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Piper Companies

Sr. Manager, Process Intelligence & Orchestration

Piper Companies, Mc Lean, Virginia, us, 22107

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Sr. Manager, Process Intelligence & Orchestration

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Sr. Manager, Process Intelligence & Orchestration

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Piper Companies Sr. Manager, Process Intelligence & Orchestration

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Sr. Manager, Process Intelligence & Orchestration

role at

Piper Companies Piper Companies

is seeking a

Sr. Manager, Process Intelligence & Orchestration

to join one of the nations premier credit unions based in

Mclean, Virginia . The Sr. Manager will be a technical role focusing on speed of change, reusability, reliability, and transparency across workflows, data consumption, and third-party data integration.

This position will be hybrid in Mclean, VA!

Responsibilities of the Sr. Manager, Process Intelligence & Orchestration include:

Design and maintain best-in-class architecture for consumer originations, collections, and account management aligned with Consumer Banking vision. Demonstrate expert-level process intelligence and design, including feedback loops for continuous improvement. Recommend tools and architecture to model, monitor, and analyze the processing environment. Author and maintain deployment architecture and processes following best practices. Collaborate with Business Intelligence teams to develop visualizations of processing KPIs such as speed, completion, and abandonment. Extend decisioning capabilities into areas like account management and collections. Manage relationships with internal teams and external vendors, including software providers and credit bureaus. Provide technical support for operational issues in decisioning systems and recommend enhancements. Work closely with Product teams to translate requirements into technical design and process improvements.

Qualifications for the Sr. Manager, Process Intelligence & Orchestration include:

12+ years of experience in process orchestration and optimization development. 4+ years of domain architecture experience. 6+ years of direct management experience. Experience with consumer lending credit systems strongly preferred. Proficiency with relational databases (e.g., SQL Server) and GUI-based development tools. Deep knowledge of processing and case management software (e.g., Outsystems, Salesforce). Familiarity with process monitoring and measurement tools. Bachelors degree in computer science, engineering, mathematics, or statistics required; Masters degree preferred.

Compensation for the Sr. Manager, Process Intelligence & Orchestration includes:

Salary: $180,000 $200,000 Comprehensive Benefits: Medical, Dental, Vision, 401(k), PTO, Sick Leave (as required by law), and Holidays

This job opens for applications on 8/6/2025. Applications will be accepted for at least 30 days from the posting date.

Keywords:

Process Intelligence, Process Orchestration, Decision Management, Consumer Lending, Workflow Optimization, SQL Server, Outsystems, Salesforce, Data Architecture, Credit Systems, Case Management, Process Monitoring, Financial Services

Seniority level

Seniority level

Mid-Senior level Employment type

Employment type

Full-time Job function

Job function

Management and Manufacturing Industries

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