Greater Lawrence Community Action Council , Inc.
Program Assistant
Greater Lawrence Community Action Council , Inc., Lawrence, Massachusetts, us, 01842
Job Details
Job Location GLCAC - Lawrence, MA
Position Type Full Time
Education Level High School
Salary Range $19.82 - $27.67 Hourly
Travel Percentage Up to 25%
Job Shift Day
Job Category Admin - Clerical
Description
Job Summary:
The Lawrence WIC Program is now seeking a WIC Program Assistant to work with a large team in a very busy office. Responsibilities include answering telephones, scheduling appointments, screening participants for eligibility, data entry, issuing benefits, and managing client flow.Hybrid schedule available.
Essential Functions/Key Responsibilities: Follows all protocols and/or regulations for processing applicants/participants for (re)certification, including: verifying identity, income, residency, and participant category; educating participants on their rights and responsibilities, authorized signatures and shoppers, WIC foods, and using benefits at authorized vendors; referring participants to MassHealth, SNAP, TAFDC and other health and human service programs; providing notification for end of certification, missed benefits, and/or ineligibility to receive WIC benefits. Oversees benefit issuance for prescribed food prescription, including: re(issuing) food/formula prescription benefits; capturing participant authorized signatures for benefit issuance; and maintaining security of WIC cards. Performs routine office duties, including answering telephones; scheduling appointments; data entry; and managing client flow. Attends bi-weekly staff meetings and other trainings, conferences, and workshops as appropriate. Performs other duties as needed, including quality assurance activities. Skills & Qualifications:
High school diploma or G.E.D. and one year of general office experience; experience in a health care or community facility preferred. Proficient computer skills. Well-organized, systematic approach to work. Good communication and interpersonal skills. Sensitivity to the needs of the client population. Available to work at least one Saturday a month. Bilingual (Spanish and English) preferred. Must have a suitable CORI & SORI completed within the first 30 days of employment
Job Location GLCAC - Lawrence, MA
Position Type Full Time
Education Level High School
Salary Range $19.82 - $27.67 Hourly
Travel Percentage Up to 25%
Job Shift Day
Job Category Admin - Clerical
Description
Job Summary:
The Lawrence WIC Program is now seeking a WIC Program Assistant to work with a large team in a very busy office. Responsibilities include answering telephones, scheduling appointments, screening participants for eligibility, data entry, issuing benefits, and managing client flow.Hybrid schedule available.
Essential Functions/Key Responsibilities: Follows all protocols and/or regulations for processing applicants/participants for (re)certification, including: verifying identity, income, residency, and participant category; educating participants on their rights and responsibilities, authorized signatures and shoppers, WIC foods, and using benefits at authorized vendors; referring participants to MassHealth, SNAP, TAFDC and other health and human service programs; providing notification for end of certification, missed benefits, and/or ineligibility to receive WIC benefits. Oversees benefit issuance for prescribed food prescription, including: re(issuing) food/formula prescription benefits; capturing participant authorized signatures for benefit issuance; and maintaining security of WIC cards. Performs routine office duties, including answering telephones; scheduling appointments; data entry; and managing client flow. Attends bi-weekly staff meetings and other trainings, conferences, and workshops as appropriate. Performs other duties as needed, including quality assurance activities. Skills & Qualifications:
High school diploma or G.E.D. and one year of general office experience; experience in a health care or community facility preferred. Proficient computer skills. Well-organized, systematic approach to work. Good communication and interpersonal skills. Sensitivity to the needs of the client population. Available to work at least one Saturday a month. Bilingual (Spanish and English) preferred. Must have a suitable CORI & SORI completed within the first 30 days of employment