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The Animal Hospital

Urgent Care Veterinary Receptionist

The Animal Hospital, Old Bridge, New Jersey, us, 08857

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Job Title:

Urgent Care Veterinary Receptionist - Urgent Care (Evenings & Weekends)

Location:

Country Animal Hospital - Old Bridge, NJ 08857

Job Type:

Part-Time / Full-Time (Evenings & Weekends Required)

About Us:

Country Animal Hospital is a progressive and compassionate veterinary practice dedicated to providing excellent care for pets and outstanding service to their owners. As we expand our urgent care hours, we are seeking a dependable and empathetic Veterinary Receptionist to be the face of our clinic during after-hours care.

Position Summary:

The Veterinary Receptionist is the first point of contact for our clients and a vital part of our urgent care team. This role requires someone who is calm under pressure, highly organized, and has exceptional customer service skills. You will manage incoming calls, client check-ins, appointment scheduling, and payments-ensuring a smooth, professional, and compassionate experience for every visitor.

Responsibilities: • Greet clients and patients with a friendly and professional attitude • Answer phone calls, schedule appointments, and triage urgent inquiries • Check in and discharge patients efficiently • Maintain accurate client and patient records • Process payments and handle financial transactions • Communicate clearly with clients about wait times, procedures, and follow-ups • Support the veterinary team with administrative and customer service tasks • Maintain a clean and welcoming front desk and lobby area

Qualifications: • Previous experience in a veterinary or medical reception setting (preferred not required) • Excellent communication, multitasking, and organizational skills • Compassionate and empathetic approach to client and pet interactions • Comfortable working evenings, weekends. • Proficiency in veterinary practice software (Pulse/evet)

Shift Availability: • Shifts (10AM-8PM) • Weekend shifts (Saturday 9AM-3PM) • Flexible schedule preferred

Why Join Us? • Team-oriented and supportive work environment • Opportunities for advancement

To Apply:

Please submit your resume and a brief cover letter outlining your customer service experience and availability. We look forward to welcoming a warm, professional presence to our urgent care team!