Best Practices
Serve as Technical Director and/or Quality Control Manager for large, complex projects/programs
Perform other duties as needed in conjunction with the Area Manager
Preferred Qualifications
Experience leading and managing the delivery of transportation engineering projects
Required Qualifications
Bachelor’s degree in a related field
A minimum of 15 years of experience
Maintains professional or engineering registration and has extensive related technical expertise
Experienced in management and development of diverse teams
Works cooperatively with operations managers, technical staff and marketing managers on professional services‑related efforts
Committed to quality, improvement and HDR values
An attitude and commitment to being an active participant of our employee‑owned culture is a must
What We Believe HDR is our company. Together, we build on each other's life experiences and perspectives to make great things possible every day. This shapes our collaborative culture, encourages organizational trust and connects us closer to the clients and communities we serve.
Our Commitment As employee owners, we all have a role in creating an inclusive environment where each of us is welcomed, valued, respected and empowered to bring our authentic selves to work every day.
Our eight Employee Network Groups (Asian Pacific, Black, Hispanic/Latino(a), LGBTQ+, People with Disabilities, Veterans, Women, Young Professionals) help create a sense of belonging and foster a supportive environment where everyone is empowered to engage and contribute. Each group has an executive sponsor and is open to all employees.
Primary Location United States - Texas - Houston
Industry Administrative
Schedule Full-time
Employee Status Regular
Business Class: Marketing and Admin
Job Posting Aug 21, 2025
Employment Equity At HDR, we are committed to the principles of employment equity. We are an affirmative action and equal opportunity employer.
We consider all qualified applicants, regardless of criminal histories, arrest, and conviction records.
Ready to learn more? Let's work together to make great things possible.
We design solutions to the world's greatest challenges. We're always looking for great talent to join our global teams.
#J-18808-Ljbffr
At HDR, our employee-owners are fully engaged in creating a welcoming environment where each of us is valued and respected, a place where everyone is empowered to bring their authentic selves and novel ideas to work every day. As we foster a culture of inclusion throughout our company and within our communities, we constantly ask ourselves: What is our impact on the world?
Watch Our Story: https://www.hdrinc.com/our-story
Each and every role throughout our organization makes a difference in our ability to change the world for the better. Read further to learn how you could help make great things possible not only in your community, but around the world.
In the role of Area Professional Services Manager, you’ll be a key leader in the Texas Gulf Coast operation, providing leadership and mentoring across our organization. We'll count on you to:
Responsibilities
Be responsible to the Area Manager to develop, coordinate, monitor and improve technical competencies of area staff and products to meet client needs and market drivers
Lead and monitor development and training of area staff in technical and business competencies
In concert with Area Business Group Managers, oversee workload balancing and coordination of work‑sharing, to ensure qualified staffing of project teams
Assist with daily operations, such as project oversight, management reviews, financials, and driving profitability at the project level
Lead quality assurance efforts to implement QA/QC Program activities striving for continuous improvement
Support and assist Area Business Development Leads in driving client management plans
Lead and monitor activities for continuous improvement including development and use of technical standards, procedures, best practices and lessons learned
Lead and participate in project reviews and support project teams with management of claims and losses
Lead the Area mentoring initiative
Oversee technical and digital delivery evolution, in collaboration with subject matter experts
Work with AM to streamline and coordinate business processes consistent with Area and corporate policies
Oversee and ensure implementation of quality, standards, and best practices
Be involved in community activities and serve as an outward facing HDR Ambassador
Collaborate with Area operations, market sectors, business classes, and delivery leaders
Participate in Area strategic planning and plan implementation across all business groups
Support area activities related to hiring and retaining key staff
Serve as a champion for BGX opportunities
Support communication and coordination within all business groups
Serve as the local leadership representative for quality and support the implementation of the Quality Management System
Supervises the Area Quality Records Coordinator, overseeing the administration of the area’s quality local processes
Work collaboratively with Regional and National Professional Services Directors to align Area Operations and Project Delivery with HDR and Industry Best Practices
Serve as Technical Director and/or Quality Control Manager for large, complex projects/programs
Perform other duties as needed in conjunction with the Area Manager
Preferred Qualifications
Experience leading and managing the delivery of transportation engineering projects
Required Qualifications
Bachelor’s degree in a related field
A minimum of 15 years of experience
Maintains professional or engineering registration and has extensive related technical expertise
Experienced in management and development of diverse teams
Works cooperatively with operations managers, technical staff and marketing managers on professional services‑related efforts
Committed to quality, improvement and HDR values
An attitude and commitment to being an active participant of our employee‑owned culture is a must
What We Believe HDR is our company. Together, we build on each other's life experiences and perspectives to make great things possible every day. This shapes our collaborative culture, encourages organizational trust and connects us closer to the clients and communities we serve.
Our Commitment As employee owners, we all have a role in creating an inclusive environment where each of us is welcomed, valued, respected and empowered to bring our authentic selves to work every day.
Our eight Employee Network Groups (Asian Pacific, Black, Hispanic/Latino(a), LGBTQ+, People with Disabilities, Veterans, Women, Young Professionals) help create a sense of belonging and foster a supportive environment where everyone is empowered to engage and contribute. Each group has an executive sponsor and is open to all employees.
Primary Location United States - Texas - Houston
Industry Administrative
Schedule Full-time
Employee Status Regular
Business Class: Marketing and Admin
Job Posting Aug 21, 2025
Employment Equity At HDR, we are committed to the principles of employment equity. We are an affirmative action and equal opportunity employer.
We consider all qualified applicants, regardless of criminal histories, arrest, and conviction records.
Ready to learn more? Let's work together to make great things possible.
We design solutions to the world's greatest challenges. We're always looking for great talent to join our global teams.
#J-18808-Ljbffr