Hand & Stone Massage and Facial Spa
General Manager in Training - Princeton
Hand & Stone Massage and Facial Spa, Princeton, New Jersey, us, 08543
Spa Leader
Hand & Stone Massage and Facial Spa Princeton located at 560 Nassau Park Blvd, Princeton, NJ 08540 is searching for a dynamic Spa Leader! The ideal candidate is a self-starter, and excels in driving sales while fostering a positive team environment. As a General Manager in Training (GMIT), you will begin your career with a strong focus on front desk operations, client experience, and sales performance. This role is designed to prepare you for future management opportunities, with a clear pathway to leading your own location. If you are a motivated leader passionate about growth and success, we'd love to hear from you! What Sets Us Apart? FGG Spa, LLC is a growth-focused franchisee of Hand & Stone Massage and Facial Spa, currently operating 60 locations across 8 states. No matter how big we get, the core of our company culture is to PUT PEOPLE FIRST! Enjoy a nurturing work environment where your growth and well-being are top priorities! Your journey with us goes beyond onboarding - enhance your spa industry career through regular sales coaching and training, and opportunities to grow into a successful spa leader. Compensation Package: We offer a competitive compensation package designed to reward your contributions and drive your success! With a competitive hourly base rate, uncapped commissions, and a lucrative bonus structure, our GMITs earn an average annual compensation up to $45,000, depending on performance. As a General Manager in Training, you will: Successfully achieve all performance-based goals set by spa leadership and the company on a consistent basis. Successfully lead the front desk team to exceed all sales and performance goals Provide an exceptional experience to all guests and valued members Oversee and manage daily operations of the front desk Assist General Manager in managing the daily operations of the business Train, monitor, and coach teams, including in-the-moment coaching Assist in recruiting, onboarding, and training all new hires at the front desk Maintain a detailed knowledge of our service menu and educate clients on the benefits of specific services and enhancements Passionately promote sales, promotions, and events Uphold spa cleanliness standards Perform administrative functions in conjunction with the General Manager including sales reporting, register operations, cash handling, etc. The GMIT has a varied schedule including weekend, daytime, evening, and holiday hourly schedules, and flexible availability is preferred. Role Requirements: Passion for people and providing excellent service Ability to work flexible hours including nights, weekends and some holidays Ability to occasionally travel for training, conferences, or other business-related activities Excellent verbal and written communication skills A fast learner with a positive attitude Computer proficiency including MS Office and Google Docs/Sheets; knowledge of Zenoti or similar appointment systems is a plus A strong team player with the ability to work independently Exceptional organizational skills including attention to detail and multitasking Critical thinking skills, including customer conflict resolution We can't wait to meet you!
Hand & Stone Massage and Facial Spa Princeton located at 560 Nassau Park Blvd, Princeton, NJ 08540 is searching for a dynamic Spa Leader! The ideal candidate is a self-starter, and excels in driving sales while fostering a positive team environment. As a General Manager in Training (GMIT), you will begin your career with a strong focus on front desk operations, client experience, and sales performance. This role is designed to prepare you for future management opportunities, with a clear pathway to leading your own location. If you are a motivated leader passionate about growth and success, we'd love to hear from you! What Sets Us Apart? FGG Spa, LLC is a growth-focused franchisee of Hand & Stone Massage and Facial Spa, currently operating 60 locations across 8 states. No matter how big we get, the core of our company culture is to PUT PEOPLE FIRST! Enjoy a nurturing work environment where your growth and well-being are top priorities! Your journey with us goes beyond onboarding - enhance your spa industry career through regular sales coaching and training, and opportunities to grow into a successful spa leader. Compensation Package: We offer a competitive compensation package designed to reward your contributions and drive your success! With a competitive hourly base rate, uncapped commissions, and a lucrative bonus structure, our GMITs earn an average annual compensation up to $45,000, depending on performance. As a General Manager in Training, you will: Successfully achieve all performance-based goals set by spa leadership and the company on a consistent basis. Successfully lead the front desk team to exceed all sales and performance goals Provide an exceptional experience to all guests and valued members Oversee and manage daily operations of the front desk Assist General Manager in managing the daily operations of the business Train, monitor, and coach teams, including in-the-moment coaching Assist in recruiting, onboarding, and training all new hires at the front desk Maintain a detailed knowledge of our service menu and educate clients on the benefits of specific services and enhancements Passionately promote sales, promotions, and events Uphold spa cleanliness standards Perform administrative functions in conjunction with the General Manager including sales reporting, register operations, cash handling, etc. The GMIT has a varied schedule including weekend, daytime, evening, and holiday hourly schedules, and flexible availability is preferred. Role Requirements: Passion for people and providing excellent service Ability to work flexible hours including nights, weekends and some holidays Ability to occasionally travel for training, conferences, or other business-related activities Excellent verbal and written communication skills A fast learner with a positive attitude Computer proficiency including MS Office and Google Docs/Sheets; knowledge of Zenoti or similar appointment systems is a plus A strong team player with the ability to work independently Exceptional organizational skills including attention to detail and multitasking Critical thinking skills, including customer conflict resolution We can't wait to meet you!